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"The airport transfer service was excellent. lovely hotel though the food in the restaurant was poor and expensive"

"The staff is very nice and helpful and I would like to give them five star and it was a nice stay made my trip better . Thanks to Santosh, Rishal, Murali, Magesh and Vidya."

"Well maintained and consistent service standards preserved"

"There are better facilities nearby"

"Great breakfast and dinner buffets. Beautiful suites. Loved the very competent staff"

"I recently stayed at The Leela Palace Chennai, and while we faced several challenges during our stay, I would especially like to appreciate Duty Manager Arghya Sarkar. We had issues with the room, AC, and food service, which left us quite disappointed initially. However, when we met Mr. Arghya Sarkar, everything changed in terms of how we felt as guests. He was extremely polite, patient, and genuinely attentive. He took the time to listen carefully to our concerns without interruption and handled the situation with professionalism and empathy. In hospitality, problems can happen — but what truly matters is how they are handled. Mr. Sarkar’s calm demeanor, respectful communication, and sincere effort to make things right made a real difference to us. Because of people like him, we would still consider coming back to The Leela. Thank you, sir, for restoring our faith and for showing what true hospitality looks like🙏"

"Very clean property. Our room was very clean, large, and had a comfortable bed. The buffet breakfast was fresh and had a large variety of food items. Hotel staff gets 5 out of 5 - polite, professional, and very efficient. "

"not used"

"Yes"