ibis Cancun Centro

3.0 star property
Eco-certified hotel with 24-hour front desk and restaurant

Choose dates to view prices

Photo gallery for ibis Cancun Centro

Lunch and dinner served, Regional cuisine
Exterior
Business centre
Exterior
Double Room, 2 Single Beds | Desk, blackout curtains, soundproofing, free WiFi
Experience the vibrant energy of Downtown Cancun at ibis Cancun Centro, where a shopping mall on site, dry cleaning services, and a bar await. Connect to in-room WiFi and enjoy lunch or dinner at the on-site restaurant while appreciating the helpful staff and proximity to Plaza Las Americas.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Pet-friendly
  • Housekeeping
The current price is ₹3,687
₹4,844 total
includes taxes & fees
24 Oct - 25 Oct

Room options

Available filters for rooms
Showing 3 of 3 rooms

Double Room, 1 Double Bed

7.8 out of 10
Good
(113 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Plasma TV
Blackout curtains
Eco-friendly toiletries
Private bathroom
Hairdryer
  • 431 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

Double Room, 1 Double Bed, Lagoon View

8.0 out of 10
Very good
(16 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Plasma TV
Blackout curtains
Eco-friendly toiletries
Private bathroom
Hairdryer
  • Lagoon view
  • Sleeps 2
  • 1 Double Bed

Double Room, 2 Single Beds

7.2 out of 10
Good
(36 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Plasma TV
Blackout curtains
Eco-friendly toiletries
Private bathroom
Hairdryer
  • Lagoon view
  • Sleeps 3
  • 2 Single Beds

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About the area

Downtown Cancun, a neighbourhood in Cancun with great shopping, is home to ibis Cancun Centro. Ultramar Ferry Puerto Juárez and Moon Palace Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Playa Tortugas and Langosta Beach. West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Xoximilco are not to be missed.
Map
Av Tulum Y Nichupte, Supermanzana 11 M2 L3, Cancun, QROO, 77504

What's nearby

  • Plaza Las Americas - 3 min walk - 0.3 km
  • Dubai Palace Casino - 3 min walk - 0.3 km
  • Plaza 28 - 2 min drive - 2.1 km
  • Puerto Cancun Marina Town Center - 5 min drive - 3.9 km
  • Playa Tortugas - 10 min drive - 7.4 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 15 min drive

Restaurants

  • ‪Starbucks - ‬8 min walk
  • ‪Flor De Lis - ‬4 min walk
  • ‪La Troje - ‬5 min walk
  • ‪McDonald's - ‬7 min walk
  • ‪Royal Yak - ‬3 min walk

About this property

ibis Cancun Centro

Eco-certified hotel near Plaza Las Americas
A shopping centre on-site, dry cleaning/laundry services and a bar are just a few of the amenities provided at ibis Cancun Centro. The on-site restaurant offers lunch and dinner. In addition to a business centre, guests can connect to free in-room WiFi.
Other perks include:
  • Buffet breakfast (surcharge), valet parking (surcharge) and a 24-hour front desk
  • A TV in reception, luggage storage and a front desk safe
  • Tour/ticket information, smoke-free property and a lift
  • Guest reviews give top marks for the helpful staff and proximity to shopping
Room features
All 190 rooms offer comforts such as air conditioning, in addition to thoughtful touches such as free WiFi and sound-insulated walls.
More amenities include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • 22-inch plasma TVs with satellite channels
  • Daily housekeeping, desks and phones

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (MXN 120 per stay)
  • Covered valet parking on site (MXN 120 per stay)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MXN 279 for adults and MXN 140 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Renez-vous

Things to do

  • Shopping centre
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Lift (180 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (60 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 22-inch plasma TV with satellite channels

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of MXN 350, per pet, per night, plus a deposit of MXN 1000 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
13 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately MXN 279 for adults and from MXN 140 for children
  • Covered self-parking fee: MXN 120 per stay
  • Valet parking fee: MXN 120 per stay
  • Pet deposit: MXN 1000 per stay
  • Pet fee: MXN 350 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and a security system

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cancun Centro
Centro Cancun
Ibis Cancun Centro
Ibis Centro Hotel Cancun
ibis Cancun Centro Hotel
Ibis Cancun Centro Hotel Cancun
ibis Cancun Centro Hotel
ibis Cancun Centro Cancun
ibis Cancun Centro Hotel Cancun

Frequently asked questions

Is ibis Cancun Centro pet-friendly?

Yes, cats and dogs are allowed at this property. There's a deposit of MXN 1000 per stay and a fee of MXN 350 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at ibis Cancun Centro?

As of 6 Oct 2025, prices found for a 1-night stay for 2 adults at ibis Cancun Centro on 24 Oct 2025 start from ₹3,687.09, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at ibis Cancun Centro?

Self-parking is available for MXN 120 per stay. Valet parking is available for MXN 120 per stay.

What time is check-in at ibis Cancun Centro?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at ibis Cancun Centro?

Checkout is at noon.

Where is ibis Cancun Centro located?

Located in Downtown Cancun, this eco-certified hotel is within a 10-minute walk of Royal Yak Casino and Sports Book and Plaza Las Americas. Amerimed Hospital and Dubai Palace Casino are also within 10 minutes.

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ibis Cancun Centro Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 645 out of 1287 reviews
Rating 8 - Good. 340 out of 1287 reviews
Rating 6 - Okay. 140 out of 1287 reviews
Rating 4 - Poor. 76 out of 1287 reviews
Rating 2 - Terrible. 86 out of 1287 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

ignacio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
buena ubicación y accesibilidad en general
Stayed 1 night in Sep 2025

10/10 Excellent

Eleazar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen desayuno, buen hotel
Stayed 1 night in Aug 2025

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación, de fácil acceso de llegada.
Stayed 1 night in Aug 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I went for work overall it was a wonderful stay a little noisy but is tolerable
Stayed 3 nights in Sep 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Bueno bonito y barato
Stayed 1 night in Sep 2025

8/10 Good

JORGE

Liked: Cleanliness, staff & service
Very near to the largest Mall in Cancun, and great staff! With PARKING!
Stayed 4 nights in Sep 2025

10/10 Excellent

ROGELIO

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 3 nights in Sep 2025

10/10 Excellent

miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buena opción

Buen hotel para viajes de negocios
Stayed 1 night in Jun 2025

10/10 Excellent

Guido

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien, muchas gracias.
Stayed 2 nights in Aug 2025

10/10 Excellent

Yadira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean building
Stayed 2 nights in Sep 2025

10/10 Excellent

Erika Rodriguez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena propiedad buena ubicación y todo a la mano
Stayed 6 nights in Jun 2025

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Todo bien con la estancia.
Stayed 1 night in Jul 2025

10/10 Excellent

Eunice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bia localização.

Hotel muito bom, bem localizado se não quiser ficar na área da praia.
Stayed 1 night in Jul 2025

10/10 Excellent

Paola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien
Stayed 2 nights in Sep 2025

6/10 Okay

Matthew W.

Disliked: Amenities
Good location for one night.
Stayed 1 night in Jun 2025

10/10 Excellent

Tomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good service, personnel very helpful
Stayed 1 night in Aug 2025

10/10 Excellent

carlos m

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel great location all of the above everything is awesome in this place loved it will definitely stay here again
Stayed 4 nights in Mar 2025

10/10 Excellent

MARIA DE LOURDES

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bien
Stayed 1 night in Aug 2025

6/10 Okay

Maria del carmen

Liked: Staff & service
Son viejas las instalaciones de television , sinntoallas en el baño
Stayed 1 night in Sep 2025

8/10 Good

diego raul

Liked: Cleanliness, staff & service, amenities
Muy bien ubicado; sin embargo, no sirvió el aire acondicionado por todo un día
Stayed 2 nights in Sep 2025

8/10 Good

Geralidne

Liked: Cleanliness, staff & service, amenities
Esta bien ubicado el hotel
Stayed 2 nights in May 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
PERSONAL MUY AMABLE PUEDEN MEJORAR LA SEÑAL DE TV
Stayed 1 night in Aug 2025

10/10 Excellent

Eric

Liked: Cleanliness, amenities, property conditions & facilities
Todo excelente gracias
Stayed 2 nights in Jun 2025

10/10 Excellent

Javier Manuel

Liked: Cleanliness, amenities, property conditions & facilities
Buena ubicación… tiene un Walmart exprés en el mismo edificio, buenos espacios, buen desayuno.
Stayed 2 nights in Apr 2025

10/10 Excellent

JONATHAN

Liked: Cleanliness, amenities
Muy conveniente por la ubicación y el precio.
Stayed 1 night in Jun 2025