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Andaz by Hyatt Palm Jumeirah

Photo gallery for Andaz by Hyatt Palm Jumeirah

Exterior
Outdoor pool, an infinity pool, free pool cabanas, pool umbrellas
2 bars/lounges, poolside bar, beach bar
2 bars/lounges, poolside bar, beach bar
Separate bathtub and shower, rainfall showerhead, designer toiletries

Overview of Andaz by Hyatt Palm Jumeirah

Andaz by Hyatt Palm Jumeirah

5.0 star property

8.6/10 Excellent

Popular amenities

  • On private beach
  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
Map
The Palm Jumeirah, Dubai, Dubai, 390068

Explore the area

  • Popular LocationLost Chambers6 min drive
  • Popular LocationAquaventure8 min drive
  • Popular LocationSkydive Dubai18 min drive
  • AirportDubai (DXB-Dubai Intl.)40 min drive

Room options

About this area

Dubai

Andaz by Hyatt Palm Jumeirah is located in Palm Jumeirah, a neighbourhood in Dubai, and is near a metro station and on a private beach. Dubai Marina Mall and Mall of the Emirates are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Marina Beach. Wild Wadi Water Park and Dubai Aquarium & Underwater Zoo are also worth visiting. Spend some time exploring the area's activities, including outlet shopping.
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Map

What's nearby

  • Lost Chambers - 6 min drive
  • Dubai College - 6 min drive
  • Aquaventure - 8 min drive
  • Skydive Dubai - 18 min drive
  • Marina Beach - 19 min drive

Getting around

  • Al Ittihad Park Station - 10 min walk
  • Dubai (DXB-Dubai Intl.) - 40 min drive

Restaurants

  • Sushisamba - 8 min walk
  • Umami - 11 min walk
  • Club Vista Mare - 6 min walk
  • Soho Garden Rooftop - 13 min walk
  • Din Tai Fung - 9 min walk

About this property

Andaz by Hyatt Palm Jumeirah

5-star luxury hotel located in Palm Jumeirah
At Andaz by Hyatt Palm Jumeirah, you can look forward to a return airport shuttle, a beach bar and a poolside bar. With a private beach, beachfront dining and sunloungers, this hotel is the perfect place to soak up some sun. Indulge in a massage, a body scrub and aromatherapy at Ora Spa, the on-site spa. Be sure to enjoy a meal at any of the 3 on-site restaurants, which feature international cuisine and a poolside location. Enjoy the 24-hour gym, as well as activities such as beach volleyball. In addition to a corner/local shop and a rooftop terrace, guests can connect to free in-room WiFi.
Other perks include:
  • Infinity pool with free cabanas, sunloungers and pool umbrellas
  • Free self-parking
  • Buffet breakfast (surcharge), an outdoor pool and express check-out
  • Tour/ticket information, multilingual staff and a lift
  • Guest reviews speak highly of the helpful staff
Room features
All 216 individually furnished rooms feature comforts, such as 24-hour room service and premium bedding, in addition to perks, such as laptop-compatible safes and laptop-friendly workspaces.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding, down duvets and free cots/infant beds
  • Rainfall showers, designer toiletries and separate baths/showers
  • Flat-screen TVs with satellite channels
  • Wardrobes/cupboards, separate sitting areas and LED light bulbs

Languages

Arabic, English, Filipino, French, German, Hindi, Italian, Russian, Urdu

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of GBAC STAR (Hyatt)
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global) and Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–11:00 AM: AED 140 for adults and AED 70 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges, 1 beach bar and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • The Locale
  • KnoX
  • Hanami
  • Andaz Lounge
  • La Coco

Things to do

  • 24-hour fitness centre
  • Beach volleyball
  • Full-service spa
  • Infinity pool
  • Lifeguards on site
  • Outdoor pool

Family friendly

  • Free cots/infant beds
  • Corner/local shop
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Conference centre
  • Meeting rooms - 4

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Free pool cabanas
  • Lifeguards on site
  • Pool sunloungers
  • Pool umbrellas
  • Private beachfront location
  • Rooftop terrace

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - hot stone
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible (may have limits)

More

  • 100% renewable energy
  • At least 80% of lighting from LEDs
  • Beach towels
  • Couples dining
  • Designated smoking areas
  • Double-glazed windows
  • Living plant wall
  • Local artist showcase
  • Locally owned and organised tours and activities
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Bidet
  • Designer toiletries
  • Hairdryer
  • Rainfall showerhead
  • Separate bath and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Energy-saving features in guest rooms
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Restaurant dining guide
  • Separate sitting area
  • Slippers
  • Water-efficient showers only
  • Water-efficient toilets only
  • Window screens

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Guest rating 4+
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Hotel
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5 star
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Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from March 8 2023 to September 30 2023 (dates subject to change):
  • Bar/Lounge(s)

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AED 200.0 per day.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: AED 300.0 per night
  • New Year's Eve (31 December) Gala Dinner per adult: AED 1500
  • New Year's Eve (31 December) Gala Dinner per child: AED 750 (from 2 to 11 years old)
  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately AED 140 for adults and from AED 70 for children
  • Airport shuttle fee: AED 400 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AED 200.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property uses a grey water recycling system
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property’s cabana pool is reserved for adults only.

We should mention

Pool access available from 8:30 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Andaz by Hyatt – Palm Jumeirah
Andaz by Hyatt Palm Jumeirah Hotel
Andaz by Hyatt Palm Jumeirah Dubai
Andaz Dubai The Palm A concept by Hyatt
Andaz by Hyatt Palm Jumeirah Hotel Dubai

Frequently asked questions

Does Andaz by Hyatt Palm Jumeirah have a pool?

Yes, this property has an outdoor pool. Pool types include infinity pools. Pool access is from 8:30 AM to 8:00 PM.

How much does it cost to stay at ?

As of 25 Mar 2023, prices found for a 1-night stay for 2 adults at on 26 Mar 2023 start from ₹19,241.25, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Andaz by Hyatt Palm Jumeirah pet-friendly?

No, pets are not allowed at this property.

How much is parking at Andaz by Hyatt Palm Jumeirah?

Self-parking is free at this property.

What time is check-in at Andaz by Hyatt Palm Jumeirah?

Check-in is from 3:00 PM - midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Andaz by Hyatt Palm Jumeirah?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does Andaz by Hyatt Palm Jumeirah provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of AED 400 per vehicle applies.

Where is Andaz by Hyatt Palm Jumeirah located?

Nestled on the beach, this Palm Jumeirah hotel is within a 10-minute walk of The View at The Palm and Nakheel Mall. The Pointe and American University of Dubai (AUD) are also within 3 miles (5 km). Al Ittihad Park Station is 10 minutes by foot and Nakheel Mall Station is 11 minutes.

Andaz by Hyatt Palm Jumeirah Reviews

Andaz by Hyatt Palm Jumeirah Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 68 out of 113 reviews" "
" "10 - Excellent 60%
Rating 8 - Good. 27 out of 113 reviews" "
" "8 - Good 24%
Rating 6 - Okay. 6 out of 113 reviews" "
" "6 - Okay 5%
Rating 4 - Poor. 3 out of 113 reviews" "
" "4 - Poor 3%
Rating 2 - Terrible. 9 out of 113 reviews" "
" "2 - Terrible 8%

9.1/10

Cleanliness

8.6/10

Staff & service

8.9/10

Amenities

8.9/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Patrick

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
I absolutely loved my stay there and would definitely recommend to anyone visiting. Hotel and views were amazing

10/10 Excellent

Salim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best thing I liked about this property was the staff. From the moment I checked in to the moment I checked out, every single staff member was courteous and professional. Hyatt should be very proud of their staff and give them all promotions for their hard work. My experience puts Andaz at the top of my list anytime I return to Dubai.

8/10 Good

Patricia

Travelled with family
Liked: Cleanliness, staff & service
Rooms are small.

10/10 Excellent

Yaser, Shaab

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was amazing and the service is super! The staff are always smiling and so eager to help make your stay comfortable.
Stayed 3 nights in Oct 2022

2/10 Terrible

Belal

Stayed 5 nights in Sep 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!
Amazing hotel! Clean, great views, very helpful staff, and private.
Stayed 3 nights in Aug 2022

10/10 Excellent

Kah Poh

Stayed 2 nights in Aug 2022

10/10 Excellent

Giancarlo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jul 2022

2/10 Terrible

Maham

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Terrible staff, the answer to every request is no, seems like they want you to leave ASAP vs wanting to stay.
Stayed 5 nights in Jul 2022

10/10 Excellent

Diego, Hamburg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to enjoy vacations!
Stayed 6 nights in Jun 2022