Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Valet and doorman greeted us with a smile and remembered our name each time we left and returned! Wait staff in the dining rooms were so friendly and very attentive. Beautifully decorated for Christmas!
Valet and doorman greeted us with a smile and remembered our name each time we left and returned! Wait staff in the dining rooms were so friendly and very attentive. Beautifully decorated for Christmas!
Sassy
Reviewed December 20, 2016Reviewed December 20, 2016
I wasn't sure about booking this hotel, as I'd never heard of it. However it was amazing. It is small but that actually adds to the experience. We usually prefer larger hotels but this was truly 5*. It really feels like a special place.
The staff all get the balance of attentive & friendly right. If we needed anything they seemed to arrive at just the right time. But they were never hanging around us.
We stayed in the conservatory suite, well worth pushing the boat out for this, as the...
I wasn't sure about booking this hotel, as I'd never heard of it. However it was amazing. It is small but that actually adds to the experience. We usually prefer larger hotels but this was truly 5*. It really feels like a special place.
The staff all get the balance of attentive & friendly right. If we needed anything they seemed to arrive at just the right time. But they were never hanging around us.
We stayed in the conservatory suite, well worth pushing the boat out for this, as the...
Absolutely loved this hotel ❤️ from the moment we arrived until we left, the staff and service are exceptional as is the hotel and facilities. Couldn’t fault anything at all. The best hotel we’ve stayed in in London and I’ve tried many of the 5 star hotels here! The breakfast was epic! Honestly first class all round! We were given alcoholic welcome drinks on arrival
In the beautiful new bar and showed around personally by the lovely Katerina. Will definitely be staying here again when we...
Absolutely loved this hotel ❤️ from the moment we arrived until we left, the staff and service are exceptional as is the hotel and facilities. Couldn’t fault anything at all. The best hotel we’ve stayed in in London and I’ve tried many of the 5 star hotels here! The breakfast was epic! Honestly first class all round! We were given alcoholic welcome drinks on arrival
In the beautiful new bar and showed around personally by the lovely Katerina. Will definitely be staying here again when we...
Fantastic for a business trip - great location and great facilities - also a work space area next to the reception which saved me trudging through the rain to an office.
Big clean room and great food and drink options
Fantastic for a business trip - great location and great facilities - also a work space area next to the reception which saved me trudging through the rain to an office.
Big clean room and great food and drink options
Adam
Reviewed October 30, 2026Reviewed October 30, 2026
Lovely clean hotel. Friendly and welcoming staff. Perfect location for transport. Lots of shops and restaurants within walking distance. I wish the room was a little bit bigger and the shower was a power shower, having said that loved having a kitchenette. Will definitely be staying again.
Lovely clean hotel. Friendly and welcoming staff. Perfect location for transport. Lots of shops and restaurants within walking distance. I wish the room was a little bit bigger and the shower was a power shower, having said that loved having a kitchenette. Will definitely be staying again.
Anne-Marie
Reviewed February 22, 2024Reviewed February 22, 2024
We stayed in 'the level' which is their executive bit. Much nicer than the standard rooms which I've stayed in before and were terrible.
Good customer service
Great concierge
Beautiful illy coffee
Close to Euston st, st Pancras and the tube is literally across the road.
It's a Spanish hotel though so none of the staff are native English speakers. I did find myself having to explain myself and repeat things a lot because of the language barrier. Eg, not knowing the different between olive oil and...
We stayed in 'the level' which is their executive bit. Much nicer than the standard rooms which I've stayed in before and were terrible.
Good customer service
Great concierge
Beautiful illy coffee
Close to Euston st, st Pancras and the tube is literally across the road.
It's a Spanish hotel though so none of the staff are native English speakers. I did find myself having to explain myself and repeat things a lot because of the language barrier. Eg, not knowing the different between olive oil and...
A little gem right on Camden lock.. well done Holiday Inn express from our arrival to us checking out an leaving the staff could not have been more helpful, friendly or attentive to our needs.sretting thru the the front glass doors into a fresh smelling bright and airy reception .. with a coffee/snack bar and complimentary water st ation. The rooms were great size with 2 very comfortable king size beds . Powerful shower over bath with nice bath /shower get
and hair products wonderful biight...
A little gem right on Camden lock.. well done Holiday Inn express from our arrival to us checking out an leaving the staff could not have been more helpful, friendly or attentive to our needs.sretting thru the the front glass doors into a fresh smelling bright and airy reception .. with a coffee/snack bar and complimentary water st ation. The rooms were great size with 2 very comfortable king size beds . Powerful shower over bath with nice bath /shower get
and hair products wonderful biight...
Welcomed by reception team, room clean, comfortable and cosy. Great shower with l’occtane toiletries. Coffee machine, hairdryer, iron etc all in room. Parking available on site at extra cost but no spaces so we had to park on nearby road . Great stay overall
Welcomed by reception team, room clean, comfortable and cosy. Great shower with l’occtane toiletries. Coffee machine, hairdryer, iron etc all in room. Parking available on site at extra cost but no spaces so we had to park on nearby road . Great stay overall
Anonymous traveller
Reviewed February 10, 2024Reviewed February 10, 2024
An excellent boutique hotel in a central location, excellent value for money. Rooms compact however have every amenity you would need. Another great hotel in the YTL chain (better known for Malaysian hotels and hospitality) so glad we can now experience this brand in UK. Would definitely stay again when looking for a Central London hotel.
An excellent boutique hotel in a central location, excellent value for money. Rooms compact however have every amenity you would need. Another great hotel in the YTL chain (better known for Malaysian hotels and hospitality) so glad we can now experience this brand in UK. Would definitely stay again when looking for a Central London hotel.
Anonymous traveller
Reviewed November 4, 2019Reviewed November 4, 2019
Lovely hotel staff lovely. Wasn’t impressed that there was a 12 percent service charge added to two glasses of already expensive wine that I went to the bar and bought myself. Service charge should only be allowed when you have table service whether it is discretionary or not
Lovely hotel staff lovely. Wasn’t impressed that there was a 12 percent service charge added to two glasses of already expensive wine that I went to the bar and bought myself. Service charge should only be allowed when you have table service whether it is discretionary or not
faye
Reviewed December 11, 2024Reviewed December 11, 2024