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Reviews of Landmark Plaza Hotel

3 out of 5
Landmark Plaza Hotel
Baniyas Square, Deira, Next to Baniyas Metro Station, Dubai

Reviews

6.8
Rating 10 - Excellent. 53 out of 290 reviews" "
Rating 8 - Good. 91 out of 290 reviews" "
Rating 6 - Okay. 81 out of 290 reviews" "
Rating 4 - Poor. 25 out of 290 reviews" "
Rating 2 - Terrible. 40 out of 290 reviews" "

6.8/10

Cleanliness

7.2/10

Staff & service

5.4/10

Amenities

6.4/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

10/10 Excellent

Paulin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quiet and beautiful
Stayed 13 nights in Apr 2024

4/10 Poor

Siobhan

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Very tired and run down building and in very poor condition. The interior smelt musty and damp. The sink in our en suite wouldn’t drain and also leaked all over the floor. There was no hot water. The kettle didn’t work and we were on given 1 towel and 1 cup in a room booked for 2 people. The restaurant was closed on our arrival and there was no availability of food. We paid the extra for breakfast, but had to leave the hotel before the restaurant opened and once again no other food was available. The sheets were clean, but everything else was covered in dust or dirt. I wouldn’t stay there again
Stayed 1 night in Apr 2024

4/10 Poor

Sahi

Disliked: Cleanliness, property conditions & facilities
Yes
Stayed 9 nights in Feb 2024

2/10 Terrible

Hoda

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not recommended at alllllll
The room was not clean there was Cockroach on the room and ine day we asked for cleaning the room they told us they are busy , and they are not honest we forgot our charger in the room after we checked out we called them and they told we didnt find it however we are sure that we left it on the room
Stayed 4 nights in Jan 2024

2/10 Terrible

Aisha

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is dirty, no one cleaned our room nor did they ask if we wanted our rooms cleaned, we asked for clean cups, they promised to bring but they didn’t. All our rooms had cockroaches.
Stayed 2 nights in Jan 2024

2/10 Terrible

KOSRAT

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2023

6/10 Okay

MASOUD

Disliked: Cleanliness, room comfort
Stayed 4 nights in Dec 2023

2/10 Terrible

Aamir, BRADFORD

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst place in uae and k don’t think this place should be in uae. Bugs cockroaches are everywhere washroom and even in beds The moment I saw them in bed I left Stayed 2 days first day only saw in washroom so I stayed but then I saw them everywhere next day First room was even worst they had gutter water coming in washroom and they couldn’t fix it so I went to other room. See pictures if I am allowed to attach Please don’t book this place I made mistake will never do again
Stayed 3 nights in Nov 2023
Response from Front Office Manager on 19 Nov 2023
Dear Mr. Aamir,Thank you for writing your review and taking the time to let us know about your experience with us on your visit at Landmark Plaza Hotel Dubai. Please accept our apology for the inconvenience you have encountered during your stay with us. Rest assure that your concerns will be escalated to the concerned department for intervention. We look forward to welcoming you back again soon. Meanwhile, please feel free to let us know how we can further assist on your upcoming stay with us. Thank you & regards, Front Office Manager

4/10 Poor

Udo

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Nov 2023
Response from Front Office Manager on 19 Nov 2023
Dear Guest, Thank you for writing your review and taking the time to let us know about your experience with us on your visit at Landmark Plaza Hotel Dubai. We are glad to know that you had a pleasant stay with us. Meanwhile, please feel free to let us know how we can further assist you on any upcoming stay. Thank you & regards, Front Office Manager

10/10 Excellent

Mohamed

Stayed 1 night in Oct 2023
Response from Front Office Manager on 19 Nov 2023
Dear Guest, Thank you for writing your review and taking the time to let us know about your experience with us on your visit at Landmark Plaza Hotel Dubai. We are glad to know that you had a pleasant stay with us. Meanwhile, please feel free to let us know how we can further assist you on any upcoming stay. Thank you & regards, Front Office Manager

2/10 Terrible

Edna

Stayed 1 night in Oct 2023
Response from Front Office Manager on 19 Nov 2023
Dear Guest, Thank you for writing your review and taking the time to let us know about your experience with us on your visit at Landmark Plaza Hotel Dubai. We are glad to know that you had a pleasant stay with us. Meanwhile, please feel free to let us know how we can further assist you on any upcoming stay. Thank you & regards, Front Office Manager

10/10 Excellent

Omar Ali

Stayed 6 nights in Sep 2023
Response from Front Office Manager on 19 Nov 2023
Dear Guest, Thank you for writing your review and taking the time to let us know about your experience with us on your visit at Landmark Plaza Hotel Dubai. We are glad to know that you had a pleasant stay with us. Meanwhile, please feel free to let us know how we can further assist you on any upcoming stay. Thank you & regards, Front Office Manager

10/10 Excellent

Abida

Stayed 9 nights in Jun 2023
Response from Front Office Manager on 12 Jul 2023
Dear Guest, Thank you for writing your review and taking the time to let us know about your experience with us on your visit at Landmark Plaza Hotel Dubai. We are glad to know that you had a pleasant stay with us. Meanwhile, please feel free to let us know how we can further assist you on any upcoming stay. Thank you & regards, Front Office Manager

6/10 Okay

el mostafa mohamed

Stayed 6 nights in May 2023
Response from Front Office Manager on 24 Jun 2023
Dear Guest, Thank you for writing your review and taking the time to let us know about your experience with us on your visit at Landmark Plaza Hotel Dubai. We are glad to know that you had a pleasant stay with us. Meanwhile, please feel free to let us know how we can further assist you on any upcoming stay. Thank you & regards, Front Office Manager

2/10 Terrible

Nesiba

Disliked: Cleanliness, amenities, property conditions & facilities
The property need to get professional help regarding the cockroach infestation in some of their rooms. When I reported it to the front desk about the issue they sent one of the staff with roaches spray to my room and they tried to spray it which did little nothing. The issue needs professionals help.
Stayed 5 nights in Apr 2023
Response from Front Office Manager on 24 Jun 2023
Dear Guest,Thank you for writing your review and taking the time to let us know about your experience with us on your visit at Landmark Plaza Hotel Dubai. Please accept our apology for the inconvenience you had encountered during your stay with us. Rest assure that your concerns will be escalated to the concerned department for intervention. We look forward to welcoming you back again soon. Meanwhile, please feel free to let us know how we can further assist on your upcoming stay with us. Thank you & regards, Front Office Manager

2/10 Terrible

Temesghen

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk was horrible. Hotel was extremely dirty.
Response from Front Office Manager on 14 Apr 2023
Dear Guest,Thank you for writing your review and taking the time to let us know about your experience with us on your visit at Landmark Plaza Hotel Dubai. Please accept our apology for the inconvenience you had encountered during your stay with us. Rest assure that your concerns will be escalated to the concerned department for intervention. We look forward to welcoming you back again soon. Meanwhile, please feel free to let us know how we can further assist on your upcoming stay with us. Thank you & regards, Front Office Manager

2/10 Terrible

Aman

Stayed 8 nights in Mar 2023
Response from Front Office Manager on 25 Mar 2023
Dear Guest,Thank you for writing your review and taking the time to let us know about your experience with us on your visit at Landmark Plaza Hotel Dubai. Please accept our apology for the inconvenience you had encountered during your stay with us. Rest assure that your concerns will be escalated to the concerned department for intervention. We look forward to welcoming you back again soon. Meanwhile, please feel free to let us know how we can further assist on your upcoming stay with us. Thank you & regards, Front Office Manager

4/10 Poor

ahmed

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2023
Response from Front Office Manager on 25 Mar 2023
Dear Guest, Thank you for writing your review and taking the time to let us know about your experience with us on your visit at Landmark Plaza Hotel Dubai. We are glad to know that you had a pleasant stay with us. Meanwhile, please feel free to let us know how we can further assist you on any upcoming stay. Thank you & regards, Front Office Manager

8/10 Good

JAFAR

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Nice place- center the shopping - near the metro
Stayed 1 night in Mar 2023
Response from Front Office Manager on 18 Mar 2023
Dear Mr. Jafar, Thank you for writing your review and taking the time to let us know about your experience with us on your visit at Landmark Plaza Hotel Dubai. We are glad to know that you had a pleasant stay with us. Meanwhile, please feel free to let us know how we can further assist you on any upcoming stay. Thank you & regards, Front Office Manager

6/10 Okay

Hon

Stayed 2 nights in Mar 2023
Response from Front Office Manager on 25 Mar 2023
Dear Guest, Thank you for writing your review and taking the time to let us know about your experience with us on your visit at Landmark Plaza Hotel Dubai. We are glad to know that you had a pleasant stay with us. Meanwhile, please feel free to let us know how we can further assist you on any upcoming stay. Thank you & regards, Front Office Manager

8/10 Good

JAFAR

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2023
Response from Front Office Manager on 18 Mar 2023
Dear Guest, Thank you for writing your review and taking the time to let us know about your experience with us on your visit at Landmark Plaza Hotel Dubai. We are glad to know that you had a pleasant stay with us. Meanwhile, please feel free to let us know how we can further assist you on any upcoming stay. Thank you & regards, Front Office Manager

2/10 Terrible

Deeq Nur

Stayed 3 nights in Feb 2023
Response from Front Office Manager on 18 Mar 2023
Dear Mr. Deeq Nur,Thank you for writing your review and taking the time to let us know about your experience with us on your visit at Landmark Plaza Hotel Dubai. Please accept our apology for the inconvenience you had encountered during your stay with us. Rest assure that your concerns will be escalated to the concerned department for intervention. We look forward to welcoming you back again soon. Meanwhile, please feel free to let us know how we can further assist on your upcoming stay with us. Thank you & regards, Front Office Manager

2/10 Terrible

Hassan

Stayed 4 nights in Feb 2023
Response from Front Office Manager on 26 Feb 2023
Dear Mr. Hassan, Thank you for writing your review and taking the time to let us know about your experience with us on your visit at Landmark Plaza Hotel Dubai. We are glad to know that you had a pleasant stay with us. Meanwhile, please feel free to let us know how we can further assist you on any upcoming stay. Thank you & Regards, Front Office Manager

2/10 Terrible

Fiqi

Stayed 13 nights in Jan 2023
Response from Front Office Manager on 26 Feb 2023
Dear Guest, Thank you for writing your review and taking the time to let us know about your experience with us on your visit at Landmark Plaza Hotel Dubai. We are glad to know that you had a pleasant stay with us. Meanwhile, please feel free to let us know how we can further assist you on any upcoming stay. Thank you & Regards, Front Office Manager

10/10 Excellent

Parul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent for a short stay whilst in Dubai
Landmark Plaza is a fabulous address whilst in Dubai - opp. Baniyas Station, it's really a landmark with easy access after a long exhausting day exploring the city. The rooms are clean and the space is well lit & hygienic.
Stayed 2 nights in Jan 2023
Response from Front Office Manager on 9 Feb 2023
Dear Mr. Parul, Thank you for writing your review and taking the time to let us know about your experience with us on your visit at Landmark Plaza Hotel Dubai. We are glad to know that you had a pleasant stay with us. Meanwhile, please feel free to let us know how we can further assist you on any upcoming stay. Thank you & Regards, Front Office Manager

2/10 Terrible

Kamran

Stayed 1 night in Jan 2023
Response from Front Office Manager on 31 Jan 2023
Dear Mr. Kamran,Thank you for writing your review and taking the time to let us know about your experience with us on your visit at Landmark Plaza Hotel Dubai. Please accept our apology for the inconvenience you had encountered during your stay with us. Rest assure that your concerns will be escalated to the concerned department for intervention. We look forward to welcoming you back again soon. Meanwhile, please feel free to let us know how we can further assist on your upcoming stay with us. Thank you & regards, Front Office Manager

2/10 Terrible

saeideh

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jan 2023
Response from Front Office Manager on 12 Jan 2023
Dear Guest,Thank you for writing your review and taking the time to let us know about your experience with us on your visit at Landmark Plaza Hotel Dubai. Please accept our apology for the inconvenience you had encountered during your stay with us. Rest assure that your concerns will be escalated to the concerned department for intervention. We look forward to welcoming you back again soon. Meanwhile, please feel free to let us know how we can further assist on your upcoming stay with us. Thank you & regards, Front Office Manager

2/10 Terrible

Jasmin, Sunrise

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Front Office Manager on 12 Jan 2023
Dear Guest,Thank you for writing your review and taking the time to let us know about your experience with us on your visit at Landmark Plaza Hotel Dubai. Please accept our apology for the inconvenience you had encountered during your stay with us. Rest assure that your concerns will be escalated to the concerned department for intervention. We look forward to welcoming you back again soon. Meanwhile, please feel free to let us know how we can further assist on your upcoming stay with us. Thank you & regards, Front Office Manager

2/10 Terrible

mohmed

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad service
The experience at the hotel was very poor. The bathroom was very dirty worn out and cracked it also looked like it was burnt in the cracks there were filled with small cockroaches and because we couldn't bath so we went to my cousins place to bath and i also had to bring my children and they were disgusted and shocked because we always booked here to stay and the state of the room took my family by suprise there was no hot water in the bath as well. when we were phoning them to help at first for a long time nobody picked up the phone. But only the location was good and everything else was bad. Thank you and please improve landmark plaza hotel.
Stayed 7 nights in Dec 2022
Response from Front Office Manager on 30 Dec 2022
Dear Mr. Mohmed,Thank you for writing your review and taking the time to let us know about your experience with us on your visit at Landmark Plaza Hotel Dubai. Please accept our apology for the inconvenience you had encountered during your stay with us. Rest assure that your concerns will be escalated to the concerned department for intervention. We look forward to welcoming you back again soon. Meanwhile, please feel free to let us know how we can further assist on your upcoming stay with us. Thank you & regards,

4/10 Poor

Murtaza

Stayed 1 night in Dec 2022
Response from Front Office Manager on 28 Dec 2022
Dear Mr. Murtaza, Thank you for writing your review and taking the time to let us know about your experience with us on your visit at Landmark Plaza Hotel Dubai. We are glad to know that you had a pleasant stay with us. Meanwhile, please feel free to let us know how we can further assist you on any upcoming stay. Thank you & Regards,

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2022
Response from Front Office Manager on 27 Nov 2022
Dear Guest, Thank you for writing your review and taking the time to let us know about your experience with us on your visit at Landmark Plaza Hotel Dubai. We are glad to know that you had a pleasant stay with us. Meanwhile, please feel free to let us know how we can further assist you on any upcoming stay. Thank you & Regards, Front Office Manager

2/10 Terrible

Hodan

Disliked: Cleanliness, staff & service, property conditions & facilities
There were bed bugs and I have the pictures to back it up. Absolutely disgusting and the service was horrible. Would not go back if you payed me.
Stayed 2 nights in Nov 2022
Response from Front Office Manager on 19 Nov 2022
Dear Mr. Hodan,Thank you for writing your review and taking the time to let us know about your experience with us on your visit at Landmark Plaza Hotel Dubai. Please accept our apology for the inconvenience you had encountered during your stay with us. Rest assure that your concerns will be escalated to the concerned department for intervention. We look forward to welcoming you back again soon. Meanwhile, please feel free to let us know how we can further assist on your upcoming stay with us. Thank you & regards, Front Office Manager

2/10 Terrible

ALEM, Aurora

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very noisy, shower and toilet not working properly, not enough room lights, don't like not recording to any one
Stayed 3 nights in Nov 2022
Response from Front Office Manager on 19 Nov 2022
Dear Guest,Thank you for writing your review and taking the time to let us know about your experience with us on your visit at Landmark Plaza Hotel Dubai. Please accept our apology for the inconvenience you had encountered during your stay with us. Rest assure that your concerns will be escalated to the concerned department for intervention. We look forward to welcoming you back again soon. Meanwhile, please feel free to let us know how we can further assist on your upcoming stay with us. Thank you & regards, Front Office Manager

6/10 Okay

Suhail

Stayed 7 nights in Oct 2022

4/10 Poor

HAJI MANZOOR

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
There is no cold water, bathrooms are terrible.
Stayed 10 nights in Aug 2022
Response from Front Office Manager on 31 Aug 2022
Dear Mr. Manzoor,Thank you for writing your review and taking the time to let us know about your experience with us on your visit at Landmark Plaza Hotel Dubai. Please accept our apology for the inconvenience you had encountered during your stay with us. Rest assure that your concerns will be escalated to the concerned department for intervention. We look forward to welcoming you back again soon. Meanwhile, please feel free to let us know how we can further assist on your upcoming stay with us. Thank you & regards, Front Office Manager

2/10 Terrible

Mohamed

Travelled with partner
Disliked: Staff & service, amenities
They cancelled my booking without my knowledge very annoying coming after the whole flight
Stayed 1 night in Jul 2022

10/10 Excellent

Adan

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
The service of the Hotel is amazing, also the location is good, close to the shops, restaurant and the staff are friendly really appreciated. Thanks. Adan
Stayed 10 nights in Jul 2022
Response from Front Office Manager on 31 Jul 2022
Dear Mr. Adan, Thank you for writing your review and taking the time to let us know about your experience with us on your visit at Landmark Plaza Hotel Dubai. We are glad to know that you had a pleasant stay with us. Meanwhile, please feel free to let us know how we can further assist you on any upcoming stay. Thank you & Regards, Front Office Manager

2/10 Terrible

Eshrat

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing.. poor
Stayed 3 nights in May 2022
Response from Front Office Manager on 31 Jul 2022
Dear Mr. Eshrat, Thank you for writing your review and taking the time to let us know about your experience with us on your visit at Landmark Plaza Hotel Dubai. Please accept our apology for the inconvenience you had encountered during your stay with us. Rest assure that your concerns will be escalated to the concerned department for intervention. We look forward to welcoming you back again soon. Meanwhile, please feel free to let us know how we can further assist on your upcoming stay with us. Thank you & regards, Front Office Manager

6/10 Okay

Shabir

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Not a good choice
Not a good experience. The hotel is pretty old and badly maintained. There is no parking available and the city parking close-by is always full. Takes 30-60 mins after reaching the hotel to find a free parking spot. The rooms are not as shown in the photos. Please don’t confuse with Landmark Hotel, which is at a stone’s throw from the Landmark Plaza Hotel. Bathrooms are stinky and poorly maintained. There is mould and the flush water supply knob was broken. Out of the 3 rooms booked, only one was in good condition. The other one had mould in the bathroom, and broken knob. The 3rd one had a broken window handle leaving the window unlatched. The staff was good and responsive but they could not do much as the hotels is as is. However, they tried their best to be at your service whenever approached. All the rooms had unclean curtains. Not booking again.
Stayed 2 nights in Jun 2022
Response from Front Office Manager on 31 Jul 2022
Dear Mr. Shabir, Thank you for writing your review and taking the time to let us know about your experience with us on your visit at Landmark Plaza Hotel Dubai. Please accept our apology for the inconvenience you had encountered during your stay with us. Rest assure that your concerns will be escalated to the concerned department for intervention. We look forward to welcoming you back again soon. Meanwhile, please feel free to let us know how we can further assist on your upcoming stay with us. Thank you & regards, Front Office Manager

10/10 Excellent

Sarah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2022

2/10 Terrible

rhoda

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2022

6/10 Okay

Abdirahman

Travelled with group
Disliked: Property conditions & facilities
Slow check in
Check in took long time and when I was checking out I had to wait again to let me go.
Stayed 2 nights in May 2022

8/10 Good

Nadir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was good
Only wifi issues
Stayed 1 night in May 2022

4/10 Poor

Cheick Amadou

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
its okay
Stayed 5 nights in Apr 2022

6/10 Okay

Shamim Nabuuma

Stayed 2 nights in Mar 2022

8/10 Good

Muhammad Ali

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
It was very near to Metro station, anyone who will use metro in Dubai and want any affordable hotel I highly recommend this.
Stayed 6 nights in Mar 2022

4/10 Poor

Amichai

Stayed 1 night in Feb 2022

10/10 Excellent

ABDUL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2022

8/10 Good

Abbas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect place to stay if you want to be in Dierra
The hotel is well situated in the heart of dierra and just a stone throw away from the baniyas metro station. The rooms were okay although a bit small. The hotel was clean and staff were friendly.
Stayed 4 nights in Nov 2021
Response from Front Office Manager on 20 Jan 2022
Dear Abbas, Thank you for writing your review and taking the time to let us know about your experience with us on your visit at Landmark Plaza Hotel Dubai. We are glad to know that you had a pleasant stay with us. Meanwhile, please feel free to let us know how we can further assist you on any upcoming stay. Thank you & Regards, Front Office Manager

2/10 Terrible

Abdul Karim

Disliked: Cleanliness, staff & service
Breakfast very poor internet very poor this hotel one star only
Stayed 4 nights in Nov 2021
Response from Front Office Manager on 20 Jan 2022
Dear Mr. Abdul Karim, Thank you for writing your review and taking the time to let us know about your experience with us on your visit at Landmark Plaza Hotel Dubai. Please accept our apology for the inconvenience you had encountered during your stay with us. Rest assure that your concerns will be escalated to the concerned department for intervention. We look forward to welcoming you back again soon. Meanwhile, please feel free to let us know how we can further assist on your upcoming stay with us. Thank you & regards, Front Office Manager