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Reviews of Sun And Sands Downtown Hotel

3 out of 5
Sun And Sands Downtown Hotel
34 B Street, Deira, Dubai

Reviews

6.4
Rating 10 - Excellent. 77 out of 509 reviews" "
Rating 8 - Good. 157 out of 509 reviews" "
Rating 6 - Okay. 119 out of 509 reviews" "
Rating 4 - Poor. 69 out of 509 reviews" "
Rating 2 - Terrible. 87 out of 509 reviews" "

6.6/10

Cleanliness

6.8/10

Staff & service

5.0/10

Amenities

5.2/10

Property conditions & facilities

4.8/10

Eco-friendliness

Reviews

8/10 Good

Martin

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
For this price it was okay.
Stayed 7 nights in May 2024

6/10 Okay

Arash

Ok
Stayed 3 nights in Mar 2024

6/10 Okay

Arash

Ok
Stayed 1 night in Mar 2024

6/10 Okay

Arash

Ok
Stayed 4 nights in Mar 2024

2/10 Terrible

Akbarudeen, TORONTO

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very bad
Stayed 2 nights in Jan 2024

2/10 Terrible

Sushila

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I humbly request to all don't saty this hotel until they have not changed their facility, behaveiour and services. Me and my son stayed for 7 nights and we faced lots of problems which are as follows. 1) very dirty room and not enough towels. 2) They have not provided two bottles of drinking water everybday what they have mentioned at the time of booking. 3) I got bug and lots of dirt on the table top. 4) TV was not working. 5) Not enough light for the room. 6) Only one charging point available in the room. 7) Iron was old and they don't provide for enough time. 8) Limited items in the breakfast and all are junk foods. 9) We had food poising bucause of foods from that breakfast and resturant which was on the groundfloor. 10) Noisy.
Stayed 7 nights in Dec 2023

8/10 Good

Raymond, Smyrna

Stayed 1 night in Dec 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Bon hôtel. Confort acceptable dans l'ensemble. Internet disponible à la réception mais problème de connexion internet dans la chambre. La télévision n'était pas branchée non plus. Propreté toilettes bonne avec eau chaude disponible.
Stayed 11 nights in Nov 2023

2/10 Terrible

Dominic

Disliked: Staff & service, property conditions & facilities
Not worth it. No internet at all.
Stayed 7 nights in Nov 2023

10/10 Excellent

Mahamudul

Stayed 3 nights in Nov 2023

8/10 Good

Mehdi

Business traveller
Liked: Cleanliness, staff & service
There were a lot of prostitues around the area at nights, and some even in the lobby!
Stayed 5 nights in Oct 2023

4/10 Poor

alireza

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2023

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities
The hotel is quite old
Stayed 1 night in Mar 2023

2/10 Terrible

Habib

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Noisy, not clean, and zero amenities. Rooms are not soundproof and noises from 2 clubs on M floor feel as if they are next room on level 3. The staff has no etiquette and make noieses when cleaning the floor in early morning. The pool has no lounge chairs...
Response from KUMAIL on 13 Jan 2023
EXTREMELY SORRY FOR INCONVENIENCE WE WILL FOLLOW UP YOUR FEEDBACK.

2/10 Terrible

SURESH

Disliked: Staff & service, amenities
This is one of my most unpleasant and horrible stay till date.
Stayed 4 nights in Oct 2022

8/10 Good

Khawaja nadeem

Business traveller
Liked: Cleanliness, staff & service, room comfort
Not happy with staying here
Very unprofessional and money hunger . I will never recommend to stay here in future.
Stayed 5 nights in Sep 2022

2/10 Terrible

MOOSA BIN

Stayed 3 nights in Aug 2022

6/10 Okay

Mark

Liked: Staff & service
Disliked: Cleanliness, amenities
The room they gave me had worst bed I’ve ever slept on in hotel… a little mold on ceiling in one area bad smell in bathroom. Seemingly prostitution in and around hotel
Stayed 3 nights in Aug 2022

2/10 Terrible

MOHAMMED

Disliked: Cleanliness, property conditions & facilities, room comfort
WORST HOTEL- NOT WHAT WAS POSTED
IT WAS THE WORST HOTEL I HAVE EVER STAYED IN DUBAI.. IT SHOULD BE 0STAR, THE BATHROOM DRAINAGE IS FLOODED SO IF U TAKE SHOWER OF WASH FACE IN THE SINK IT FLOODS THE WHOLE BATHROOM FLOOR. THE BATHROOM DOOR WAS SO OLD, THE BELOW COVER WAS REMOVED, YOU CAN SEE THE ROTTING WOOD. FURNITURE FIXTURES WAS OLD. DIRTY MUGS WITH NAME "OYO". THE HANDLE OF CUPBOARDS WAS NOT EVEN REPLACE. I CAN SEND THE PICTURES FOR A PROOF. EVEN THE BATHROOM TILES SO DIRTY WITH BLACK MOLDS ON THE GROUTING.WE REQUESTED FOR A KING SIZE AS PER BOOKED AND GIVEN A 2 BEDS PUSHED TOGETHER. PLEASE HAVE IT CHECK WHEN YOU PARTNER YOURSELF WITH HOTELS LIKE THIS. RECEPTION EVEN TOLD US WE CAN CANCEL IF WE DONT WANT. WHAT IS THAT SERVICE?. IF WE HAVE AN OPTION ON THE SPOT WE COULD HAVE CANCELLED IT. STAY AWAY FROM THIS HOTEL. AND READ THE REVIEWS. IT IS REALLY SO DAMN DIRTY.
Flooded drainage when u wash face in the sink and shower
Flooded drainage
Handles not being fixed
The trash bin is old and rusty. The furniture fixtures are old
Stayed 2 nights in Jul 2022

10/10 Excellent

Baljinder

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Rooms are very neat and clean
Stayed 4 nights in May 2022

8/10 Good

Tariq

Business traveller
Its location is good
Stayed 2 nights in Apr 2022

4/10 Poor

Bosco

Disliked: Amenities, property conditions & facilities
The furniture is very old. Carpets old, dirty and really tired. The room and bedtype reserved was not acailable. There is a noisy discotheque amonsgt the guest rooms. Rooms are only cleaned on guests request yet the guest are not informed that they need to make such requests. It was grnerally not a pleasant experience and the staff and management didnt seem concerned to help correct the bad situation.
Stayed 3 nights in Mar 2022

2/10 Terrible

arthur

Stayed 2 nights in Mar 2022

2/10 Terrible

Abdi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

6/10 Okay

Mohd

Disliked: Cleanliness
Stayed 4 nights in Feb 2022

2/10 Terrible

Yassir

Stayed 2 nights in Feb 2022

10/10 Excellent

Gurjinderjeet

Stayed 1 night in Feb 2022

2/10 Terrible

Abdelkarim Suleiman

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The worst hotel ever, I checked in the 20th of Feb til the 24th of Feb 2022, they checked me in room 205 the room was dirty I never seen something like this in my lifetime smell, noise, Tv no working and I even could not eat in the room, the day after they moved me to room 714 same dirt even the last days there’s were no internet in the hotel and I have to go to McDonald’s to do my work. Moreover the night club and loud music til 4am. I never thought there’s a dirty hotel like this in Dubai and I don’t advise anyone to stay there
Stayed 4 nights in Feb 2022

2/10 Terrible

Abubakar

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid at all cost
The worst hotel experience ever. More like a night club than a hotel. Prostitution is rife in the hotel. Couldn't get a peaceful night sleep. Please avoid if you traveling with kids.
Stayed 1 night in Feb 2022

8/10 Good

Irfan

Stayed 7 nights in Jan 2022

4/10 Poor

Mudasar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

2/10 Terrible

HABIB AHMED

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad experience very very bad service
Very very bad service & my experience also I suggest never never stay their if they Ofer free
Stayed 5 nights in Dec 2021

2/10 Terrible

Said

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst place to sleep unsafe bad 🛌 and alot more i can't tel here
Stayed 6 nights in Dec 2021

2/10 Terrible

Fahad

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beware of cockroaches!!
It is the worst hotel i have come across. The staff are rude the manager is aware of cockroaches however no pest control. Night club music is loud and can be heard in the rooms. The rooms are so out dated and bathroom as damp on every corner. Its a disgusting place!
Stayed 1 night in Dec 2021

4/10 Poor

Angela

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff were very friendly but the hotel room was atrocious. The carpet was filthy and had burn marks and stains all over it. I certainly would not walk in my bare feet it was so bad. The bathroom was very poor with mould and stains everywhere. We were not given any towels and therefore I didn’t use the shower, although even if we had towels i still would not have used it. There was a nightclub and we could hear extra loud music right up till 3.00am. We only used it as a stopover for a few hours sleep as I certainly would not has lasted any longer. I have stayed in a better hostel than this and certainly would class it as a poor 1 star. I had booked it for my return journey as another stopover but had to cancel as I could not bear to think of another few hours staying here. The bed was 2 x singles put together but they were different heights. Furniture was very old and worn. Staff were nice and pleasant but hotel was just AWFUL.
Stayed 1 night in Oct 2021

6/10 Okay

ALMOATAZ BELLAH

Liked: Cleanliness, staff & service
Stayed 15 nights in Jun 2021
Response from alma on 30 Jun 2021
thank you

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Agilidade no atendimento, proximidades do shopping
Stayed 2 nights in Jun 2021
Response from alma on 30 Jun 2021
thank you

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent!
Stayed 2 nights in Jun 2021
Response from alma on 15 Jun 2021
Thank you and take care always .....

2/10 Terrible

Rajender

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor
Poor only the condition are more no door lock function wash room not good water facility not good television there but only for show no house keeping and front office useless
Stayed 8 nights in May 2021
Response from alma on 6 Jun 2021
Good day , apologized for what happen to stay our hotel next time we will give some complimentary and all your complain we already inform to our management.

6/10 Okay

Verified traveller

Liked: Amenities, property conditions & facilities
It’s only for sleep There was no towels and the shower didn’t work.
Stayed 1 night in May 2021
Response from alma on 6 Jun 2021
Good day , Apologized for stay in our hotel .

2/10 Terrible

Orejola

Stayed 1 night in Sep 2020

6/10 Okay

Katrina

Travelled with group
Disliked: Cleanliness, staff & service
Sun and Sands Hotel
during the prebooking, it was not mentioned that different Nationality cannot stay in the same room so we have to book another room. room said it has balcony but there is none where i got to stay. only good thing about the place is it is nearby mall.
Stayed 1 night in Aug 2020

8/10 Good

Pannee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2019

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Amenities
Hotel environment inside terriblerible. Location good
Stayed 6 nights in Dec 2019

6/10 Okay

Ahmed

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2019
Response from alma on 10 Nov 2019
thank you

6/10 Okay

Farhad

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Oct 2019
Response from alma on 10 Nov 2019
thank you

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, amenities
very bad o many bad girls there and you can not go by your family
Stayed 3 nights in Sep 2019

4/10 Poor

Colin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pool absolute mess. Should be reported!
Pool absolute mess. Should be reported! Like a building site
Stayed 1 night in Aug 2019

10/10 Excellent

Delowar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

2/10 Terrible

Verified traveller

Disliked: Amenities, property conditions & facilities
WiFi so slow ...no fridge and when I ask the answer was ...removed from all hotel ! No visitors allowed !
Stayed 8 nights in Aug 2019
Response from alma on 29 Aug 2019
Good day , thank you you for your email, also in online no fridges mention that why we are provide the fridges . thanks .