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"Totally different than anything I have experienced. Very cool"

"Really enjoyed our family stay at this beautiful resort amongst Manuel Antonio's famous wildlife. We spotted monkeys, iguanas, sloths and many colourful birds right from the grounds, which the kids absolutely loved. Lots to keep a family of five happy. The multiple pools were large and clean, breakfast was amazing, and the free shuttle to Manuel Antonio town and the beach made getting around really easy. Staff were lovely throughout, rooms were comfortable and cool (a must in the April weather!), and it was always nice to come back to the resort after a busy (and hot) day out exploring. Highly recommend a stay at this unforgettable spot!"

"Absolutely beautiful gardens! People work constantly to maintain the gardens, assist you in any way (we locked ourselves out of our own safe 3 times!! They never complsined"

"Pools clean and grounds very well maintained, we had a beautiful room, just smelled moldy so we had to air it.very environmentally cautious and responsibly, no disposable anything, everything energy efficient and conserving resources, everything reusable, clean, we really liked that! Food was very good, enough variety. Staff very nice and always cleaning, working, refilling, picking up, asking what you need but in a discteet way. Not even 1 bad experience with staff interaction. I will definitely come back with family."

"The executive level was so worth it. I highly recommend. I will say that despite the beauty of the grounds everything was super expensive. 1 standard margarita with house tequila is $17 but because I changed tequila to mezcal I paid $31. That’s so ridiculous. The food and merchandise at the hotel was also very expensive. Expect prices to twice as high as in the US. "

"This is my second visit to this lovely property. It truly has everything I need for a wonderful tropical vacation!"

"Estuvo precioso una gran experiencia, solo nos quedamos 2 noches y tuvimos un problema con el booking de un restaurante pero de verdad fenomenal, y para sellar con broche de oro, cuando íbamos saliendo del cuarto el muchacho de transporte nos vio y se bajo a ayudarnos a sacar más maletas nos llevó a los carros y nos llevó a la recepción muy buen servicio el de Michael el chófer."

"The hotel and spa areas were clean and beautiful and the air conditioning was perfect"

"From the moment we arrived at the hotel, the staff were super unfriendly & not helpful. They did not make eye contact. We asked several staff members where we could find towels & they could only point towards the massive pool. The beach is completely full of people selling things like nothing I’ve ever seen & the vendors are very aggressive in soliciting you. The pool is extremely uninviting with cups and trash left around the pool and the bathroom unusable because it was so dirty. This hotel does not meet normal Westin standards. Thankfully we were able to move to the W next door where everything was wonderful, clean & the staff were amazing and friendly. Rosa made the moving process extremely difficult since she was trying to charge us twice after we were told we would get a full refund for the Westin. Luckily, it was straightened out by the helpful staff at the W. During our stay at the W, we ran into guests of the Westin who were buying day passes at the W for all of the same reasons as noted above - right down to the towels,"