"overall the building was lovely reception stunning staff efficient room was lovely absolutely sufficient quiet setting in a village room iron and board trouser press fan safe and small fridge which was a god send we didn’t use the pool or sauna lots of building work going on all around. 3 complaints my daughter paid extra for a bigger bed the bases were separate as were the mattresses nothing to hold them together so kept coming apart thru the night sheets didn’t fit the bed properly soon as you...
"overall the building was lovely reception stunning staff efficient room was lovely absolutely sufficient quiet setting in a village room iron and board trouser press fan safe and small fridge which was a god send we didn’t use the pool or sauna lots of building work going on all around. 3 complaints my daughter paid extra for a bigger bed the bases were separate as were the mattresses nothing to hold them together so kept coming apart thru the night sheets didn’t fit the bed properly soon as you...
"Very nice and clean spacious bedroom bathroom is amazing food 10/10 quite off grid amazing staff very attentive room service spot-on very nice place to enjoy weekend get away or family holiday would recommend every time"
"Very nice and clean spacious bedroom bathroom is amazing food 10/10 quite off grid amazing staff very attentive room service spot-on very nice place to enjoy weekend get away or family holiday would recommend every time"
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Very handy location close to where we needed to be in Chelmsford. Certainly more room that a budget hotel wih everything you need, including safe parking.
Very handy location close to where we needed to be in Chelmsford. Certainly more room that a budget hotel wih everything you need, including safe parking.
Valet and doorman greeted us with a smile and remembered our name each time we left and returned! Wait staff in the dining rooms were so friendly and very attentive. Beautifully decorated for Christmas!
Valet and doorman greeted us with a smile and remembered our name each time we left and returned! Wait staff in the dining rooms were so friendly and very attentive. Beautifully decorated for Christmas!
Sassy
Reviewed December 20, 2016Reviewed December 20, 2016
Although I have stayed at 5 star hotels on several occasions, I was amazed by the standard of service of this hotel. All the hotel staff were extremely polite and gave the true meaning to the word "valued" customer. From the first time I entered the hotel it was a different experience all together. Despite the good service at other 5 star hotels, I could always find a small detail missing. I am not picky, but when it comes to top service I know what to expect, and notice when something, as small...
Although I have stayed at 5 star hotels on several occasions, I was amazed by the standard of service of this hotel. All the hotel staff were extremely polite and gave the true meaning to the word "valued" customer. From the first time I entered the hotel it was a different experience all together. Despite the good service at other 5 star hotels, I could always find a small detail missing. I am not picky, but when it comes to top service I know what to expect, and notice when something, as small...
Minas
Reviewed September 4, 2014Reviewed September 4, 2014
Lovely stay as always for a family birthday meet up celebration. The pools and leisure centre are heavenly, especially when the sun comes out. Real holiday vibes in the outdoor pool area.
Restaurant food and service exceptional.
Only criticism this stay was that the rooms were far too hot at night, couldn't control the radiator heat!
Lovely stay as always for a family birthday meet up celebration. The pools and leisure centre are heavenly, especially when the sun comes out. Real holiday vibes in the outdoor pool area.
Restaurant food and service exceptional.
Only criticism this stay was that the rooms were far too hot at night, couldn't control the radiator heat!
I don’t usually leave property reviews, and I tend to avoid places without a host check-in due to past bad experiences. However, I must say the check-in process was the easiest I’ve come across, clear instructions and codes made it seamless. The room was a delight and had everything I needed. I’ll definitely be using Urban again!
I don’t usually leave property reviews, and I tend to avoid places without a host check-in due to past bad experiences. However, I must say the check-in process was the easiest I’ve come across, clear instructions and codes made it seamless. The room was a delight and had everything I needed. I’ll definitely be using Urban again!
This was a last-minute getaway for me and my wife. We have four young kids and two older ones, and the youngest had been poorly, so we weren’t going to go. But we found this property and decided to book for one night. Although it was a little further than I would usually like for a one-night stay, it was absolutely worth it.
Shannon has done an amazing job with the place — the pictures really don’t do it justice. The bed was super comfy, and the room was so spacious. It had everything you...
This was a last-minute getaway for me and my wife. We have four young kids and two older ones, and the youngest had been poorly, so we weren’t going to go. But we found this property and decided to book for one night. Although it was a little further than I would usually like for a one-night stay, it was absolutely worth it.
Shannon has done an amazing job with the place — the pictures really don’t do it justice. The bed was super comfy, and the room was so spacious. It had everything you...
This hotel was excellent! Its new and exceptionally clean and modern. The design is super modern and cant fault it. Location is superb...literally 5 mins walk away
This hotel was excellent! Its new and exceptionally clean and modern. The design is super modern and cant fault it. Location is superb...literally 5 mins walk away
Vijay
Reviewed February 18, 2025Reviewed February 18, 2025
Stopped here a few times and for an airport hotel, it's one of the better ones. The staff are super friendly and it offers great value for money. The rooms are a little on the cosy side but are well equipped and modern. My only gripe, and this is a personal preference, is that the mattress is too hard and the pillows are not great. One pillow is too low and two pillows is too high. Woke up with a stiff neck and a headache from the pillows. This was sorted out by a lovely hot shower in the modern...
Stopped here a few times and for an airport hotel, it's one of the better ones. The staff are super friendly and it offers great value for money. The rooms are a little on the cosy side but are well equipped and modern. My only gripe, and this is a personal preference, is that the mattress is too hard and the pillows are not great. One pillow is too low and two pillows is too high. Woke up with a stiff neck and a headache from the pillows. This was sorted out by a lovely hot shower in the modern...
Peter
Reviewed January 26, 2025Reviewed January 26, 2025
The hotel & grounds were amazing, it felt restful & relaxing the minute you arrived. Everywhere was fresh & clean, all the staff were nice, polite & helpful, from the reception upon arrival to the services & cleaning, saying hello as they pass you or offering help if you looked lost. The restaurants dinner menu was limited for me as I don't eat fish or spicy food, the sirloin steak was my only option which was pricy, I requested it medium to well done, it was cooked perfectly & the portions were...
The hotel & grounds were amazing, it felt restful & relaxing the minute you arrived. Everywhere was fresh & clean, all the staff were nice, polite & helpful, from the reception upon arrival to the services & cleaning, saying hello as they pass you or offering help if you looked lost. The restaurants dinner menu was limited for me as I don't eat fish or spicy food, the sirloin steak was my only option which was pricy, I requested it medium to well done, it was cooked perfectly & the portions were...