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"Staff goes out of the way to help"

"This property is very outdated. The 1st room we had was unsafe as the balcony door did not even lock. Rooms are in need of severe updating. Lack of hot water in as much we had to use other rooms to have a shower. If the hotel was busy this would been a major problem. The staff changed our first room but was not much better. Balcony crumbling concrete above us. When asked about the NYE gala staff did not know what I was talking about. I appreciate englishbis the staffs second language. But just...

"Not upto the mark"

"Hôtel ou plutot chambres d'hôtes éloigné de delhi pas très loin d'une station de métro. Pas vraiment de petit déjeuner. Wifi ok. Problème d'eau chaude dans la salle de bain. La propreté peut être meilleure."

"My stay was very comfortable, Dihesh, Adarsh and Dilbor were ready helpful at all time, caring, kind, respectable and very polite. Had great knowledge about local transport for guidance. Whenever I requested it was provided promptly i.e. Water or food etc. Kitchen staff was also helpful cooked to my request well spoken English by all staff had no issues about communication. Room was great with tv and good connection of wifi. Local Metro station is about 15 mins walk, or auto service is...

"Good location. Can get a cab any time during the day or night. Decently clean. Responsive staff. Food also is decent but breakfast variety is highly limited. Food prices should be less as they are 0retty Hugh. Overall a good experience"