Reception

Reviews of Sovereign Hill Hotel

3.5 out of 5
Sovereign Hill Hotel
39-41 Magpie Street, Golden Point (Ballarat), VIC

Reviews

8.8

Excellent

Rating 10 - Excellent. 317 out of 610 reviews" "
Rating 8 - Good. 215 out of 610 reviews" "
Rating 6 - Okay. 49 out of 610 reviews" "
Rating 4 - Poor. 21 out of 610 reviews" "
Rating 2 - Terrible. 8 out of 610 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice stay, the room was clean and comfortable, would stay again
Stayed 2 nights in May 2024

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tv antenna connection in room was broken. Everything else was perfect except for the noise from other guests, very loud and walls paper thin. Only an issue when they woke up at 6am
Stayed 1 night in May 2024

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
We were happy with our room. It was basic, nothing fancy. But it was clean and it was all we needed for one night. The shower was quite small.
Stayed 1 night in Apr 2024

10/10 Excellent

Dean

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a favourite of ours when we visit Ballarat. The hotel in lovely, using old facades with modern interiors to draw an inference to times gone by. The staff at check-in were lovely and were helpful in letting us know about local haunts and things to do. This hotel is great if you have kids, the rooms are spacious and there is a large grassed area for them to run around.
Stayed 1 night in Apr 2024

8/10 Good

Melissa

Travelled with family
Great location, very comfortable bed. Heater took a little while to kick in.
Stayed 1 night in Apr 2024

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very quiet and clean and staff were friendly. There are plenty of different places to eat nearby.
Stayed 1 night in Feb 2024

10/10 Excellent

chris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely set up surroundings nice clean hotel
Stayed 1 night in Jan 2024

8/10 Good

Skye

Liked: Cleanliness, staff & service, property conditions & facilities
Was a great place to stay, unfortunately did have to leave a night early as my son wasn’t feeling the best the gentleman at the reception yesterday evening was amazing and so supportive
Stayed 2 nights in Jan 2024

10/10 Excellent

Julie

Stayed 1 night in Jan 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Andrew

Travelled with family
Liked: Cleanliness, staff & service
Right next to the Sovereign Hill tourist attraction. Friendly, helpful and accommodating staff. The tv reception was poor and they need to update the taps. Excellent cooked breakfast. Quiet location.
Stayed 1 night in Jan 2024

8/10 Good

Andrea

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Convenience was great as we were visiting Sovereign Hills the next day. Other guests need to consider the design and age of building and be more aware of the self closing doors on entry to building and their rooms as they come and go. There is nothing to muffle the sound of self slamming doors. Staff were excellent on arrival and came to our aid when the tv did not work. Rectified immediately. Glass shelf in shower a bit dangerous with its positioning, so we took it out.
Stayed 1 night in Jan 2024

10/10 Excellent

Sam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were friendly. The breakfast was amazing. Loved the accessibility into Sovereign Hill itself. We did have an issue with our air con leaking first night, however staff were quick to help and issue a new room. Wish we could have stayed longer.
Stayed 2 nights in Jan 2024

10/10 Excellent

Rosetta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

4/10 Poor

Brett

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jan 2024

8/10 Good

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Rae

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic room, great room and breakfast and welcoming staff.
Stayed 1 night in Jan 2024

10/10 Excellent

Febriyanti

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very clean, spacious and the room is affordable.
Stayed 1 night in Dec 2023

10/10 Excellent

Salam

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful surroundings, very quiet
Stayed 1 night in Dec 2023

8/10 Good

Mohamed

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked a bigger room but they set me to a smaller one but overall experience is good
Stayed 1 night in Sep 2023

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Made very easy access to the Sovereign Hill complex.
Stayed 2 nights in Nov 2023

8/10 Good

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close to Sovereign hill and Hotels
Stayed 2 nights in Nov 2023

10/10 Excellent

Erin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay, it was such a nice room especially for the price. Friendly and accommodating staff. Highly recommend!
Stayed 1 night in Nov 2023

10/10 Excellent

Alvito

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Oct 2023

10/10 Excellent

ljiljeka, Geelong west

Travelled with partner
Liked: Amenities
It was great service and accommodation was really good..bed was very comfortable and close to everything..will definitely be back 🤗
Stayed 1 night in Nov 2023

8/10 Good

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had to carry the bags down steps was a distant from the car
Stayed 2 nights in Oct 2023

8/10 Good

c

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were a school group, the accommodation, the food and the surrounding area were amazing. Our school highly recommend SH.
Stayed 2 nights in Oct 2023

10/10 Excellent

Tania

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly with fantastic customer service. They were really accomodating, recommended a great place to have breakfast, and organised our passes for Sovereign Hill, with a back entry keypass so we didn't have to drive around. Very convenient with 2 little kids. The rooms were clean and comfortable. Parking was easy and accessible. The only negative was we could hear the people talking really loud in the room next door quite late at night, which you could get anywhere. For the price point, this accommodation was well worth it and we look forward fo staying here again in the future.
Stayed 1 night in Oct 2023

10/10 Excellent

Cheryl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, quiet spot with a nice view overlooking sovereign hill. Price was excellent, very clean and a good overnight option for us. The bed is really comfortable, the room is well proportioned and suits a couple well. The bathroom layout was ok, with fresh clean linen, the shower was just a bit small and on an angle, very little room to move in, love to see it upsized!
Stayed 1 night in Oct 2023

10/10 Excellent

Pat

Liked: Cleanliness, staff & service, property conditions & facilities
When we booked we didn't realise we would be staying in the superintendents quarters next to the military barracks at Sovereign Hill. The room was light and airy with great views. The beds were comfortable with great linen and inclusions like a coffee machine and hot chocolate were most welcome. The bathroom was renovated to a high standard in keeping with the building. You could buy tickets for Sovereign Hill and access the historical park from the venue. Lots of parking options. Great views. Good eating places just a short drive away. When we were there school children were staying at the military barracks and were no distraction for us. It was lovely to see them play. We hope to come again.
Stayed 1 night in Oct 2023

8/10 Good

Tim

Business traveller
Liked: Amenities
Quiet and fairly central to Ballarat
Stayed 1 night in Oct 2023

8/10 Good

Francis

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023

10/10 Excellent

Sharon

Stayed 1 night in Sep 2023

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
We had a great time.
Nice place to stay and we had a great time. Breakfast was great, room was clean and comfortable, we definitely enjoyed our stay.
Stayed 1 night in Sep 2023

10/10 Excellent

Fatin Farhanah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are located in its own building (depending on the rooms number). It is secure as you need a key card to enter the building and your room. The room and bathroom are spacious, adequate for our family of 3. The surrounding area is absolutely stunning. The staffs are friendly and overall experience is just amazing.
Stayed 1 night in Sep 2023

8/10 Good

Ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities
I love staying here, although Sunday morning jumped out of bed looking forward to a nice shower to start the day, no hot water! Told staff on check out, they were apologetic, so all good!
Stayed 1 night in Sep 2023

10/10 Excellent

Darryl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A big shout out to the receptionist! Incredibly friendly, helpful and accommodating plus sharing local insider tips! Thank you, we had a great stay and we will be back.
Stayed 1 night in Sep 2023

8/10 Good

Jen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for visiting sovereign hill. Basis amenities but all you need for an overnight stay.
Stayed 1 night in Sep 2023

8/10 Good

Ken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Inability at hotel to buy entrance tickets to SH even though could gain access to SH from hotel
Stayed 3 nights in Aug 2023

6/10 Okay

Yvonne

Travelled with partner
Liked: Cleanliness
No toaster or implements for breakfast. Need to advise this in ads.
Stayed 1 night in Aug 2023

10/10 Excellent

Zhaoda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

8/10 Good

Michelle

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in, friendly staff, room was nice and clean, close to town and shops. Tv only picked up about 2 chanels with picture rest were audio only
Stayed 1 night in Aug 2023

8/10 Good

Lucas

Stayed 1 night in Aug 2023

8/10 Good

Arthur, Grovedale

Travelled with family
Liked: Cleanliness, staff & service, amenities
It would suit school groups but lacks the comforts a traveller may expect after a long day driving.
Stayed 1 night in Aug 2023

6/10 Okay

Alice

Travelled with partner
Liked: Staff & service
Disliked: Amenities
The wall heater in the room couldn’t be turned off and was very hot which made it very uncomfortable to sleep.
Stayed 1 night in Aug 2023

8/10 Good

Alysa

Stayed 2 nights in Aug 2023

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully presented
Stayed 3 nights in Aug 2023

6/10 Okay

Van-Edsel

Stayed 2 nights in Aug 2023