Search Hotels by Palladium in East Coast

"Mostly Friendly staff and very clean resort."

"Friendly staff, great for family with kids because they have a Waterpark with a large pirate boat. There is also a Game room with pool table and bowling. The downside of this is that you have to pay extra to use these even though its all-inclusive."

"The property is beautiful and staff is amazing. Definitely will be returning soon."

"Clean and friendly staff"

"Honestamente de todo corazón hay hoteles malo, pero este excedió los límites, el personal es DEMASIADO arrogante te prometo que puedo sacar a menos de 5 personas que tuvieron un excelente servicio y entre ellos son los Bartenders Alberto, Francisco, Blandino y Erick !!!! Bartenders de la barra de la piscina al final. SON LOS ÚNICOS con los que pude compartir y me dieran excelente servicio. Pero el personal es demasiado arrogante y mal trato. Desde el de recepción hasta los room services, yo no volvería otra vez. fuimos un grupo de 12 y honestamente ninguno salió encantado y todos opinan lo mismo del persona y excluyen a los 4 antes mencionando !!!!"

"Staff was friendly and resort was clean. Was some wear and tear, but overall in good shape. Beach was phenomenal and pools were great. Restaurant foods were good especially steak house and hibachi. Bufffets were good but not great"

"Great place"

"Good place"

"Me and my wife came here for our honeymoon and overall it was a good experience. We did have an issue with the cleanliness when we first arrived. Our couch in our room was soaking wet and covered with stains, it took some time but they were able to assist us and switch our rooms. Other than that the daily buffet wasn’t that good but the restaurants were decent. I will say it is not technically all inclusive, if you want certain foods at dinner there is a pretty huge upcharge for certain items. Don’t come expecting to buy things on the resort for normal prices the sunscreen alone was $35. One more thing that I didn’t really like was they let vendors onto the resort who pretty much harassed us the whole way to our dinner reservation to come buy stuff from them. The views were stunning and the resort itself was gorgeous. The staff was extremely friendly though and mostly helpful. I’d like to give a huge shoutout to our concierge Miguel Garrido who was on point! Everyday he would check in and make sure our dinner reservations were booked and our schedules were all perfect!"