Search Hotels Near Carol Downtown Mall, Punta Cana

"Amazing hotel and resort "

"Property is huge, beautiful, and clean. The pool is also huge. People are friendly and attentive. The food was decent, I enjoyed the buffet the most, good options. Sports bar open 24 hours is a plus for those late night munchies. There’s a lot of walking depending where your room is. There’s Trolly service for your convenience. Overall I enjoyed my stay and would go back and stay there again. "

"Rooms were very clean and Ac was nice after a long day in the sun the mini bar was filled daily and the concordance of room service was perfect. 10/10 would absolutely return to this resort. Oh and the spa gave a very nice massage, the food was good and had a great selection! "

"Property is great. We only didn’t like how much time they take to check in and to also try to sell you timeshares hours wasted…"

"Rooms are very clean, staff are friendly well maintained properly, pools are nice. Spa and massage are very good too"

"We recently stayed and Bakour Punta Cana suites and had a fabulous experience. The service was excellent. Our personal butler, Jorge, checked in everyday making sure we had everything we needed. Ingris, Fransico, and Derek were our servers for several meals and all were excellent. Ingris especially made us feel welcome and special every evening. They have Italian, Asian, and Dominican dinner themes, that they rotate through each evening. The Italian was our favourite night with the burrata salad and beef risotto main being my favourites on the Italian nights. At the beach bar, Alcedize was awesome!! He makes the best espresso martinis. We had the deluxe suite with a beautiful terrace, jacuzzi, loungers and outdoor dining. The room was extremely clean when we arrived and cleaned thoroughly daily. Other staff that were wonderful were Coffee, Lebron, Henry, Joan, Jazmin, and Julio. 10/10 the staff made this whole trip a fabulous experience. One negative: Expedia! We booked all inclusive through Expedia but when we got to the resort the front desk said our booking was not all inclusive. We had to pay extra to get the all inclusive at the resort. We ran into another couple who booked separately through Expedia and had the exact same issue. Expedia did nothing to help us (or the other couple) with this so I will not be using Expedia to book hotels again. This was an issue with Expedia - not the resort. "

"The service was outstanding. Rooms were exceptionally clean. Staff were courteous. Overall it was amazing. "

"Rooms are new and large size"

"Muy limpia y hermosa. excelente!!"