Burslem Hotels from ₹3,988

"Excellent stay. Lovely rooms, beautiful spa. Could make feel even more luxurious if small extras added e.g. welcome drink."

"Whilst this once nust have been a high prestige hotel to stay at, it's decay is obvious. The wind howls through the corridors and rooms permanently as the floors are uneven and the windows are wonky, creating a permanent draft. I specifically chose this place because it stated it had a gym, but upon arrival I learned that more than 60% of it was closed because of water damage, with buckets on the floor all over, an evil stink of humidity as water was dripping from the ceiling. Ridiculous they still informed me they also charge 6£ for a day pass, despite only some weights and a bike and pool/titsy tiny sauna were accessible. Why did they not inform me? I would've cancelled my booking and stay at the Leewood, which is fab and has a functioning clean gym. I'm really annoyed and tempted to ask money back. There's no room service during the stay unless one explicitly asks for it. Flaky wifi also, making it a fail for my business trip. Total disappointment! I'll discourage anyone from staying there. "

"Lovely stay given a modern room overlooking the park, it was spotlessly clean, well decorated and warm. The bed was extremely comfortable. "

"The food in the restaurant was very good and in a lovely emvironment. I was a little disappointed with the spa - it was more like a leisure centre pool than a spa. A lovely historic building. We stayed in the old part which was gorgeous. Really helpful, pleasant staff."

"Food and bar brilliant "

"Nice communal areas, friendly staff and good service. However the rooms are severely outdated and in need of renovation - there was damp/mould in my room, peeling paint, bathroom was old, room was also dusty. Not the standard I'd expect for Champneys. "

"Lovely refurbished hotel with very friendly staff and nice food. Restaurant not open Mon-Tue but can still get good pub food in the bar each night. Wasn’t a problem for us, being March but no air con in rooms."

"Clean, good facilities, nice atmosphere. "

"Heat was not working but had portable one from reception. "