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"Good location. Very friendly staff. Great view of the Hoan Kiem Lake from breakfast restaurant. Nice breakfast with many selections. Will stay again. "

"I liked everything about my stay at this hotel, especially the staff, they were extremely nice and helpful."

"Location by the lake is awesome. Beautiful lobby and artworks throughout. "

"Hotel features a Royal style. The breakfast is delicious and diverse. You can early check in in the morning if the room is available. Jimmy and Sulli are very kind, asking them if you have any question about the famous destination. The hotel provides excellent service. However, the prices are slightly higher during the holiday season. Halong and Ninh Binh tours were excellent, with well-planned excursions that allowed me to explore the area's hidden beauties. I can't say enough about this hotel...

"The staff at this property is next level! They are friendly, courtesy and don’t forget a thing! I would stay here again for the staff alone, but the location is also perfect. Used the spa twice, great experience. I needed to work for a few hours and once I connected directly vs WiFi, everything was perfect. "

"It's about 5 - 10 min walk from Subway station. There is a bus stop in front of the hotel, where you can take airport bus to the airport, need to buy ticket first at a tour agency nearby hotel (ask fo location at the hotel). Wifi is ok. "

"Great location next to the lake"

"Staff are amazing and friendly very helpful. Location of the hotel is great within a 5 minutes walk from all the important destinations and some great food spots. WiFi is very temperamental so doing work was difficult. And the walls are quite thin so if someone is noisy you can hear it clearly "

"Everything was perfect except the neighborhood was not very clean. Excellent bell boy (Tan). Excellent kitchen staffs."

"i really like the walk way"