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Welcomhotel by ITC Hotels, Kences Palm Beach, Mamallapuram

Photo gallery for Welcomhotel by ITC Hotels, Kences Palm Beach, Mamallapuram

Outdoor pool
Reception hall
Suite, 1 King Bed (Sea Suite) | Down duvets, minibar, in-room safe, desk
Coffee shop
Lobby

Overview of Welcomhotel by ITC Hotels, Kences Palm Beach, Mamallapuram

Welcomhotel by ITC Hotels, Kences Palm Beach, Mamallapuram

4.5 star property

8.4/10 Very good

Popular amenities

  • Free WiFi
  • Parking included
  • Pet-friendly
  • Air conditioning
  • Spa
  • Restaurant
Map
No 53, Devaneri Village, East Coast Rd, Mahabalipuram, Tamil Nadu, 603104

Explore the area

  • Popular LocationPancha Pandava Cave2 min drive
  • Popular LocationTiger Cave6 min drive
  • Popular LocationMamallapuram Beach23 min drive

Room options

About this area

Mahabalipuram

Located on the beach, Welcomhotel by ITC Hotels, Kences Palm Beach, Mamallapuram is in Mahabalipuram Beach, a neighbourhood in Mahabalipuram. Mamallapuram Beach and Tiger Cave reflect the area's natural beauty and area attractions include Pancha Pandava Cave and Mumu Surf Shop. Travelling with kids? Consider Mahishasuramardini Cave and Madras Crocodile Bank Trust.
Visit our Mahabalipuram travel guideOpens in a new window
Map

What's nearby

  • Pancha Pandava Cave - 2 min drive
  • Sri Sthala Sayanaperumal Temple - 2 min drive
  • Tiger Cave - 6 min drive
  • Trimurti Cave Temple - 15 min drive
  • Mamallapuram Beach - 23 min drive

Getting around

  • Chennai Otthivakkam Station - 28 min drive
  • Chennai International Airport (MAA) - 151 min drive

Restaurants

  • Waters Edge Cafe - 4 min drive
  • The Wharf - 4 min drive
  • Cafe Coffee Day - 6 min drive
  • A2B Restaurant - Mahabalipuram - 6 min drive
  • Motel Mamalla - 17 min walk

About this property

Welcomhotel by ITC Hotels, Kences Palm Beach, Mamallapuram

4.5-star luxury hotel located in Mahabalipuram Beach
A return airport shuttle, a terrace and a cafe are just a few of the amenities provided at Welcomhotel by ITC Hotels, Kences Palm Beach, Mamallapuram. With amenities such as a beachfront location and beach volleyball, this hotel is the perfect place to soak up the sun. For some rest and relaxation, visit the steam room, and indulge in a manicure/pedicure, a body treatment or a facial. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and a playground.
Other perks include:
  • Free self-parking and valet parking
  • Buffet breakfast (surcharge), a front desk safe and a 24-hour front desk
  • Barbecues, tour/ticket information and ATM/banking services
  • Guest reviews speak well of the breakfast, helpful staff and location
Room features
All 94 rooms have comforts, such as 24-hour room service and laptop-friendly workspaces, in addition to perks, such as air conditioning and dressing gowns.
Other amenities include:
  • Bathrooms with rainfall showers and free toiletries
  • Flat-screen TVs with premium channels
  • Wardrobes/cupboards, childcare services and coffee/tea makers

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available
  • Return airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily: INR 902.70 for adults and INR 451.35 for children
  • 1 bar
  • 1 restaurant and 1 coffee shop/cafe
  • 24-hour room service

Things to do

  • 24-hour fitness centre
  • Beach volleyball
  • Playground
  • Spa services
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • In-room childcare (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Free newspapers in reception
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business centre
  • Conference space (17000 square feet)
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Beachfront location
  • Garden
  • Picnic area
  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (selected rooms)
  • Assistive listening devices available
  • Braille signage
  • Hand-held shower head
  • Handrails in stairwells
  • In-room accessibility (selected rooms)
  • Roll-in shower
  • Step-free path to entrance
  • This property does not have any lifts
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Toothbrush and toothpaste
  • Towels

Entertainment

  • Flat-screen TV
  • Premium channels
  • TV channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Free newspapers
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers

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Guest rating 4+
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Free WiFi
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4 star
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Air conditioned
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Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Early check-in fee: INR 6000
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of INR 2065, per pet, per night, plus a deposit of INR 2065 per night
Welcoming dogs only

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per adult: INR 5898
  • New Year's Eve (31 December) Gala Dinner per child: INR 3538 (from 7 to 11 years old)

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately INR 902.70 for adults and from INR 451.35 for children
  • Pet deposit: INR 2065 per night
  • Pet fee: INR 2065 per pet, per night
  • Early check-in fee: INR 6000 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

This property does not have any lifts
Only registered guests are allowed in the guestrooms

Property is also known as

WelcomHotel Kences Palm Beach Hotel Mahabalipuram
WelcomHotel Kences Palm Beach Hotel
WelcomHotel Kences Palm Beach Mahabalipuram
WelcomHotel Kences Palm Beach Member ITCHotel Group Hotel
WelcomHotel Kences Palm Beach Member ITCHotel Group
WelcomHotel Kences Palm Beach Member ITCHotel Group Hotel
WelcomHotel Kences Palm Beach Member ITCHotel Group
WelcomHotel Kences Palm Beach Member ITCHotel Group
WelcomHotel Kences Palm Beach
Welcomhotel by ITC Hotels, Kences Palm Beach, Mamallapuram Hotel
Hotel WelcomHotel Kences Palm Beach -Member ITCHotel Group

Frequently asked questions

Is Welcomhotel by ITC Hotels, Kences Palm Beach, Mamallapuram pet-friendly?

Yes, dogs are allowed at this property. There's a deposit of INR 2065 per night and a fee of INR 2065 per pet, per night.

How much does it cost to stay at ?

As of 24 Mar 2023, prices found for a 1-night stay for 2 adults at on 26 Mar 2023 start from ₹14,500.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Welcomhotel by ITC Hotels, Kences Palm Beach, Mamallapuram?

Self-parking and valet parking are free at this property.

What time is check-in at Welcomhotel by ITC Hotels, Kences Palm Beach, Mamallapuram?

Check-in is from 3:00 PM - anytime. Early check-in is available for a fee of INR 6000 (subject to availability).

What time is check-out at Welcomhotel by ITC Hotels, Kences Palm Beach, Mamallapuram?

Checkout is at noon.

Does Welcomhotel by ITC Hotels, Kences Palm Beach, Mamallapuram provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Welcomhotel by ITC Hotels, Kences Palm Beach, Mamallapuram located?

Nestled on the beach, this Mahabalipuram Beach hotel is within 2 mi (3 km) of Tiger Cave, Sri Sthala Sayanaperumal Temple and Pancha Pandava Cave. Mamallapuram Beach and Kotikal Mandapam are also within 3 miles (5 km).

Welcomhotel by ITC Hotels, Kences Palm Beach, Mamallapuram Reviews

Welcomhotel by ITC Hotels, Kences Palm Beach, Mamallapuram Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 20 out of 36 reviews" "
" "10 - Excellent 56%
Rating 8 - Good. 9 out of 36 reviews" "
" "8 - Good 25%
Rating 6 - Okay. 4 out of 36 reviews" "
" "6 - Okay 11%
Rating 4 - Poor. 1 out of 36 reviews" "
" "4 - Poor 3%
Rating 2 - Terrible. 2 out of 36 reviews" "
" "2 - Terrible 6%

8.4/10

Cleanliness

8.5/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Pamela

Travelled with family
Liked: Staff & service
We liked the size of the property. It was a shame that work was happening. The pool area needed TLC.
Stayed 2 nights in Feb 2023

10/10 Excellent

Jai

Stayed 1 night in Sep 2022

4/10 Poor

Ashok Raja

Travelled with family and small children
Disliked: Property conditions & facilities
To be honest, I’m still surprised how this is classed as 5 star property. Probably before 10 or 15 years and definitely the rooms and property doesn’t give that 5 star look. AC wasn’t working in Reception, AC wasn’t fully functional in room, no ventilation, no South Indian food, majority of Hindi speaking staff. Pool has no equipments or any kids toys to play with, delayed room service, delayed check out procedures, food is not worth the money we paid for. It was totally a disappointing stay out there. Nothing to like there, sorry
Stayed 2 nights in Aug 2022

10/10 Excellent

Sandeep

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Not worth the rates they are charging
The service and stay is not worth the rates they are charging. The resort called 1 day before asking to delay the check-in to after 4 pm since there was a marriage function that was getting extended. This was not expected as we had informed to check-in by 2 pm since were were driving down. It took more than three calls/follow-ups to get extra bed setup.
Stayed 1 night in Feb 2022

2/10 Terrible

Suresh

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

10/10 Excellent

Manjit

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best of beach, pool, room and sun.
Amazing property. Well kept rooms and an efficient team responding to your needs. Located in a quiet peaceful neighborhood with a long stretch of beach available for long barefoot walks. Ideal getaway from city life.
The best sunrise I have seen.
An expansive welcome to the hotel.
Stayed 3 nights in Mar 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice resort with excellent staff and excellent facilities..suggested destination for 2-3 days holiday trip to relax.
Stayed 2 nights in Feb 2021

10/10 Excellent

Jijish KV

Stayed 1 night in Aug 2019

8/10 Good

AbeMatt, Bangalore

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
My family and I loved the service and hospitality. The food was above average given that the head chef was away when we visited (non-peak season). We received a complimentary upgrade (only after we were first offered the chance to pay for our upgrade and subsequently we received it free anyway). There were way too many flies even in the indoor restaurants. Overall, we'd still give this visit a 6/10. We had a great time, but probably not worth the price tag and up to what we'd expect of an ITC member hotel. The staff however were exceptional and ofcourse deserve special mention.
Stayed 3 nights in Jul 2019