Executive Room | Living room | Flat-screen TV, fireplace
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Reviews of Hotel SRR Grand

3 out of 5
Hotel SRR Grand
133 GST Road, Otteri, Vandalur (opp to Zoo), Chennai, Tamil Nadu

Reviews

6.0
Rating 10 - Excellent. 3 out of 7 reviews" "
Rating 8 - Good. 0 out of 7 reviews" "
Rating 6 - Okay. 1 out of 7 reviews" "
Rating 4 - Poor. 0 out of 7 reviews" "
Rating 2 - Terrible. 3 out of 7 reviews" "

6.0/10

Cleanliness

5.6/10

Staff & service

6.0/10

Amenities

7.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Ravi Prasanna

Travelled with family
Disliked: Staff & service
Average property, service not upto mark, we checked in by 9pm instead of 12 pm and inspite of many requests to extend checkout till 2pm instead of 11 am, there was no courtesy shown and we were flatly refused.
Stayed 1 night in Dec 2023

10/10 Excellent

K. Balamurugan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 1 night in Aug 2023

2/10 Terrible

Abdul

Travelled with family
Disliked: Cleanliness, staff & service
Front office staff was least bothered about customer over phone. Unfortunately when went specifically to patch up things, the same staff behaved in same manner. No issue we had pleasent stay in a hotel called revo royal which is just 2 kilometres away , a new property with less price. Good I didn't stay at SRR
Stayed 3 nights in Aug 2023

2/10 Terrible

Verified traveller

Stayed 3 nights in Jun 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is one of the horrible experience I have.
This is a cheaiting with me. Executive room booked by was not available in the hotel. Staff's behaviour was terrible and non cooperative. No contact no. Of hotel manager was available.. it is a nightmare for me and my son at midnight. One of the worst experience by booking through Expedia first time and surly last time.
Stayed 1 night in May 2018
Response from Arockia on 2 Jun 2018
Dear Mr.Anonymous. Greetings from Hotel SRR GRAND..!!!. Thank you for sparing your time. we feel sorry for the inconvenience caused during your visit to our Hotel. Now we have rectified all the concern issues. we assure you that your stay will be comfortable. Hotel SRR GRAND is eagerly waiting to welcome you. with best regards. G.Arockiaraj General Manager HP-9840669915 & 7397784899 Email:gm@hotelsrrgrand.com