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Staffs are very helpful and polite.. the main thing which I want to convey that I went there for 2 days stay along with my husband and my infant kid(5month) , my son is having fever and cough n cold ...they are very kind enough to allow my parents for room visit.. thank you again. Many many thanks

I've stayed here many times, always enjoy my stay as staff are very friendly and great service offered all the time. Looking forward to staying there again during my next visit!

Fantastic hotel! The service was outstanding especially the housekeeping service. Was great to have a lovely clean pool to swim in. Location is handy for all major sights. Walking distance to new market and Eden gardens.

The property was situated in a convenient area to all the shops etc, the rooms are modern for a building of that age and well maintained. The property itself is a gem and is being maintained to keep its heritage.

The staff were great. Helpful , patient , accommodating. This hotel is comfortable (not flashy) both restaurants served tasty food. . A great place to stay in Kolkata

Great. Will recommend again.

Good property with excellent service

One of the best 5 Star Hotels we have stayed in. Attentive and courteous staff, great facilities and an excellent choice of food, especially at breakfast. Lots of personal touches that left us feeling valued and delighted. Thank you and keep up the great work !!

We enjoyed our stay at this hotel. The staff and the service they provided was excellent. Our room house keeper was so helpful and kept our room spotless. Sometimes when we came to our room at night we found swans or snakes made out of towels - A lovely surprise.

Amzing stay

This is a very good local hotel - not a big international chain. That is reflected in the cost and the room is excellent value for money. It has a safe, fridge and additional freebies like biscuits. Food and drink are very reasonable and the breakfast is good.

Stayed there for couple of nights..good location, easy taxi, awesome room comfort. Breakfast is reasonable but can be better. Worth every rupee spent.

My birthday happened to fall during the time I was staying at the Swissotel Kolkata. I hadn't mentioned this to anyone at the hotel. However, the staff were so attentive in every way that they must have taken note of my birthday on my passport when we checked in and had a cake delivered to my room. It was very thoughtful and unexpected and serves as just one example of how closely the staff pays attention to detail. The hotel is also very conveniently located next to a 4 story outdoor...

The stay was good

The property was excellent in terms of cleanliness, service, accessibility to various places in the city. In addition the buffet breakfast and lunch spreads were huge and delicious. It being the Durga Pooja festival period all the possible delicacies were available.

Great hotel. Shower was a blocked and flooded a little but apart from that - perfect.