The Upper House
4.0 star property

Upscale eco-certified hotel near World of Wedgwood

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

The Upper House

Photo gallery for The Upper House

Lobby sitting area
Exterior
Exterior
Family Room | Iron/ironing board, free WiFi
Breakfast, lunch and dinner served

Overview of The Upper House

9.4

Exceptional

Highlight
  • Cleanliness is scored top 10% in Stoke-on-Trent by travellers.

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Bar
  • Room service
The price is ₹8,328
Price available on 31/03/2024

Explore the area

The Upper House, The Green, Stoke-on-Trent, England, ST12 9AE
  • Popular LocationWorld of Wedgwood5 min drive
  • Popular LocationTrentham Monkey Forest6 min drive
  • Popular LocationTrentham Gardens14 min drive
  • AirportBirmingham (BHX)64 min drive
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Room options

Classic Double or Twin Room

cleanliness

Highlights

Flat-screen TV
Hairdryer
Shower/bath combination
Coffee/tea maker
Daily housekeeping
Iron/ironing board
  • Sleeps 2
  • 1 Queen Bed

Classic Triple Room

cleanliness

Highlights

Flat-screen TV
Hairdryer
Shower/bath combination
Coffee/tea maker
Daily housekeeping
Iron/ironing board
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Executive Double Room

cleanliness

Highlights

Flat-screen TV
Hairdryer
Bathrobes
Shower/bath combination
Coffee/tea maker
Daily housekeeping
Iron/ironing board
  • Sleeps 2
  • 1 Queen Bed

Executive Double or Twin Room

cleanliness

Highlights

Flat-screen TV
Hairdryer
Bathrobes
Shower/bath combination
Coffee/tea maker
Daily housekeeping
Iron/ironing board
  • Sleeps 3
  • 2 Single Beds OR 1 King Bed

Luxury Suite

cleanliness

Highlights

Flat-screen TV
Separate bedroom
Hairdryer
Bathrobes
Shower/bath combination
Coffee/tea maker
Daily housekeeping
Iron/ironing board
  • Sleeps 2
  • 1 King Bed

Double Room with Bath

cleanliness

Highlights

Flat-screen TV
Hairdryer
Shower/bath combination
Coffee/tea maker
Daily housekeeping
Iron/ironing board
  • Sleeps 2
  • 1 Queen Bed

Family Room

cleanliness

Highlights

Flat-screen TV
Hairdryer
Shower/bath combination
Coffee/tea maker
Daily housekeeping
Iron/ironing board
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

Standard Double Room Single Use

cleanliness

Highlights

Flat-screen TV
Hairdryer
Private bathroom
Shower/bath combination
Coffee/tea maker
Daily housekeeping
Iron/ironing board
  • Sleeps 1
  • 1 Double Bed

Double Room, Balcony

cleanliness

Highlights

Flat-screen TV
Hairdryer
Shower/bath combination
Coffee/tea maker
Daily housekeeping
Iron/ironing board
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Stoke-on-Trent

Located in Stoke-on-Trent, The Upper House is in a rural area. World of Wedgwood and Regent Theatre are cultural highlights, and some of the area's popular attractions include Trentham Monkey Forest and Waterworld. Looking to enjoy an event or a match while in town? See what's going on at Fenton Manor Sports Complex.

What's nearby

  • World of Wedgwood - 5 min drive
  • Trentham Monkey Forest - 6 min drive
  • Fenton Manor Sports Complex - 11 min drive
  • Staffordshire University - 14 min drive
  • Trentham Gardens - 14 min drive

Getting around

  • Stone Station - 13 min drive
  • Manchester Airport (MAN) - 56 min drive

Restaurants

  • The Trentham Estate - 7 min drive
  • Trentham Craft Bar - 8 min drive
  • Gables - 5 min drive
  • The Lakeside - 15 min drive
  • Hem Heath - 7 min drive

About this property

The Upper House

Upscale eco-certified hotel near World of Wedgwood
Located close to Trentham Monkey Forest and Trentham Gardens, The Upper House provides free cooked-to-order breakfast, a terrace and a garden. Be sure to enjoy a meal at ., the on-site restaurant. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Free self-parking
  • An electric car charging station, luggage storage and a lift
  • A 24-hour front desk, free newspapers and smoke-free property
  • Guest reviews say great things about the first-rate property condition
Room features
All guestrooms at The Upper House boast comforts such as free WiFi and room service.
Extra amenities include:
  • Shower/bath combinations, free toiletries and hairdryers
  • Coffee/tea makers and daily housekeeping

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM–9:30 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • .
  • .

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service

Business services

  • 3 meeting rooms
  • Conference space

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5 AM
Early check-in subject to availability
Early check-in fee: GBP 20.00
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 20.0 per day.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Early check-in fee: GBP 20.00 (subject to availability)
  • Rollaway bed fee: GBP 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Upper House Hotel Stoke-on-Trent
Upper House Stoke-on-Trent
The Upper House Hotel
The Upper House Stoke-on-Trent
The Upper House Hotel Stoke-on-Trent

Frequently asked questions

Is The Upper House pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at The Upper House?

As of 28 Mar 2024, prices found for a 1-night stay for 2 adults at The Upper House on 31 Mar 2024 start from ₹8,328.28, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Upper House?

Self-parking is free at this property.

What time is check-in at The Upper House?

Check-in start time: 3:00 PM; check-in end time: 5 AM. Early check-in is available for a fee of GBP 20.00 (subject to availability). Late check-in is available during limited hours.

What time is check-out at The Upper House?

Checkout is at 11 AM.

Where is The Upper House located?

Situated in a rural location, this eco-certified hotel is within 3 mi (5 km) of World of Wedgwood, Trentham Monkey Forest and Trentham Gardens. Fenton Manor Sports Complex and Royal Stoke University Hospital are also within 9 mi (15 km).

The Upper House Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 130 out of 190 reviews" "
Rating 8 - Good. 50 out of 190 reviews" "
Rating 6 - Okay. 6 out of 190 reviews" "
Rating 4 - Poor. 3 out of 190 reviews" "
Rating 2 - Terrible. 1 out of 190 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Heidi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect. Location was beautiful, grounds and house clean and very welcoming and friendly. Food was amazing. Couldn’t ask for more. Will definitely return.
Stayed 2 nights in Jan 2024

10/10 Excellent

Valerie

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
First time we have stayed here and it was really lovely, great ambiance and food. We will be back
Stayed 1 night in Dec 2023

10/10 Excellent

Mike

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Last minute business trip. Found this place local to where i needed to be. Lovely setting and and a great location. A very warm welcome. Food and service was excellent. Room well equiped and comfortable. Was advised that there was a wedding celebration on during my stay, but this did not impact me in the slightest. Overal a great little find and will be back at next opportunity.
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short stay break away.
A short break for a birthday weekend. Very comfortable stay. Lovely surroundings and friendly staff. Only ate breakfast during our stay and this was very nice. Value for money.
Stayed 1 night in Nov 2023

10/10 Excellent

Jenny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Surpassed our expectations 10/10
Loved it! Accommodation spacious, clean and modern. Beautiful grounds, tasty food, cosy lounge and fantastic staff/service! Thank you 😊
Stayed 1 night in Oct 2023

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service, quiet comfortable lounge. Easy parking. Good all round service
Stayed 1 night in Oct 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Upper House visit
Stayed for 3 nights at the Upper House in a double room. This was our second stay at the hotel. We were visiting the British Ceramics Biennial and the hotel is in a good position near Wedgewood to visit the museum and to get to the other exhibitions in Stoke itself. The hotel is in a delightful position outside Stoke near countryside providing excellent walks. It is walkable to the Wedgewood museum. It is also a short drive to Trentham Gardens. The room was comfortable and the food good (breakfast and evening meals). In particular the service by the hotel staff was excellent and very helpful. In particular the dining room staff were excellent - nothing was too much trouble. We would recommend this hotel for visits to Stoke.
Stayed 3 nights in Sep 2023

10/10 Excellent

xin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Kevin

Stayed 1 night in Sep 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel in stunning setting
Beautiful Hotel set in stunning gardens. Friendly and helpful staff. Room was fine, if a bit small, and would have liked an extra chair. Food at breakfast and dinner was superb.
Stayed 1 night in Sep 2023