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"Upon entering Excellence Punta Cana, we were greeted by a receptionist that provide us a cold towel, while taking our bags, and directing us to the front desk. The view of the the ocean was visible, at this point, and it was incredible! After checking in with the hotel receptionist, we were immediately upgraded from a garden view location to a private pool location view, at no additional charge. We were only asked to rate the reception at a secure Excellence website. Needless to say, the receptionist was very helpful and provided us a great deal of information. The service at this hotel was amazing. The food was spectacular, and everyone that worked at the hotel, we had interactions with, were very friendly, helpful, and a pleasure to be around. The housekeeping staff dud an incredible job and they were always done by the time we returned in the afternoon, before leaving again. We have been to Punta Cana, on several occasions, for vacation and stayed at many different resorts. This, by far, was the most comfortable, enjoyable, relaxing, and beautiful! The entertainment provided at night was also quite spectacular. Finally, the views of the ocean from the situated shaded seating/resting areas were almost unreal. He would highly recommend my excellence experience to anyone. I know I will be returning there again soon."

"Best experience I’ve ever had at a resort!! The staff was soo amazing, friendly and helpful. My family and I had the best time ever and will definitely book again!! "

"Great food. Great service, fun events and great pool/jacuzzi. It was a fun trip. "

"The resort is great. We practically stayed at the premises for the duration of our time. The resort is very clean; the rooms are super amazing and had plenty of entertainment for every guest. The only thing I would have hoped was to have more bilingual employees who was able to communicate in English. Besides that, we had a great time at the resort. "

"Extremely clean property.. enjoyed staying st the all adults side and being able to walk over to main property for a couple of restaurant options. Japanese restaurant was the best and buffet had great options. Food was always fresh…"