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Sofitel Dubai Downtown

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Exterior
2 outdoor pools, pool umbrellas, pool loungers
2 outdoor pools, pool umbrellas, pool loungers
2 outdoor pools, pool umbrellas, pool loungers
Presidential Suite, 1 King Bed, Business Lounge Access, View (Burj Khalifa View) | Premium bedding, down duvets, minibar, in-room safe

Overview of Sofitel Dubai Downtown

VIP Access
UNESCO Sustainable Travel Pledge

Sofitel Dubai Downtown

5.0 star property

9.2/10 Wonderful

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
Map
Sheihk Zayed Road, Downtown Dubai, Dubai

Explore the area

  • Popular LocationDubai Mall8 min walk
  • Popular LocationBurj Khalifa10 min walk
  • Popular LocationDubai Aquarium & Underwater Zoo16 min walk
  • AirportDubai (DXB-Dubai Intl.)12 min drive

Room options

About this area

Dubai

Located in Downtown Dubai neighbourhood, Sofitel Dubai Downtown is connected to a shopping centre. Burj Khalifa and Dubai Fountain are notable landmarks, and travellers looking to shop may want to visit Dubai Mall and City Walk. Travelling with kids? Don't miss KidZania. Spend some time exploring the area's activities, including golfing. Guests love the hotel's central location.

What's nearby

  • Emaar Square - 5 min walk
  • Dubai Mall - 8 min walk
  • Burj Khalifa - 10 min walk
  • Dubai Opera - 11 min walk
  • Dubai Aquarium & Underwater Zoo - 16 min walk

Getting around

  • Burj Khalifa - Dubai Mall Station - 2 min walk
  • Dubai (DXB-Dubai Intl.) - 12 min drive

About this property

Sofitel Dubai Downtown

5-star luxury hotel near Burj Khalifa
Close to Dubai Mall, Sofitel Dubai Downtown provides a swim-up bar, a poolside bar and a corner/local shop. Indulge in aromatherapy, a Thai massage and a facial at the on-site spa. Be sure to enjoy a meal at any of the 5 on-site restaurants, which feature international cuisine and a poolside location. Free in-room WiFi is available to all guests, along with a terrace and shopping on site.
You'll also find perks such as:
  • 2 outdoor pools with sunloungers, pool umbrellas and a lifeguard on site
  • Free self-parking and valet parking
  • Buffet breakfast (surcharge), a free area shuttle and an area shuttle
  • Express check-out, coffee/tea in the lobby and multilingual staff
  • Guest reviews give top marks for the dining options, central location and helpful staff
Room features
All 350 individually furnished rooms boast comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as pillow menus and laptop-compatible safes. Guest reviews speak positively of the overall comfort rooms at the property.
Other amenities include:
  • Hypo-allergenic bedding, down duvets and rollaway/extra beds (surcharge)
  • Bathrooms with rainfall showers and designer toiletries
  • 40-inch flat-screen TVs with premium channels
  • Separate sitting areas, electric kettles and daily housekeeping

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Languages

Arabic, Chinese (Mandarin), Dutch, English, Filipino, French, German, Greek, Hindi, Indonesian, Italian, Portuguese, Romanian, Russian, Spanish, Thai, Ukranian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • Free local area shuttle
  • Free beach shuttle

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–11:00 AM: AED 145 per person
  • 5 restaurants and 1 coffee shop/cafe
  • 3 bars/lounges, 1 swim-up bar and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Les Cuisines
  • La Patisserie
  • Wakame
  • Mosaic Pool and Lounge
  • Inka

Things to do

  • 2 outdoor pools
  • Fitness centre
  • Full-service spa
  • Lifeguards on site
  • Playground
  • Sauna
  • Shopping
  • Hot tub

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Corner/local shop
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (14956 square feet of space)
  • Meeting rooms - 11

Outdoors

  • Garden
  • Lifeguards on site
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - Thai
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Couples dining
  • Designated smoking areas
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bidet
  • Deep-soaking bath
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bath and shower

Entertainment

  • 40-inch flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - 3 AM
Early check-in subject to availability
An early check-in fee will be charged

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from September 12 2022 to November 30 2022 (dates subject to change):
  • Fitness facilities

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AED 240.0 per night.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: AED 145 per person (approximately)
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: AED 240.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Sofitel Dubai Downtown
Sofitel Hotel Dubai Downtown
Sofitel Dubai Downtown Hotel
Sofitel Dubai Downtown Hotel
Sofitel Dubai Downtown Dubai
Sofitel Dubai Downtown Hotel Dubai

Frequently asked questions

Does Sofitel Dubai Downtown have a pool?

Yes, this property has 2 outdoor pools.

How much does it cost to stay at ?

As of 8 Dec 2022, prices found for a 1-night stay for 2 adults at on 8 Jan 2023 start from ₹18,162.74, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sofitel Dubai Downtown pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sofitel Dubai Downtown?

Self-parking and valet parking are free at this property.

What time is check-in at Sofitel Dubai Downtown?

Check-in is from 3 PM - 3 AM. A fee applies for early check-in (subject to availability).

What time is check-out at Sofitel Dubai Downtown?

Checkout is at noon.

Where is Sofitel Dubai Downtown located?

This family-friendly Dubai hotel is located near the airport, within a 10-minute walk of Emaar Square, Dubai Mall and Burj Khalifa. Dubai Opera and City Walk are also within 1 mi (2 km). Burj Khalifa - Dubai Mall Station is only a 2-minute walk and Business Bay Station is 18 minutes.

Can I cancel my reservation for free at Sofitel Dubai Downtown and receive a full refund?

Yes, Sofitel Dubai Downtown offers free cancellation on select room rates, because flexibility matters! Please refer to Sofitel Dubai Downtown cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

9.2

Wonderful

Rating 10 - Excellent. 737 out of 1001 reviews" "
" "10 - Excellent 74%
Rating 8 - Good. 190 out of 1001 reviews" "
" "8 - Good 19%
Rating 6 - Okay. 35 out of 1001 reviews" "
" "6 - Okay 3%
Rating 4 - Poor. 21 out of 1001 reviews" "
" "4 - Poor 2%
Rating 2 - Terrible. 18 out of 1001 reviews" "
" "2 - Terrible 2%

9.5/10

Cleanliness

9.3/10

Staff & service

9.1/10

Amenities

9.3/10

Property conditions & facilities

8.8/10

Eco-friendliness

10/10 Excellent

Santiago
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is well located the room are big and comfortable. The breakfast is really good. Pool is nice and staff are great

10/10 Excellent

hossam
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very convinient location, multiple dining options
Stayed 6 nights in Nov 2022

10/10 Excellent

Van
Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to Dubai mall which you can walk through the metro path. Excellent and friendly service staff. Clean room.
Stayed 5 nights in Nov 2022

10/10 Excellent

Zainab Abbas
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay very much. Everything was perfect and the staff were extremely kind. Would definitely recommend staying here.
Stayed 2 nights in Nov 2022

8/10 Good

Fernando
Travelled with partner
Liked: Cleanliness, staff & service, amenities
Mattress was really bad. It had a hill in the middle. Also the TV connection to channels get lost every two minutes. Impossible to see anything.
Stayed 4 nights in Nov 2022

4/10 Poor

Ibrahim
Travelled with family, Travelled with group
Liked: Property conditions & facilities
Disliked: Staff & service
Service was below par for a 5 star hotel

10/10 Excellent

tatiana
Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked buffet breakfast. It has everything that satisfy any taste

2/10 Terrible

Appiah Kusi
Travelled with family
Disliked: Staff & service, amenities
My sister fell on the lift and was not taken care off.