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The Westin Gurgaon, New Delhi

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Outdoor pool, pool umbrellas, pool loungers
Egyptian cotton sheets, hypo-allergenic bedding, down duvets
Egyptian cotton sheets, hypo-allergenic bedding, down duvets
Egyptian cotton sheets, hypo-allergenic bedding, down duvets

Overview of The Westin Gurgaon, New Delhi

The Westin Gurgaon, New Delhi

5 out of 5

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided

Explore the area

  • Popular LocationGurgaon Central Mall14 min walk
  • Popular LocationKingdom of Dreams16 min walk
  • Popular LocationLeisure Valley18 min walk
  • AirportDelhi (DEL-Indira Gandhi Intl.)25 min drive

Choose dates to view prices

About this area

Gurugram

Located in Gurugram's Sushant Lok neighbourhood, The Westin Gurgaon, New Delhi is in the city centre and near the airport. Lado Sarai Golf Club and Siri Fort Sports Complex are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Lodhi Garden and Leisure Valley. Looking to enjoy an event or a game while in town? See what's happening at R.K. Khanna Tennis Complex or Jawaharlal Nehru Stadium. Spend some time exploring the area's activities, including golfing.
Popular Location

What's nearby

  • Gurgaon Central Mall - 14 min walk
  • Kingdom of Dreams - 16 min walk
  • Leisure Valley - 18 min walk
  • Sahara Mall - 4 min drive
  • DLF Phase II - 12 min drive

Getting around

  • IFFCO Chowk Station - 10 min walk
  • New Delhi Bijwasan Station - 13 min drive
  • Indira Gandhi International Airport (DEL) - 25 min drive

Restaurants

  • Where to eat
  • Seasonal Tastes – Al fresco dining buffet restaurant with a bar. Serves breakfast, brunch, lunch and dinner daily. Open 24 hours. Kids' menu available.
  • EEST – Pool-view fine-dining restaurant with a bar. Serves lunch and dinner daily. Kids' menu available.
  • Prego – Pool-view restaurant with a bar. Serves lunch and dinner daily. Kids' menu available.
  • Splash – Poolside café with a bar. Serves lunch and dinner daily. Kids' menu available.

About this property

The Westin Gurgaon, New Delhi

Luxury Gurugram hotel in Sushant Lok, near Kingdom of Dreams
6 restaurants, a full-service spa and an outdoor pool are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a nightclub, a health club and a bar/lounge. All 313 shared rooms feature WiFi and pillowtop beds. Guests can enjoy deep soaking bathtubs, and other standard amenities include iPod docking stations, 24-hour room service and wired Internet.
The Westin Gurgaon, New Delhi offers 313 forms of shared accommodation with iPod docking stations and DVD players. Each accommodation is individually furnished. Pillowtop beds feature Egyptian cotton sheets and down comforters. A pillow menu is available. 42-inch LCD televisions come with premium satellite channels and pay-per-view films. Fridges, coffee/tea makers and minibars are provided. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and designer toiletries.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include laptop-compatible safes and complimentary bottles of water. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool, a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The Heavenly Spa has 10 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with hot springs/mineral springs, a sauna, a spa tub and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (INR 1 per stay), Wired Internet (surcharge)
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free for up to 60 minutes per day

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • Limo/town car service

Food and drink

  • Full breakfast available for a fee daily 7 AM–11 AM: INR 1200 per person
  • 6 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Aerobics classes
  • Full-service spa
  • Nightclub
  • Outdoor pool
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • DVD player
  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Hindi

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (21528 square feet of space)
  • Meeting rooms

Outdoors

  • Pool sunloungers
  • Pool umbrellas

Spa

  • 10 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hot springs/mineral springs
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • Grab bar in bath
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Portable bath seat
  • Roll-in shower (select rooms)
  • Transfer shower
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Egyptian cotton sheets
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Deep-soaking bathtub
  • Designer toiletries
  • Hairdryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels

Entertainment

  • 42-inch LCD TV
  • DVD player
  • iPod dock
  • Films for purchase
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • In-room massage
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Shared accommodations
  • Slippers
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in time starts at 2 PM
Early check-in subject to availability
An early check-in fee will be charged
Late check-in fee
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for INR 1500.0 per stay.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: INR 1200 per person (approximately)
  • Fee for in-room wireless Internet: INR 1 per stay (rates may vary)
  • Fee for in-room wired Internet: INR 900 per stay (rates may vary)
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: INR 1500.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is not required for transport to and from this property
Free WiFi in public areas is limited to 60 minutes per day
Guests under 16 years old are not allowed in the spa

Property is also known as

Gurgaon New Delhi
New Delhi Gurgaon
New Delhi Westin
Westin Delhi
Westin Gurgaon Delhi
Westin Gurgaon New Delhi
Westin New Delhi
Westin New Delhi Gurgaon
Westin New Delhi Hotel
Westin New Delhi Hotel Gurgaon
Westin Gurgaon, New Delhi Hotel Gurgaon
Westin Gurgaon New Delhi Hotel
The Westin Gurgaon New Delhi
The Westin Gurgaon, New Delhi Hotel
The Westin Gurgaon, New Delhi Gurugram
The Westin Gurgaon, New Delhi Hotel Gurugram

Frequently asked questions

4.3
Excellent
Rating 5 - Excellent. 94 out of 166 reviews
5 - Excellent 57%
Rating 4 - Good. 52 out of 166 reviews
4 - Good 31%
Rating 3 - Okay. 9 out of 166 reviews
3 - Okay 5%
Rating 2 - Poor. 6 out of 166 reviews
2 - Poor 4%
Rating 1 - Terrible. 5 out of 166 reviews
1 - Terrible 3%

4.5/5

Cleanliness

4.4/5

Staff & service

4.4/5

Amenities

4.4/5

Property conditions & facilities

5/5 Excellent

Stayed 3 nights in Mar 2021

1/5 Terrible

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

3/5 Okay

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Westin has good infrastructure, but is not able to live upto experience of a 5 star property. it's all about basics, quality of human resources and their training which makes the difference. Not sure if due to pandemic that has taken a beating. It's simple things like during breakfast or dinner buffet you request a steward to give you something and he never comes back, maybe it's to do with allocation of tables they need to serve, hence they tend to ignore the rest. They or any 5 star needs to invest on quality of their front desk. You feel the indifference when you walk into the hotel. These are the first impressions that matter. During dinner buffet they had 15 of their security staff joining the buffet cue. Guest were taken aback. We believe in equality, but they need to manage this better.
Stayed 2 nights in Mar 2021

3/5 Okay

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
The room was spacious. However the linens and pillow covers were dirty with visible hair and we had to get it changed before settling in. We ordered food in the room and the napkins they gave were full of stink. Definitely not a 5 star experience as far as the hygiene is concerned.
Stayed 1 night in Mar 2021

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2021