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DoubleTree by Hilton Stoke on Trent

Photo gallery for DoubleTree by Hilton Stoke on Trent

Exterior
Room, 1 Queen Bed | In-room safe, desk, laptop workspace, iron/ironing board
Room, 1 Queen Bed | In-room safe, desk, laptop workspace, iron/ironing board
Room, 1 King Bed | In-room safe, desk, laptop workspace, iron/ironing board
Room, 1 King Bed with Sofa bed | In-room safe, desk, laptop workspace, iron/ironing board

Overview of DoubleTree by Hilton Stoke on Trent

DoubleTree by Hilton Stoke on Trent

4-star property

8.4/10 Very good

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Breakfast available
  • Business services
  • Parking available
Map
Etruria Hall Festival Way, Stoke-on-Trent, England, ST1 5BQ

Explore the area

  • Popular LocationWaterworld2 min walk
  • Popular LocationThe Potteries Museum and Art Gallery17 min walk
  • Popular LocationVictoria Hall6 min drive
  • AirportManchester (MAN)48 min drive

Room options

About this area

Stoke-on-Trent

Located in Stoke-on-Trent, DoubleTree by Hilton Stoke on Trent is near a train station and near theme parks. Ford Green Hall and Little Moreton Hall are local landmarks, and some of the area's attractions include Waterworld and Moorcroft Heritage Visitor Centre. Cariba Creek and Stoke Minster are also worth visiting.

What's nearby

  • Waterworld - 2 min walk
  • The Potteries Museum and Art Gallery - 17 min walk
  • Regent Theatre - 17 min walk
  • Potteries Shopping Centre - 18 min walk
  • Victoria Hall - 6 min drive

Getting around

  • Stoke-On-Trent Station - 8 min drive
  • Manchester Airport (MAN) - 49 min drive

Restaurants

  • Frankie & Benny's - 5 min walk
  • Papa John's - 7 min walk
  • TGI Friday's - 8 min walk
  • Brindley Farm - 10 min walk
  • Brewers Fayre - 10 min walk

About this property

DoubleTree by Hilton Stoke on Trent

4-star hotel near a train station
Consider a stay at DoubleTree by Hilton Stoke on Trent and take advantage of a terrace, a cafe and a garden. For some rest and relaxation, visit the sauna or the steam room. Free in-room WiFi is available to all guests, along with a bar and a business centre.
You'll also enjoy perks such as:
  • An indoor pool
  • Full breakfast (surcharge), self-parking (surcharge) and express check-out
  • A 24-hour front desk, express check-in and smoke-free property
  • Luggage storage, meeting rooms and wedding services
  • Guest reviews give top marks for the dining options
Room features
All 147 rooms feature comforts such as 24-hour room service and laptop-friendly workspaces, as well as thoughtful touches such as late-night room service and free WiFi.
More amenities include:
  • Bathrooms with showers and free toiletries
  • LCD TVs with cable channels
  • Electric kettles, heating and daily housekeeping

Languages

English, French, German, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (GBP 5.00 per day)
  • Motorhome/coach/lorry parking (subject to charges) on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee daily: GBP 10.00-16.95 for adults and GBP 5.00-10.00 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (selected rooms)
  • Assistive listening devices available
  • Lift
  • In-room accessibility (selected rooms)
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower

Entertainment

  • TV/satellite channels
  • LCD TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are available for GBP 15.0 per day

Payment types at the property

Important information

Optional extras

  • Breakfast fee: between GBP 10.00 and GBP 16.95 for adults, and GBP 5.00 and GBP 10.00 for children (approximately)
  • Self-parking fee: GBP 5.00 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: GBP 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Best Western Plus Stoke-on-Trent Moat House Hotel
Best Western Plus Hanley Moat House Hotel
Best Western Plus Stoke-on-Trent Moat House
Best Western Plus Stoke-on-Trent Hanley Moat House
Best Western Plus Hanley Moat House
Best Western Plus Stoke on Trent City Centre Moat House
Best Western Plus Stoke on Trent Moat House
Best Western Plus Hanley Moat House Hotel
Best Western Plus Stoke-on-Trent Hanley Moat House
Best Western Plus Hanley Moat House
Hotel Best Western Plus Stoke-on-Trent Hanley Moat House Hotel
Best Western Plus Stoke on Trent Hanley Moat House Hotel
Best Western Plus Stoke on Trent Moat House
Best Western Plus Stoke on Trent City Centre Moat House
Best Plus Hanley Moat House
DoubleTree by Hilton Stoke on Trent Hotel
DoubleTree by Hilton Stoke on Trent Stoke-on-Trent
DoubleTree by Hilton Stoke on Trent Hotel Stoke-on-Trent
Best Western Plus Stoke on Trent Hanley Moat House Hotel

Frequently asked questions

Does DoubleTree by Hilton Stoke on Trent have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at ?

As of 31 Jan 2023, prices found for a 1-night stay for 2 adults at on 17 Feb 2023 start from ₹6,416.73, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is DoubleTree by Hilton Stoke on Trent pet-friendly?

No, only service animals are welcome at the property.

How much is parking at DoubleTree by Hilton Stoke on Trent?

Self-parking is available for GBP 5.00 per day.

What time is check-in at DoubleTree by Hilton Stoke on Trent?

Check-in is from 3:00 PM - anytime. A fee applies for early check-in (subject to availability).

What time is check-out at DoubleTree by Hilton Stoke on Trent?

Checkout is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is DoubleTree by Hilton Stoke on Trent located?

Situated in Stoke-on-Trent, this hotel is within 1 mile (2 km) of Waterworld, The Potteries Museum and Art Gallery and Regent Theatre. Potteries Shopping Centre and Victoria Hall are also within 1 mile (2 km).

Can I cancel my reservation for free at DoubleTree by Hilton Stoke on Trent and receive a full refund?

Yes, DoubleTree by Hilton Stoke on Trent offers free cancellation on select room rates, because flexibility matters! Please refer to DoubleTree by Hilton Stoke on Trent cancellation policy on our site for more details about any exclusions or requirements.

Reviews

8.4

Very good

Rating 10 - Excellent. 460 out of 1019 reviews" "
" "10 - Excellent 45%
Rating 8 - Good. 371 out of 1019 reviews" "
" "8 - Good 36%
Rating 6 - Okay. 111 out of 1019 reviews" "
" "6 - Okay 11%
Rating 4 - Poor. 48 out of 1019 reviews" "
" "4 - Poor 5%
Rating 2 - Terrible. 29 out of 1019 reviews" "
" "2 - Terrible 3%

8.6/10

Cleanliness

8.6/10

Staff & service

8.3/10

Amenities

8.2/10

Property conditions & facilities

8.5/10

Eco-friendliness

Reviews

10/10 Excellent

Steven

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Modern and clean. Not luxury but very nice.

10/10 Excellent

Caroline

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean and all staff were friendly
Stayed 2 nights in Dec 2022

10/10 Excellent

Carl, Thornton Heath

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great improvement
Stayed 1 night in Dec 2022

10/10 Excellent

natasha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet and clean

10/10 Excellent

Daphne

Travelled with family
Liked: Cleanliness, property conditions & facilities
Everything was if excellence Would go back again

10/10 Excellent

David

4/10 Poor

Laura

Stayed 2 nights in Oct 2022

10/10 Excellent

Nashat

Stayed 1 night in Oct 2022

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Junior suite - great for families!
We stayed as a family of 4 with a 5 year old and a 2 year old in a Junior Suite. There was ample space, with 2 large 55 inch smart TVs, dining space and sitting area, even with the sofa bed open and a travel cot set up. Bathroom was large with separate bathtub and shower. Plenty of tolietries were provided. Iron and ironing board were also provided. Car parking is £5 a day, but right outside the entrance. Breakfast was of excellent quality, including poached eggs cooked to order very quickly. We used the small but hested indoor swimming pool which opened early, allowed children and floats. There was a sauna and steam room too, although these obviously didn't allow children. We would highly recommend and would stay again.
Stayed 1 night in Oct 2022

10/10 Excellent

Lynsey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022