Sheikh Zayed Road Kid friendly Holidays

Beautiful! I loved their service

I had an exceptional experience at the Shangri-La Hotel in Dubai. From the moment we arrived, the service stood out—every staff member, from reception to the restaurant team, was warm, attentive, and genuinely hospitable. We were greeted by Khodarahm, he’s an absolute asset to the hotel, full of life and cheers you up! One of the touches I appreciated most was the hotel’s use of WhatsApp to check in on us throughout our stay; it made communication easy and made us feel truly looked after. Breakfast was another highlight. The selection was impressive, and the chefs went above and beyond by remembering exactly what we liked and having it ready each morning. It’s rare to receive that level of personalized attention. Our room was always cleaned to perfection, adding even more comfort to the stay. The location couldn’t be better—central, convenient, and close to many of Dubai’s top attractions. We hired a car to get around and the you can valet park your car here for free if you’re a guest and even the valet staff were brilliant. If you’re staying here, make sure to visit the viewing platform at the hotel. The view of Dubai’s skyline is absolutely stunning and not to be missed. I highly recommend Shangri-La Dubai to anyone considering a stay in the city. You will not regret it!

Great hotel and staff, its very well located in the middle of everything.

Good location with good amenities including the gym, spa and swimming pool. The facilities were very clean and the staff were outstanding. Overall it was a very positive experience. The only downsides were the slow lifts during peak hours and the lack of kitchen utensils in our room

Room was clean and in excellent repair. Helpful staff.

I’m glad I had different reservations so that I can make more comments here. I will not stop raving about the amazing staff. Everyone is so well trained. I almost felt like I was at a Ritz Carlton hotel. The Golden standard is definitely applied here. I love how helpful everyone was and how willing they were to assist us while we were here.

I had an exceptional experience at the Shangri-La Hotel in Dubai. From the moment we arrived, the service stood out—every staff member, from reception to the restaurant team, was warm, attentive, and genuinely hospitable. We were greeted by Khodarahm, he’s an absolute asset to the hotel, full of life and cheers you up! One of the touches I appreciated most was the hotel’s use of WhatsApp to check in on us throughout our stay; it made communication easy and made us feel truly looked after. Breakfast was another highlight. The selection was impressive, and the chefs went above and beyond by remembering exactly what we liked and having it ready each morning. It’s rare to receive that level of personalized attention. Our room was always cleaned to perfection, adding even more comfort to the stay. The location couldn’t be better—central, convenient, and close to many of Dubai’s top attractions. We hired a car to get around and the you can valet park your car here for free if you’re a guest and even the valet staff were brilliant. If you’re staying here, make sure to visit the viewing platform at the hotel. The view of Dubai’s skyline is absolutely stunning and not to be missed. I highly recommend Shangri-La Dubai to anyone considering a stay in the city. You will not regret it!

Great hotel and staff, its very well located in the middle of everything.

Perfect in all aspects

I’m glad I had different reservations so that I can make more comments here. I will not stop raving about the amazing staff. Everyone is so well trained. I almost felt like I was at a Ritz Carlton hotel. The Golden standard is definitely applied here. I love how helpful everyone was and how willing they were to assist us while we were here.

staff were great and helpful. The room was also OK except for the TV which was annoyingly not working properly and constantly promoting Habtoor enterprises made worst by the fact that I needed to reboot the TV constantly and each time get back to Habtoor promotions !

Beautiful! I loved their service

Good location with good amenities including the gym, spa and swimming pool. The facilities were very clean and the staff were outstanding. Overall it was a very positive experience. The only downsides were the slow lifts during peak hours and the lack of kitchen utensils in our room

Great hotel, staff was so nice and the location is great.