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Reviews of York International Hotel

3 out of 5
York International Hotel
Bank Street, Bur Dubai, Dubai, Dubai

Reviews

5.0
Rating 10 - Excellent. 2 out of 7 reviews" "
Rating 8 - Good. 0 out of 7 reviews" "
Rating 6 - Okay. 1 out of 7 reviews" "
Rating 4 - Poor. 0 out of 7 reviews" "
Rating 2 - Terrible. 4 out of 7 reviews" "

4.4/10

Cleanliness

4.8/10

Staff & service

4.6/10

Amenities

3.8/10

Property conditions & facilities

3.6/10

Eco-friendliness

Reviews

10/10 Excellent

Alma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was a solo female traveler and was greeted friendly and with respect. All the staff I encountered were very courteous and polite. My room was cleaned daily and always received 2 complimentary water bottles. The location was great as it was next to the metro station. Great food all around.
Stayed 7 nights in Jan 2023

2/10 Terrible

jeffrey

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty bed hairs everywhere smells in the room loud music at 2am
Stayed 1 night in Jan 2023

2/10 Terrible

munaf

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Property is so bad, whatever describes in booking it totally opposite not even closed. It’s like red light areas hotels (kind of red light area) So dirty, noisy, water leaking and mess everywhere) I checked out in 10mints and waste of my money. I will not recommend it.

2/10 Terrible

Kalyana

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Water leaks from the ceiling, too much noise in the night.

6/10 Okay

Pervez

It was very hard to talk to them on the phone before travel. They hardly pick up the phone no matter wherever you calling from. I called them many times from London, but no response. Hardly, only one time luckily I managed to talk to the reception staff member. I told him about my late check-in time after midnight, but he was quite blank and had no clue about my advance reservation. However, he said you can check in any time within 24 hours. After check-in hotel, I was offered one room with two single beds (not 1 king bed). In the bathroom, there was no shower curtain in the bathtub. Though there was a telephone in the room, it was only for intercom services. I could not use the phone to talk to my friends or family members. I am sure, it is not a 3-star hotel.
Stayed 3 nights in Nov 2022

2/10 Terrible

Manoj

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
They literally didn’t give us the room and said that we have not given any confirmation to hotels.com and we have canceled ur booking. This was the worst part happened with during my travelling career of 20 years. U had not bothered to take any confirmation from hotel . This was the worst experience after so much of travel we were not offered the room and we have search for other room
Stayed 4 nights in Oct 2022

10/10 Excellent

John

Stayed 1 night in Aug 2022