"The person at the reception was so hostile.
He totally refused to accept the booking made on Hotels.com.
He claimed only OYO bookings with 10 digits of confirmation will be accepted.
Hotels.com was not contactable on their customer service number.
OYO could not find my booking since it was booked through Hotels.com.
Overall, a messed up booking and a total sham.
Lost my booking amount and all trust on Hotels.com and OYO teams. "
"The person at the reception was so hostile.
He totally refused to accept the booking made on Hotels.com.
He claimed only OYO bookings with 10 digits of confirmation will be accepted.
Hotels.com was not contactable on their customer service number.
OYO could not find my booking since it was booked through Hotels.com.
Overall, a messed up booking and a total sham.
Lost my booking amount and all trust on Hotels.com and OYO teams. "
"I reached to property and i was denied a room, stating that they don’t have rooms, where is i paid in advance and confirmed the booking, property has incorrect number updated so you can never reach them to confirm anything, the guy at reception gave two rooms in front of me to other people who didn’t even had bookings, this is a terrible service "
"I reached to property and i was denied a room, stating that they don’t have rooms, where is i paid in advance and confirmed the booking, property has incorrect number updated so you can never reach them to confirm anything, the guy at reception gave two rooms in front of me to other people who didn’t even had bookings, this is a terrible service "
"We can't describe in words..It is the most inconvenient, annoying and the worst accommodation that I have ever experienced before...AC not working...internet not working..etc etc"
"We can't describe in words..It is the most inconvenient, annoying and the worst accommodation that I have ever experienced before...AC not working...internet not working..etc etc"
"We were turned away from the OYO hotel. We were told that they do not accept reservations from foreign guests. We showed them our booking information, passports, and visas but they said it was “against their rules”. This took about 2 hrs of discussion before we decided we were not going to be able to stay there. We had to make arrangements to stay at another hotel last night. I am still waiting to receive a full refund from Hotels.com."
"We were turned away from the OYO hotel. We were told that they do not accept reservations from foreign guests. We showed them our booking information, passports, and visas but they said it was “against their rules”. This took about 2 hrs of discussion before we decided we were not going to be able to stay there. We had to make arrangements to stay at another hotel last night. I am still waiting to receive a full refund from Hotels.com."
"Terrible. Elevators are shut off by 9pm and the stairwells are dark and dingy. No hot water. Breakfast is served without coffee or tea. I am not going back to this place again!"
"Terrible. Elevators are shut off by 9pm and the stairwells are dark and dingy. No hot water. Breakfast is served without coffee or tea. I am not going back to this place again!"
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
overall very nice well maintained hotel with very friendly staff. Breakfast and dinner buffets with very tasty and well presented dishes.
On the negative side, after I informed the staff that the minibar wasn't functioning, nothing has been done to replace it...
overall very nice well maintained hotel with very friendly staff. Breakfast and dinner buffets with very tasty and well presented dishes.
On the negative side, after I informed the staff that the minibar wasn't functioning, nothing has been done to replace it...
Stayed with my family over a weekend at Hyatt Regency. Excellent hotel with great facilities and most importantly courteous staff. We enjoyed our stay at this facility and definitely would come back in future and whole heartedly recommend this to my friends and colleagues
Stayed with my family over a weekend at Hyatt Regency. Excellent hotel with great facilities and most importantly courteous staff. We enjoyed our stay at this facility and definitely would come back in future and whole heartedly recommend this to my friends and colleagues
It was a 1 night stay, but a great experience. The hotel is in a good location next to a shopping center and many local restaurants around. We got a good deal in price. Has 5 star quality. Lunch was excellent. But breakfast was ok. Friendliness of staff, very professional. Would like to visit again.
It was a 1 night stay, but a great experience. The hotel is in a good location next to a shopping center and many local restaurants around. We got a good deal in price. Has 5 star quality. Lunch was excellent. But breakfast was ok. Friendliness of staff, very professional. Would like to visit again.
Kannan
Reviewed September 16, 2016Reviewed September 16, 2016
I liked the hotel quite some, the room was comfortable and the staff was very welcoming. I also liked the food from the breakfast and the convenience of the room service.
I liked the hotel quite some, the room was comfortable and the staff was very welcoming. I also liked the food from the breakfast and the convenience of the room service.
Victor
Reviewed November 6, 2025Reviewed November 6, 2025
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