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Reviews of New Avon Hotel

New Avon Hotel
Al Sabka Road Near Al Sabka Bus Stand, Dubai

Reviews

4.0
Rating 10 - Excellent. 0 out of 9 reviews" "
Rating 8 - Good. 1 out of 9 reviews" "
Rating 6 - Okay. 2 out of 9 reviews" "
Rating 4 - Poor. 2 out of 9 reviews" "
Rating 2 - Terrible. 4 out of 9 reviews" "

4.6/10

Cleanliness

4.0/10

Staff & service

4.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Julie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from Nelson on 8 Sept 2020
Dear Guest,Thank you so much for your recent stay in our Hotel. We appreciate you for taking the time to give us your feedback during your stay and your comment is highly appreciated. Our apology if you experience some issues with our services for your booking. We will make sure that everything will be rectify and proper actions will be taken. We will strive more and we will continue to improve our services as well as our facilities to give our excellent service. Again, thank you so much and looking forward to welcome you again in our Hotel. Regards- New Avon Hotel.

2/10 Terrible

Imran

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible experience !!! Stay away
I checked out the next morning, and had to pay for 4 days . Its a horrible hotel .... no maintenance at all . Seems like its under demolishing. Very unfair of hotels.com to charge me full . It should not even be listed under hotels.com Tried contacting hotels.com but nothing worked .
Stayed 4 nights in Sep 2019
Response from Nelson on 8 Sept 2020
Dear Guest,Thank you so much for your recent stay in our Hotel. We appreciate you for taking the time to give us your feedback during your stay and your comment is highly appreciated. Our apology if you experience some issues with our services for your booking. We will make sure that everything will be rectify and proper actions will be taken. We will strive more and we will continue to improve our services as well as our facilities to give our excellent service. Again, thank you so much and looking forward to welcome you again in our Hotel. Regards- New Avon Hotel.

2/10 Terrible

Milos

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I'm gonna spread real bad news about your site!
The receptionist didn't allowed me to stay in the hotel, cause he told me only meried couples can stay together. So I want my money back!!!!!!
Stayed 1 night in Feb 2019
Response from Nisha on 22 Mar 2019
Dear Milos, Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! We’re sorry you were unhappy - but we already mentioned that non-married couples are not allowed in our hotel. Kind Regards, Hotel Management.

8/10 Good

ANNIE

Liked: Cleanliness, property conditions & facilities, room comfort
NOT SO GOOD
Stayed 4 nights in Jan 2019
Response from NISHA on 22 Mar 2019
Dear Annie, Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Kind Regards, Hotel Management.

6/10 Okay

Verified traveller

Good for price
Good for price
Stayed 1 night in Jan 2019
Response from NISHA on 22 Mar 2019
Dear Sir/Madam, Thank you for taking the time to share your comments about your recent stay with us. We apologize for the inconvenience. We do take pride in catering to our guests’ needs the best way we can. We hope we will have the pleasure of welcoming you back in the near future. Kind Regards, Hotel Management.

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Strrssfull
Booked a hotel, room wasn’t available. Did go out their way to get another hotel for us but the hotel provided was in horrible condition.
Stayed 2 nights in Jan 2019
Response from Nisha on 24 Jan 2019
Dear Sir/Madam, Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Kind Regards, Hotel Management.

6/10 Okay

Luisa Tan, Hong kong

Convenient and cheap accomodation
Quite cheap and convenient, but amenities was lacking and cleanliness needs improvement.
Stayed 1 night in Jul 2018
Response from Nisha on 11 Sept 2018
Dear Luisa, Thank you for taking the time to share your comments about your recent stay with us. We apologize for the inconvenience. We do take pride in catering to our guests’ needs the best way we can. We hope we will have the pleasure of welcoming you back in the near future. Kind Regards, Hotel Management.

4/10 Poor

Charlotte

Disliked: Staff & service, room comfort
Stayed 1 night in Jan 2019
Response from NISHA on 22 Mar 2019
Dear Charlotte, Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Kind Regards, Hotel Management.

2/10 Terrible

Gast, Deutschland

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nachts angekommen, lange nach unserer Buchung gesucht, 1. Zimmer Klimaanlage kaputt, Zimmerboy organisierte sofort anderes Zimmer, 2.Zimmer Klimaanlage funktionierte, Bettwäsche voll Flecken und Schmiere - bekommt die Wäscherei nicht sauber, bekam neue Bettwäsche, die war auch nicht ganz sauber, Überdecken auch nicht sauber...diese beiden Herren waren aber sehr freundlich Im Bad Kakerlaken und 2 andere Sorten kleinste Tierchen, alle Steckdosen am Nachttisch kaputt, diese Lampen funktionierten deshalb auch nicht, eine Steckdose funktionierte Gutes Internet, guter Wasserdruck, Lage in Deira gut
Stayed 3 nights in Nov 2018
Response from Nelson on 8 Sept 2020
Dear Guest,Thank you so much for your recent stay in our Hotel. We appreciate you for taking the time to give us your feedback during your stay and your comment is highly appreciated. Our apology if you experience some issues with our services for your booking. We will make sure that everything will be rectify and proper actions will be taken. We will strive more and we will continue to improve our services as well as our facilities to give our excellent service. Again, thank you so much and looking forward to welcome you again in our Hotel. Regards- New Avon Hotel.