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"The room was decently clean, however our shower was clogged which was very gross. We woke up one morning at 6am to our AC unit blowing hot air. It took 3 calls to room service and 4.5 hours to get the problem resolved. We were offered vouchers for free meals which was nice, however our breakfast that we got with those vouchers was trash. If you’re looking for a cheap hotel & don’t care about"

"Very uncomfortable mattress, too busy . You can’t approach to staff . "

"Here’s a strong but professional Expedia review you can post: I rarely leave negative reviews, but this stay was beyond disappointing. We booked this resort for a special mommy-daughter vacation and experienced issue after issue from the moment we arrived. Several advertised amenities were closed, including major water attractions we specifically booked for. Communication about these closures was extremely poor. Staff claimed guests were notified in advance, yet multiple families we spoke with said they had no idea either. Our room had multiple maintenance issues including a cracked bathtub, paint/chipping inside the tub, dryer problems, and plumbing disruptions during overnight hours. We also experienced delayed maintenance responses and inconsistent customer service throughout the stay. To make matters worse, accessibility requests for my mother in a wheelchair were not accommodated despite being communicated ahead of time. For the amount of money this resort charges, the lack of accountability, communication, and overall guest care was unacceptable. While Florida itself was beautiful and we made the best memories possible, the resort experience did not match the luxury pricing or expectations at all."

"Very great service, super friendly, room was always spotless. Will never stay in any other resort in Hawaii."

"The room was clean but the body wash had been ripped off the wall. Other wise as a last minute stay it was fine. Try using the kiosk so you don’t have to wait in the long line to check in or out. If you need gluten free options this isn’t the place for you. If you’re looking for reasonably priced food again not the place. This might be the norm since this is my first time visiting Las Vegas. As a plus they do offer Kimbo coffee which is the best coffee in my opinion."

"Good stay and location"

"Quick and efficient check-in, friendly staff, room was very nice, clean and comfortable. Bathroom was a bit strange, almost as though you were in a closet with tile.. the toilet, sink and shower were all on different rooms.. very weird! But, it was only for a single night. "

"Check in through digital kiosk and QR code to assign yourself room keys was new to me, not as fun as chatting with staff upon check in but efficient. Always come to the Excalibur for the charm of the castle. Still missing the dragon."

"Fantastic"