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Novotel Bangkok Silom Road

Photo gallery for Novotel Bangkok Silom Road

Outdoor pool
Deluxe Room, 1 King Bed | Minibar, in-room safe, desk, iron/ironing board
Meeting facility

Overview of Novotel Bangkok Silom Road

Novotel Bangkok Silom Road

4.0 star property
8.0 out of 10 Very good
8.0/10 Very good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
320 Silom Road, Bang Rak, Bangkok, Bangkok, 10500

Explore the area

  • Popular LocationThaniya Plaza2 min drive
  • Popular LocationChulalongkorn Hospital2 min drive
  • Popular LocationChulalongkorn University3 min drive
  • AirportBangkok (BKK-Suvarnabhumi Intl.)38 min drive

Room options

About this area


In the entertainment district, Novotel Bangkok Silom Road is in Bangkok City Centre, a walkable area in Bangkok with good shopping. Grand Palace and Wat Pho are notable landmarks, and travellers looking to shop may want to visit MBK Center and Siam Center. Pratunam Market and Khaosan Road are two other places to visit that come recommended.

What's nearby

  • Lumphini Park - 2 min drive
  • Thaniya Plaza - 2 min drive
  • Chulalongkorn Hospital - 2 min drive
  • Chulalongkorn University - 3 min drive
  • MBK Center - 4 min drive

Getting around

  • Bangkok Train Station - 3 min drive
  • Surasak BTS Station - 10 min walk
  • Suvarnabhumi International Airport (BKK) - 38 min drive


  • เดอะ บราสเซอรี่ The Brasserie - 1 min walk
  • Craft - 1 min walk
  • Torlente - 1 min walk
  • NYTH นิธ - 1 min walk
  • Grand Palace Restaurant - 1 min walk

About this property

Novotel Bangkok Silom Road

4-star family-friendly hotel near Siam Paragon Mall
Located close to MBK Center and Siam Center, Novotel Bangkok Silom Road provides a return airport shuttle, shopping on site and a cafe. For some rest and relaxation, visit the sauna. The on-site restaurant, The SQUARE, features international cuisine. In addition to dry cleaning/laundry services and car hire on site, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • Free self-parking
  • Buffet breakfast (surcharge), a free local area shuttle and a local area shuttle
  • A lift, concierge services and tour/ticket information
  • Guest reviews give top marks for the location
Room features
All 216 rooms boast comforts such as 24-hour room service and air conditioning, in addition to perks such as free WiFi and safes. Guest reviews highly rate the overall comfort rooms at the property.
Other conveniences in all rooms include:
  • Childcare services and free infant beds
  • Free toiletries and hairdryers
  • LCD TVs with satellite channels
  • Mini fridges, electric kettles and daily housekeeping


English, Thai

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • Return airport shuttle (surcharge) from 8 AM to 6 PM
  • Free local area shuttle

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10:30 AM: THB 530 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 2 bars/lounges
  • 24-hour room service

Restaurants on site

  • The SQUARE

Things to do

  • Fitness centre
  • Outdoor pool
  • Sauna
  • Shopping

Family friendly

  • Free area shuttle
  • Free children's club
  • Free cots/infant beds
  • In-room childcare (surcharge)
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli


  • Lift
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service

Business services

  • Business centre
  • Computer station
  • Conference space (2486 square feet)
  • A meeting room


  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (selected rooms)
  • Assistive listening devices available
  • Lift
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel


  • Designated smoking areas
  • No plastic coffee stirrers
  • No plastic drinking straws

Room amenities


  • Air conditioning
  • Bed sheets
  • Free cots/infant beds


  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste


  • LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Mini fridge
  • Minibar


  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Turndown service

Similar properties



Check-in from 2 PM - midnight
Late check-in subject to availability


Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This is a certified Thailand SHA Plus property. Thailand SHA Plus is a health and safety certification (an additional level to the SHA standard), for properties that are open to vaccinated travelers and have at least 70% of staff vaccinated, issued by the Amazing Thailand Safety and Health Administration.

Access methods

Staffed front desk


Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately THB 530 per person
  • Airport shuttle fee: THB 1500 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Novotel Bangkok Fenix Silom
Novotel Bangkok Silom
Novotel Bangkok Silom Fenix
Novotel Fenix
Novotel Fenix Bangkok Silom
Novotel Fenix Hotel
Novotel Fenix Hotel Bangkok Silom
Novotel Bangkok Fenix Silom Hotel Bangkok
Novotel Bangkok Fenix Silom Hotel

Frequently asked questions

Does Novotel Bangkok Silom Road have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Novotel Bangkok Silom Road?

As of 31 May 2023, prices found for a 1-night stay for 2 adults at Novotel Bangkok Silom Road on 11 Jun 2023 start from ₹3,854.44, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Novotel Bangkok Silom Road pet-friendly?

No, pets are not allowed at this property.

How much is parking at Novotel Bangkok Silom Road?

Self-parking is free at this property.

What time is check-in at Novotel Bangkok Silom Road?

Check-in is from 2 PM - midnight. Late check-in is available during limited hours.

What time is check-out at Novotel Bangkok Silom Road?

Checkout is at noon.

Does Novotel Bangkok Silom Road provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of THB 1500 per vehicle applies.

Where is Novotel Bangkok Silom Road located?

This family-friendly Bangkok hotel is located in the entertainment district, within 3 mi (5 km) of MBK Center, Siam Center and Wat Pho. Pratunam Market and Grand Palace are also within 6 mi (10 km). Surasak BTS Station is 10 minutes by foot and Saphan Taksin BTS Station is 14 minutes.



Very good

Rating 10 - Excellent. 351 out of 1001 reviews" "
" "10 - Excellent 35%
Rating 8 - Good. 416 out of 1001 reviews" "
" "8 - Good 42%
Rating 6 - Okay. 145 out of 1001 reviews" "
" "6 - Okay 14%
Rating 4 - Poor. 46 out of 1001 reviews" "
" "4 - Poor 5%
Rating 2 - Terrible. 43 out of 1001 reviews" "
" "2 - Terrible 4%




Staff & service




Property conditions & facilities




2/10 Terrible


Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Tl;Dr - literally the worst hotel I've stayed at in the recent decade. I can't believe this is a Novotel property, stay away and book somewhere else. I was here for a business trip and had to stay at this grungy establishment for two weeks. The highlights: - the room had a clogged drain, ripped drapes and a malfunctioning fridge. - the technicians never fixed them. When we asked to change rooms the staff refused. - finally a plumber came, he literally used a toilet plunger to try to fix the drain. I asked him if he had some sort of drain cleaner liquid, he didn't. He ended up splashing disgusting dark water pipe residue all over the bathroom floor. Afterwards he left without cleaning. Not to mention he walked all over our room carpet with his sneakers on. - cleaning staff doesn't seem to clean anything. - bathroom towels are overwashed, old and torn. - most of the concierge staff can't really communicate effectively in English, or any foreign language for that matter (I'm bilingual with basic fluency in two other languages). Other staff can't communicate with the hotel guests at all. - the rooms are very dark, shower water pressure is very anemic and the WiFi is ridiculously slow - the hotel smells funny, there's this constant sewage stench - the breakfast food is slightly below mediocre I've had good experiences with Novotel in other places. I think this particular location has some messed up management and at least for now I don't think it is representative of Novotel.
Stayed 1 night in May 2023

8/10 Good


Stayed 3 nights in May 2023

2/10 Terrible

James, Toronto

Stayed 3 nights in Mar 2023

10/10 Excellent

Bryan, San Francisco

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location to nearby attractions. Staff was very helpful.
Stayed 2 nights in Apr 2023

10/10 Excellent

Irsyad Bin Abdul Hameed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to stay….LOVE it as always
Stayed 2 nights in Apr 2023

10/10 Excellent

Gerardo Tadeo

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I love everything about the hotel, the people were very friendly and kind, and the hotel has a great location.
Stayed 4 nights in Mar 2023

8/10 Good


Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Early check in was a plus along with the friendly and accomodating staff
Stayed 1 night in Mar 2023

10/10 Excellent


Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is fine, well provided, and efficient for reasonable travel, budgets, and expectations
Stayed 3 nights in Mar 2023

8/10 Good


Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shower it need to deep clean. The curtain and side wall already moldy
Stayed 3 nights in Mar 2023

4/10 Poor


Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Property in need of repair and clean up. Accor has dropped the ball
Stayed 2 nights in Mar 2023