1/5 Terrible
Vikram
Business traveller
6 Jun 2021
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2021
Crowne Plaza Hotel Gurgaon, an IHG Hotel
Photo gallery for Crowne Plaza Hotel Gurgaon, an IHG Hotel
Overview of Crowne Plaza Hotel Gurgaon, an IHG Hotel
Crowne Plaza Hotel Gurgaon, an IHG Hotel
4.4/5 Excellent
Guests rated this property 4.6/5 for cleanliness.
Popular amenities
- Pool
- Free WiFi
- Parking included
- Free airport shuttle
- Air conditioning
- Spa
Cleaning and safety practices
- Cleaned with disinfectant
- Contactless check-in
- 72-hour vacancy between guest room stays
- Hand sanitiser provided
Site 2 Sector 29, Opp. Signature Tower, Gurugram, Delhi N.C.R, 122001
Explore the area
- Kingdom of Dreams9 min walk
- Leisure Valley12 min walk
- Galaxy Mall5 min drive
- Delhi (DEL-Indira Gandhi Intl.)19 min drive
Choose dates to view prices
About this area
Gurugram
Located in Gurugram, Crowne Plaza Hotel Gurgaon, an IHG Hotel is in the city centre and near a metro station. DLF Golf Course and Lado Sarai Golf Club are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Gurgaon Central Mall and MGF Metropolitan Mall. Delhi National Railway Museum and Sultanpur Bird Sanctuary are also worth visiting.
What's nearby
- Kingdom of Dreams - 9 min walk
- Leisure Valley - 12 min walk
- Gurgaon Central Mall - 4 min drive
- Unitech Cyber City - 5 min drive
- Galaxy Mall - 5 min drive
Getting around
- New Delhi Bijwasan Station - 15 min drive
- IFFCO Chowk Station - 15 min walk
- Indira Gandhi International Airport (DEL) - 19 min drive
Restaurants
- Where to eat
- Cafe G – Serves breakfast, brunch, lunch and dinner daily.
- WildFire – Restaurant offering Brazilian cuisine. Serves dinner daily.
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global)
Check-in
Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place
Safety measures
Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi and wired Internet
- Available in some public areas: Free WiFi and wired Internet
Parking and public transport
- Free uncovered self-parking on site
- Free uncovered valet parking on site
- Wheelchair-accessible parking and van parking available
- Free 24-hour return airport shuttle
- Local area shuttle (surcharge) up to 100 kilometers
- 24-hour return train station shuttle (surcharge)
- Bus station shuttle (surcharge)
- Limo/town car service
- Shopping centre shuttle (surcharge)
Food and drink
- Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: INR 1867.50 for adults and INR 996 for children
- 2 restaurants and 1 coffee shop/cafe
- 1 bar
- 24-hour room service
- Coffee/tea in a common area
Things to do
- Full-service spa
- Health club
- Outdoor pool
- Sauna
- Shopping
- Hot tub
- Steam room
Family friendly
- Babysitting/childcare (surcharge)
- Free cots/infant beds
- Laundry facilities
- Outdoor pool
- Rollaway/extra beds (surcharge)
- Snack bar/deli
- Soundproofed rooms
Conveniences
- ATM/banking services
- Ballroom
- Banquet hall
- Lift
- Free newspapers in reception
- Front-desk safe
- Gift shop/newsstand
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry-cleaning service
- Hair salon
- Laundry facilities
- Luggage storage
- Porter
- Tour/ticket assistance
- Turndown service
- Wedding services
Languages spoken
- English
- Hindi
- Japanese
Business services
- Business centre
- Computer station
- Conference centre (25932 square feet of space)
- Meeting rooms
Outdoors
- BBQ grill(s)
- Garden
- Pool sunloungers
- Pool umbrellas
- Terrace
Spa
- Aromatherapy
- Ayurvedic treatments
- Body scrubs
- Body treatments
- Facials
- Manicures and pedicures
- Massage - deep-tissue
- Massage - hot stone
- Massage - sports
- Massage - Swedish
- Massage - Thai
- Massage/treatment rooms
- Reflexology
- Sauna
- Hot tub
- Steam room
- Turkish bath/hammam
Accessibility
- If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible bathroom (select rooms)
- Assistive listening devices available
- Bathroom emergency pull cord
- Braille signage
- Grab bar near toilet
- In-room accessibility
- Low-height worktop and sink
- Raised toilet seat
- Roll-in shower (select rooms)
- Step-free path to entrance
- Valet for wheelchair-equipped vehicle
- Well-lit path to entrance
- Wheelchair-accessible business centre
- Wheelchair-accessible concierge desk
- Wheelchair-accessible fitness centre
- Wheelchair-accessible lounge
- Wheelchair-accessible parking
- Wheelchair-accessible path of travel
- Wheelchair-accessible path to lift
- Wheelchair-accessible pool
- Wheelchair-accessible public bathroom
- Wheelchair-accessible registration desk
- Wheelchair-accessible restaurant
- Wheelchair-accessible spa
- Wheelchair-accessible van parking
- Wheelchairs available on site
More
- Designated smoking areas
- TV in lobby
Room amenities
Bedroom
- Air conditioning (climate-controlled)
- Bed sheets
- Blackout drapes/curtains
- Free cots/infant beds
- Pillow menu
- Premium bedding
- Rollaway/extra beds (surcharge)
Bathroom
- Bathrobes
- Free toiletries
- Hairdryer
- Separate bathtub and shower
- Towels
Entertainment
- 32-inch LCD TV
- Premium channels
- Satellite channels
Food and drink
- Coffee/tea maker
- Cookware/dishes/utensils
- Electric kettle
- Free bottled water
- Minibar
More
- Connecting rooms available
- Desk
- Electrical adapters/chargers
- Free newspapers
- Individually decorated
- Individually furnished
- Iron/ironing board
- Laptop-compatible safe
- Laptop-friendly workspace
- Local maps
- Phone
- Slippers
- Soundproofing
- Turndown service
Similar properties
See similar properties
Gurugram
Sector 29
Family-friendly
5 star
Air conditioned
Guest rating 4+
Hotel
Parking included
Policies
Check-in
Check-in from 3 PM - noon
Late check-in subject to availability
Express check-in
Minimum check-in age - 18
Check-out
Check-out before noon
Express check-out
Special check-in instructions
Front desk staff will greet guests on arrival
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.
Renovations and closures
The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Friday:
- Restaurant
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for INR 1500.0 per night.
Free cots (infant beds)
Payment types at the property
Important information
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Fee for buffet breakfast: INR 1867.50 for adults and INR 996 for children (approximately)
- Rollaway bed fee: INR 1500.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express and Diners Club; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is recommended for transport to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)
Property is also known as
Crowne Plaza GURGAON
Crowne Plaza Hotel GURGAON
GURGAON Crowne Plaza Hotel
Gurgaon Crowne Plaza
Crowne Plaza Hotel Gurgaon
Crowne Plaza Gurgaon, An Ihg
Crowne Plaza Hotel Gurgaon, an IHG Hotel Hotel
Crowne Plaza Hotel Gurgaon, an IHG Hotel Gurugram
Crowne Plaza Hotel Gurgaon, an IHG Hotel Hotel Gurugram
Frequently asked questions
Overall score and ratings
4.4
Excellent
4.6/5
Cleanliness
4.4/5
Staff & service
4.3/5
Amenities
4.5/5
Property conditions & facilities
4/5 Good
Verified traveller
Travelled with partner
30 Mar 2021
Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Mar 2021
5/5 Excellent
Verified traveller
Travelled with group
13 Mar 2021
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021
5/5 Excellent
KETAN
Business traveller
7 Feb 2021
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021
5/5 Excellent
Verified traveller
20 Dec 2020
Stayed 2 nights in Dec 2020