Hyatt Zilara Cancun - Adults Only - All Inclusive

4.5 star property
Adults-only beachfront aparthotel

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Hyatt Zilara Cancun - Adults Only - All Inclusive

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Aerial view
Premium bedding, pillow-top beds, free minibar, in-room safe
Presidential Suite | Living room | LED TV, table football
6 restaurants, breakfast, lunch, dinner served; Mexican cuisine
Presidential Suite | Bathroom | Separate bathtub and shower, jetted bathtub, rainfall showerhead

Overview of Hyatt Zilara Cancun - Adults Only - All Inclusive



Popular amenities

  • All-inclusive
  • Restaurant
  • Bar
  • Room service
  • Pool
  • Hot tub
Blvd Kukulcan Km 11.5 HZ, Cancun, QROO, 77500

Explore the area

  • Popular LocationLa Isla Shopping Mall15 min walk
  • Popular LocationCancun Interactive Aquarium17 min walk
  • Popular LocationChac Mool Beach18 min walk
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)24 min drive

Room options

Ocean View Junior Suite Double

  • 61 sq m
  • Studio
  • Ocean view
  • Sleeps 4

Ocean View Swim Up Suite King

  • 79 sq m
  • Studio
  • Ocean view
  • Sleeps 2

Junior Suite Double

  • 61 sq m
  • Studio
  • Partial ocean view
  • Sleeps 4

Junior Suite King

  • 61 sq m
  • Studio
  • Partial ocean view
  • Sleeps 2

Ocean View Junior Suite King

  • 61 sq m
  • Studio
  • Ocean view
  • Sleeps 2

Ocean Front Junior Suite Double

  • 61 sq m
  • Studio
  • Ocean view
  • Sleeps 4

Ocean Front Junior Suite King

  • 61 sq m
  • Studio
  • Ocean view
  • Sleeps 2

Ocean Front Luxury Suite King

  • 71 sq m
  • Studio
  • Ocean view
  • Sleeps 2

Presidential Suite

  • 124 sq m
  • Ocean view
  • Sleeps 2

About this area


Hyatt Zilara Cancun - Adults Only - All Inclusive is located in Zona Hotelera, a neighbourhood in Cancun, and is in the entertainment district and on the beach. La Isla Shopping Mall and Forum By The Sea Mall are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Tortuga Beach and Delfines Beach. Iberostar Cancun Golf Course and Puerto Cancun Marina Town Center are two other places to visit that come recommended. Spend some time exploring the area's activities, including golfing.

What's nearby

  • La Isla Shopping Mall - 15 min walk
  • Cancun Interactive Aquarium - 17 min walk
  • Chac Mool Beach - 18 min walk
  • Kukulcan Plaza Shopping Mall - 4 min drive
  • Marlin Beach - 9 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 21 min drive


  • Lorenzillo's - 5 min walk
  • Bubba Gump Shrimp Co. - 2 min walk
  • Cambalache - 16 min walk
  • Maria's restaurant - 3 min walk
  • Blancintl - 12 min walk

About this property

Hyatt Zilara Cancun - Adults Only - All Inclusive

Adults-only beachfront aparthotel
Catch some rays at the beach or spend the day relaxing at Hyatt Zilara Cancun - Adults Only - All Inclusive's full-service spa. Then enjoy a meal at one of the aparthotel's 6 restaurants. Each apartment boasts a jetted tub and offers free minibar items and a furnished balcony. Comforts include a pillowtop bed and premium bedding. Other touches available are 24-hour room service and an LED TV.
Hyatt Zilara Cancun - Adults Only - All Inclusive offers 307 accommodations with free minibar items and laptop-compatible safes. Rooms open to furnished balconies or patios. Pillowtop beds feature premium bedding. A pillow menu is available. LED televisions come with cable channels.

Bathrooms include a separate bath and shower with a jetted bath and a rainfall showerhead. Bathrooms are also outfitted with designer toiletries, complimentary toiletries and hairdryers. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

2 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 11 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

All-inclusive details

This aparthotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorised water sports, land activities and use of recreational facilities and equipment are included.

Water activities


Land activities

Fitness facilities




On-site entertainment and activities
On-site live performances
Theme parties

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.


English, Japanese, Korean, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global)

Social distancing

Protective shields in place at main contact areas
Property is kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

Property amenities


  • On the beach
  • Beach cabanas (surcharge)
  • Beach towels
  • Beach massages
  • Beach sunloungers
  • Beach umbrellas


  • 2 outdoor pools
  • Sunloungers
  • Umbrellas
  • Hot tub
  • Sauna
  • Steam room
  • Massages
  • 11 treatment rooms
  • Hydrotherapy
  • Facials
  • Aromatherapy
  • Reflexology
  • Manicures and pedicures
  • Body treatments
  • Prenatal massages
  • Couples treatment room(s)
  • Sports massages
  • Detox wraps
  • Body scrubs


  • Free WiFi

Parking and transport

  • Free self-parking on site
  • Free valet parking on site
  • Limo/town car service
  • On-site car hire

Restaurants on site

  • La Adelita Cantina
  • Asiana
  • Maria Marie
  • Punta Vista
  • Spice

Food and drink

  • Coffee/tea maker


  • 6 restaurants and 1 coffee shop/cafe
  • 5 bars/lounges, 1 beach bar, 1 swim-up bar and 1 poolside bar
  • Stocked minibar (free)
  • Snack bar/deli
  • Coffee/tea in a common area
  • 24-hour room service


  • Premium bedding
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Bed sheets provided
  • Pillow menu


  • Separate bath and shower
  • Rainfall shower head
  • Jetted bath
  • Eco-friendly toiletries
  • Free toiletries
  • Hairdryer
  • Towels provided


  • LED TV with cable service
  • Evening entertainment
  • Concerts/live shows
  • Pool or billiards table
  • Table football
  • Karaoke
  • TV in a common area

Outdoor areas

  • Furnished balcony/patio
  • Terrace
  • Garden
  • Picnic area


  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 24-hour business centre
  • 7 meeting rooms
  • Desk
  • Conference centre (6781 square feet of space)

Climate control

  • Air conditioning
  • Ceiling fan


  • No pets allowed


  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (selected rooms)
  • Lift
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible (with limits)
  • Wheelchair-accessible registration desk
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Multilingual staff
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Blackout curtains
  • Safe at front desk
  • Laptop-compatible safe

Location highlights

  • In the shopping district
  • In the entertainment district

Things to do

  • Health club
  • Beach yoga on site
  • Pilates classes on site
  • Yoga classes on site
  • Racquetball/squash on site
  • Golf nearby

Safety features

  • Carbon monoxide detector
  • Fire extinguisher
  • First aid kit
  • Security system
  • Smoke detector


  • 307 rooms
  • 8 floors
  • 1 building
  • Built in 2007
  • At least 10% of profits reinvested in community and sustainability

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