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Novotel Goa Candolim Hotel

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2 outdoor pools, free pool cabanas, pool umbrellas
2 outdoor pools, free pool cabanas, pool umbrellas
2 outdoor pools, free pool cabanas, pool umbrellas
Balcony

Overview of Novotel Goa Candolim Hotel

UNESCO Sustainable Property

Novotel Goa Candolim Hotel

5 out of 5

4.1/5 Very good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

  • Popular LocationCandolim Beach8 min walk
  • Popular LocationSt. Anthony's Chapel14 min walk
  • Popular LocationCalangute Beach17 min walk
  • AirportGoa (GOI-Dabolim)71 min drive

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About this area

Candolim

Novotel Goa Candolim Hotel is located near the beach and in an area with good shopping. Fort Aguada and Church of Our Lady of Immaculate Conception are notable landmarks, and the area's natural beauty can be seen at Candolim Beach and Calangute Beach. Travelling with kids? Consider Splashdown Waterpark and Goa Science Centre.
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Popular Location

What's nearby

  • Candolim Beach - 8 min walk
  • St. Anthony's Chapel - 14 min walk
  • Calangute Beach - 17 min walk
  • St. Alex Church - 2 min drive
  • Poriat Football Ground - 2 min drive

Getting around

  • Thivim Station - 21 min drive
  • Dabolim Airport (GOI) - 37 min drive

Restaurants

  • Where to eat
  • The Square – Al fresco dining restaurant offering international cuisine. Serves breakfast, lunch and dinner. Open 24 hours.
  • The Bar – Serves light fare, happy hour available.
  • The Swimup Bar – Poolside bar. Serves light fare.

About this property

Novotel Goa Candolim Hotel

5-star, family-friendly hotel, walk to Candolim Beach
Along with 2 restaurants, this hotel has 2 outdoor pools and a full-service spa. Free WiFi in public areas, free valet parking and a free beach shuttle are also provided. Additionally, a health club, a bar/lounge and a poolside bar are on-site. All 149 soundproofed rooms feature free WiFi and pillowtop beds. Comforts include premium bedding and pillow menus, and guests will also appreciate thoughtful touches such as bathrobes and slippers.
Novotel Goa Candolim Hotel offers 149 forms of accommodation with minibars and laptop-compatible safes. Each accommodation is individually decorated. Pillowtop beds feature premium bedding. A pillow menu is available. 42-inch Flat-screen televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Elle Salon and Spa has 5 treatment rooms, including rooms for couples. Services include deep-tissue massages, Swedish massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodations are sealed after cleaning
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows the industry cleaning and disinfection practices of Bureau Veritas (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
  • Free in-room WiFi has a 4-device limit

Parking and public transport

  • Free self-parking on site
  • Free covered valet parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Return airport shuttle (surcharge)
  • Local area shuttle (surcharge) up to 80 kilometers
  • Free beach shuttle

Food and drink

  • Breakfast available for a fee: INR 650 for adults and INR 650 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 2 outdoor pools
  • Arcade/games room
  • Bike rentals
  • Children's pool
  • Full-service spa
  • Health club
  • Lifeguards on site

Family friendly

  • 2 outdoor pools
  • Arcade/games room
  • Babysitting/childcare (surcharge)
  • Children's pool
  • Free children's club
  • Free cots/infant beds
  • Free supervised childcare/activities
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Hindi

Business services

  • Business centre
  • Conference space (2800 square feet)
  • Meeting rooms 2

Outdoors

  • Free pool cabanas
  • Garden
  • Lifeguards on site
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 5 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Handrails in stairwells
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)

More

  • Couples dining
  • Designated smoking areas
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Free cots/infant beds
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Individually decorated
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Slippers
  • Soundproofing
  • Turndown service

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Pool
Pool
Family-friendly
Family-friendly
Free WiFi
Free WiFi

Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: INR 650 for adults and INR 650 for children (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is not required for transport to and from this property
Free in-room WiFi has a 4-device limit
Guests under 18 years old are not allowed in the spa

Property is also known as

Novotel Goa
Novotel Goa Resort
Novotel Goa Shrem
Novotel Goa Shrem Resort
Novotel Shrem
Novotel Shrem Resort
Novotel Shrem Resort Goa
Shrem Goa
Shrem Novotel Goa
Shrem Resort Goa
Novotel Goa Shrem Resort Candolim
Novotel Goa Shrem Hotel
Novotel Shrem Hotel
Novotel Goa Candolim
Novotel Goa Candolim Hotel Hotel
Novotel Goa Candolim Hotel Candolim
Novotel Goa Candolim Hotel Hotel Candolim

Frequently asked questions

4.1
Very good
Rating 5 - Excellent. 99 out of 237 reviews
5 - Excellent 42%
Rating 4 - Good. 83 out of 237 reviews
4 - Good 35%
Rating 3 - Okay. 30 out of 237 reviews
3 - Okay 13%
Rating 2 - Poor. 18 out of 237 reviews
2 - Poor 8%
Rating 1 - Terrible. 7 out of 237 reviews
1 - Terrible 3%

4.1/5

Cleanliness

4.2/5

Staff & service

3.6/5

Amenities

4.1/5

Property conditions & facilities
Write a review

4/5 Good

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
property is good.breakfast is not so great.they go on repeating menu almost everyday.restaurant cleanliness and collection is not so hygenic.in room services are slow.over all property is nice and very close to beach
Stayed 5 nights in Apr 2021

2/5 Poor

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I went for my first anniversary and there was spider nest in my room and curtains were not cleaned and tored. I contacted the hotel and they changed my room but it ruined my day as they changed the room just next to the room which we were initially given. I stayed there for 4days and breakfast remain same for all of these days. They should change the menu atleast after couple of days.
Stayed 4 nights in Jan 2021

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2021

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2020

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020