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When we arrived we were allocated a room at the front (room 204?), it was quite noisy due to dogs barking. When we spoke to reception about it the following morning we were immediately moved room to a better room at the back (201) without any question or argument. The hotel is in a very narrow alleyway in Old Delhi, cars cannot get to the hotel but staff were very helpful carrying our bags to the taxi. Don't let the location put you off as it's a really interesting area wandering down the little...

The property has a top location and superb staff . The hotel rooms are very well appointed , and high class all the way . The club room lounge was absolutely outstanding and worth the cost . A special mention to the manager of the lounge , Amit sharma , and the staff for making me feel so welcome . A warm thank you !

Overall, I would say that Taj was the best hotel that I’ve ever stayed in. The atmosphere, the building and the service was simply impeccable. Most importantly, was the room service, led by Mr Nawab Singh, who was ever so accommodating, welcoming and simply a gentleman. Would love to visit again.

If you want a hotel that has all of the staff bowing and scraping before you ... they would probably blow your own nose given half a chance, then this the place for you. If you have more more money than sense and want to be obscenely pampered, then this is the place for you. If you want to spend a voyeuristic day looking at the opulence of the place and the at the over indulged guests, many of whom do not seem to have any idea how bizarre it all is, then this is the place for you. ...

Great experience.

I was in Delhi for wedding shopping purposes and this property is at very convenient location to shop from khan market, connaught place or old Delhi market. Staffs are very friendly, rooms are nice and they have amazing breakfast buffet.

Lovely location, staff were very helpful and rooms were of a very good quality.

There was a situation in my room on arrival. This was promptly dealt with. The management team were so apologetic & did everything to make amends. Their communication system within the team is a credit to Taj. They went the extra mile to ensure my stay was to Taj standards and it was. Remarkable service all round & quick mention to Kushi on the front desk. (#apple 27/05)

Older property but perfect. Clean comfortablw and 5* service

Convenient location easy access to airport, town. Very helpful staff, clean rooms and excellent restaurants.

This hotel offered a brilliant service from start to finish! I had amazing correspondence before my arrival with the manage Munna who helped organise a clothes delivery to the hotel for my arrival and made me feel welcome before I even got there! When checking in, I was greeted by all the staff in a very warm welcoming and friendly manner. The rooms were clean, spacious and well equipped and the restaurant downstairs had a lovely menu and tasted very nice. The hotel is planning to expand to...

Lovely property with ambience and its Chandani Chowk so it’s got the real feel for old Delhi

Very friendly staff, amazing service and one of the best hotels in India we have stayed at. First time to India with 2 little children and a baby and we had no problems at all. Thank you for making our stay memorable.

The room was clean and comfortable, the staff was friendly, and the location was perfect. Loved the amenities and would definitely stay here again!

We arrived at 5am as our flight was cancelled, the manager allowed us to keep the room until 4pm free of charge and also included a complimentary breakfast. Both really appreciated after our delayed journey. In all excellent customer service.

The Aloft hotel aerocity is a great hotel to stay. Very clean, safe, 5 minutes walk from worldmark . Staff are very hospitable. Restaurant is very spacious, great selection of food and the staff in restaurant are very hospitable. Housekeeping staff do a great job in keeping the rooms clean. Highly recommended hotel to stay when in Delhi. Only 20 minutes from the airport.

We stayed two nights in December before going home after two weeks in India. The hotel was elegant, spacious and clean. The best words to describe our experience are "easy" and "pleasant". Easy because the staff took care of anything we needed with a smile. Pleasant because the space was gracious and accomodating.

The Reception area is excellent. There are no facility to rome around or for children

V good