All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Very unique, nice design with convenient location for shopping and travel to other areas
Douglas
Stayed 2 nights in May 2024
Response from Park Hyatt Bangkok on 20 May 2024
Thank you Douglas for rating us 5 out of 5. We are thrilled to hear that you enjoyed your experience and are looking forward to welcoming you back in the near future.
Thank you for your kind review. Our team is pleased that you find their service attentive and that you enjoyed your stay with us. We are looking forward to welcoming you back in the future.
10/10 Excellent
Yingjie
Travelled with family, Travelled with family and small children
Amazing staff and beautiful hotel. Super convenient being attached to the mall. The car service to and from the airport is a must! They walk you from the car all the way through to checking in and point you to your gate. Removed a lot of stress not knowing the airport. Totally worth the higher price of a regular taxi.
Tammy
Stayed 2 nights in Jan 2024
Response from Park Hyatt Bangkok on 2 Feb 2024
Thank you very much for your great review, Tammy. Receiving kind feedback like yours means a lot to us. Your comments about convenient fast track service at the airport have been shared amongst teams. We look forward to welcoming you back again in the not-too-distant future.
10/10 Excellent
Tammy, Puyallup
31 Jan 2024
Tammy
Stayed 1 night in Jan 2024
Response from Park Hyatt Bangkok on 28 Mar 2024
Thank you for taking the time to leave us a 5-star rating.
Kindness, service quality, facilities were all excellent. Especially staffs for breakfast and concierge were impressive. I will revisit.
Verified traveller
Stayed 5 nights in Oct 2023
Response from Park Hyatt Bangkok on 12 Dec 2023
Thank you very much for the excellent rating towards your recent stay. We are delighted to learn that you found our services and amenities including staff at breakfast and concierge meeting your expectation. We look forward to seeing you again.
OMG every thing was so0o0 good it was amazing the smell the vibes the smiley faces there .people were welcoming and service is very nice. I have been there in PARADISE❤️
Aber
Stayed 7 nights in Oct 2023
Response from Park Hyatt Bangkok on 12 Dec 2023
We are so grateful for your amazing review. Thanks for sharing your rating with us and the community. We are looking forward to your next visit.
8/10 Good
Zhuoxin
Travelled with family, Travelled with family and small children
Staff were friendly and helpful. We had a wonderful time
Zhuoxin
Stayed 3 nights in Oct 2023
Response from Park Hyatt Bangkok on 12 Dec 2023
We are very pleased to hear our hostesses have warmly welcomed you and made you feel right at home during your stay. We are looking forward to welcoming you back to our tranquil oasis above the city in the future.
Fantastic stay, one of the best hotels I have stayed in. Breakfast was out of this world and a convenient location on the BTS in the centre means the whole city is accessible
the only good for this hotel location another thing's very bad.
mohammad
Stayed 7 nights in Jun 2023
Response from Anna Porisch - Guest Experience Manager on 14 Jul 2023
Dear Mohammad,Thank you for staying with us during your recent visit to Bangkok and for taking the time to share your experience. It is thanks to the honest feedback of our guests that we are able to constantly improve our service in order to create truly memorable experiences.We have taken your feedback very seriously and truly apologize for the inconveniences caused. Please rest assured that we have taken immediate action, together with the respective department head, to ensure that such unpleasantness will not reoccur in the future.I sincerely hope that you will give us another chance to show you our true Park Hyatt hospitality during your next visit to Bangkok.With warmest regards,
The staff was absolutely fantastic! Special mention to all the people working in the breakfast room. Ruby is a sweet heart. Chacha was super nice as well. Just an all-round great stay. Great room, nice pool, cool architecture. Will definitely come back.
Excellent upscale Hotel’in an excellent location. Access to the Embassy mall very convenient. Allows for many dining and shopping options. Beautiful roof top bar to watch the sunset.
Beautiful hotel
Attached to a new mall with great shopping and food choices
Breakfast was consistently great
Service at the restaurants and everywhere else was excellent
Rooftop bar provided a great view of Bangkok at night
We arrived at 530pm and the room was not ready. They made us wait in a bar for 30mins without complimentary drink as if they did nothing wrong. Did not even try to apologize.
Location of the hotel is good but hospitality is equal to 3 star hotel