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"The underground passage to shinjuku station is a huge convenience!"

"Our first stay at this hotel which we chose for location. Some difficulties with self checkin, but quickly received assistance. Buffet breakfast was excellent in nice spacious dining hall. Superior twin on 33rd fl had nice views, comfortable room. Staff kept our luggage after check out while we spent time in the city. Excellent eating options in Links bldg, easy to catch cab to next destination. Would stay here again, highly recommend to travelers."

"Fantastic place"

"I liked that the front desk helped me to transport my luggage to Osaka. And also there's laundry / dry cleaning pick up and they will drop off in your room after. Thank you!"

"Great service"

"This hotel was great! Very clean and staff very helpful. They drop off clean towels outside your door daily without asking for them if you put on the “ do not disturb” which is amazing. The location is in the middle of the Shinjuku life yet hotel is quiet. The city view is very nice and the size is comfortable even if small it is made efficiently. "

"Excellent service and professional staff"

"Property us absolutrly wonderful. We stayes a total of 11 days in various hotels while exploring different areas of Japan. On our final day we elected this one due to it being right next to the airport. When we got there i wish i had stayed longer. A wealth of shops and restaurants. Amazing and beautiful hotel lobby and room. It was a plus that it was connected to the airport but you would never tell ilto be honest. 5 out 5 stars all day everyday."

"We lives this Hotel very much for All, We Will come back this place in the future. Thanks"