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"Beautiful resort with luxurious buildings to roam and relax in. Room was very clean, staff (especially Vijay from the resort centre) were exceptionally attentive. The pool was a good temperature, and there were multiple sections and seating areas. There's even a shopping area within the resort! Multiple restaurants with a different cuisine meant we didn't eat the same meal twice during our 2 day stay!"

"First and foremost, pay attention to their uncompromising cancellation and change policy! They do not budge. Also, the "no outside food" policy is ridiculous. While you can easily go to other restaurants outside of the grounds, (which are substantially cheaper!) The pricing for drinks and most food is "resort" pricing and rather skewed for the area. We actually had two rooms, the first during a business conference and the second because we stayed longer for a holiday. The first room over looked a disastrous construction project going on at the hotel because rooms were in short supply and construction didn't stop until 22:00 and security lighting was on all night. The second room was better, but the bath was dirty with soap scum on the tub fixtures and obvious mold in the corners. The most distressing thing though was the fact that the cleaning staff cleaned the coffee mugs in the room using hand soap from the bathroom. I know this because I discreetly marked the mugs to see if they were changed and the "cleaned" mugs smelled exactly like the scent of the bathroom hand soap. There were some positives, most of the staff was pleasant, the food was good with a large selection and my wife enjoyed the spa offerings. The pool area was well kept and quite nice. I just wish they didn't spray for mosquitoes at dusk everyday while we were out at the pool."

"Booked for 4 people 2 kids 2 adults. When got ro room at 11 pm had to argue to get beds for childeen. They expected all 4 of us to share one bed. This was then again repeated on a second booking"

"Great service "

"We didn't get the room we'd requested and paid for. We were very disappointed with the room we got. Bathrooms and rooms definitely need to be renovated. Over rated as a 5 star hotel. Only positive was the good staff they have. "

"Very clean room and premises. Polite and helpful staff everywhere. "

"Staff, food and the ambience."