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Crowne Plaza Hotel Gurgaon, an IHG Hotel

Photo gallery for Crowne Plaza Hotel Gurgaon, an IHG Hotel

Featured image
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
1 bedroom, premium bedding, minibar, in-room safe
View from Room

Overview of Crowne Plaza Hotel Gurgaon, an IHG Hotel

Crowne Plaza Hotel Gurgaon, an IHG Hotel

5 out of 5

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Free airport shuttle
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 72-hour vacancy between guest room stays
  • Hand sanitiser provided
Site 2 Sector 29, Opp. Signature Tower, Gurugram, Delhi N.C.R, 122001

Explore the area

  • Popular LocationKingdom of Dreams9 min walk
  • Popular LocationLeisure Valley12 min walk
  • Popular LocationGalaxy Mall5 min drive
  • AirportDelhi (DEL-Indira Gandhi Intl.)19 min drive

Choose dates to view prices

About this area

Gurugram

Located in Gurugram, Crowne Plaza Hotel Gurgaon, an IHG Hotel is in the city centre and near a metro station. DLF Golf Course and Lado Sarai Golf Club are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Gurgaon Central Mall and MGF Metropolitan Mall. Delhi National Railway Museum and Sultanpur Bird Sanctuary are also worth visiting.

What's nearby

  • Kingdom of Dreams - 9 min walk
  • Leisure Valley - 12 min walk
  • Gurgaon Central Mall - 4 min drive
  • Unitech Cyber City - 5 min drive
  • Galaxy Mall - 5 min drive

Getting around

  • New Delhi Bijwasan Station - 15 min drive
  • IFFCO Chowk Station - 15 min walk
  • Indira Gandhi International Airport (DEL) - 19 min drive

Restaurants

  • Where to eat
  • Cafe G – Serves breakfast, brunch, lunch and dinner daily.
  • WildFire – Restaurant offering Brazilian cuisine. Serves dinner daily.

About this property

Crowne Plaza Hotel Gurgaon, an IHG Hotel

Luxury Gurugram hotel in Sector 29 with 2 restaurants
2 restaurants, a full-service spa and an outdoor pool are available at this hotel. Free WiFi in public areas, free valet parking and a free airport shuttle are also provided. Additionally, a health club, a bar/lounge and a coffee shop/café are on-site. All 234 soundproofed rooms provide free WiFi, free wired Internet and 24-hour room service. Comforts include premium bedding and pillow menus, and guests will also appreciate thoughtful touches such as bathrobes and slippers.
Crowne Plaza Hotel Gurgaon, an IHG Hotel offers 234 forms of accommodation with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium satellite channels. Bathrooms include a separate bath and shower, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.
Body Zone has massage/treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free uncovered self-parking on site
  • Free uncovered valet parking on site
  • Wheelchair-accessible parking and van parking available
  • Free 24-hour return airport shuttle
  • Local area shuttle (surcharge) up to 100 kilometers
  • 24-hour return train station shuttle (surcharge)
  • Bus station shuttle (surcharge)
  • Limo/town car service
  • Shopping centre shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: INR 1867.50 for adults and INR 996 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Full-service spa
  • Health club
  • Outdoor pool
  • Sauna
  • Shopping
  • Hot tub
  • Steam room

Family friendly

  • Babysitting/childcare (surcharge)
  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Hindi
  • Japanese

Business services

  • Business centre
  • Computer station
  • Conference centre (25932 square feet of space)
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Hot tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Bathroom emergency pull cord
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Separate bathtub and shower
  • Towels

Entertainment

  • 32-inch LCD TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Free newspapers
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Slippers
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - noon
Late check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Friday:
  • Restaurant

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for INR 1500.0 per night.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: INR 1867.50 for adults and INR 996 for children (approximately)
  • Rollaway bed fee: INR 1500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express and Diners Club; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is recommended for transport to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Crowne Plaza GURGAON
Crowne Plaza Hotel GURGAON
GURGAON Crowne Plaza Hotel
Gurgaon Crowne Plaza
Crowne Plaza Hotel Gurgaon
Crowne Plaza Gurgaon, An Ihg
Crowne Plaza Hotel Gurgaon, an IHG Hotel Hotel
Crowne Plaza Hotel Gurgaon, an IHG Hotel Gurugram
Crowne Plaza Hotel Gurgaon, an IHG Hotel Hotel Gurugram

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 105 out of 165 reviews
5 - Excellent 64%
Rating 4 - Good. 45 out of 165 reviews
4 - Good 27%
Rating 3 - Okay. 5 out of 165 reviews
3 - Okay 3%
Rating 2 - Poor. 4 out of 165 reviews
2 - Poor 2%
Rating 1 - Terrible. 6 out of 165 reviews
1 - Terrible 4%

4.6/5

Cleanliness

4.4/5

Staff & service

4.3/5

Amenities

4.5/5

Property conditions & facilities

1/5 Terrible

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible. Probably because of Covid times, they are under staffed and completely messed up. In room breakfast service taking over an hour to deliver. House keeping on sleep mode.
Stayed 2 nights in Jun 2021

4/5 Good

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Taking care of covid rules. Rooms are maintained very clean.
Stayed 4 nights in Mar 2021

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021

5/5 Excellent

Stayed 2 nights in Dec 2020