Yucatan Peninsula Golf Holidays

I liked the pools, but need more rum in the drinks

Service above and beyond!!

Roberto was fabulous in the buffet area. The buffet was my favorite place to eat. Food was fresh and there were plenty of options. Everyone had a smile on their face and was eager to help with service.

It’s a good family resort. I went with friends and kids and we were able to enjoy the bars, the restaurants. The rooms were hot, even after they put the temperature down. (You do not have access to manage your room AC, you need to call the front desk for them to adjust it). The staff were incredible, super attentive!!! We enjoyed the buffet the most and the main pool with the swim up bar.

Absolutely incredible. My entire family was asking me to book another trip with them so they could experience the hotel. Truly the best in Tulum.

The property was fine, but not what I was expecting. First, I booked this hotel for the garden suite based on the pics of a secluded garden hot tub and private lounging area. The pictures were not an accurate representation of the space AT ALL. There is no privacy or secluded area. The hot tub was very much in the open for all other guests or staff to see, so we never even the space. When we got to the room I called downstairs to ask why it looked nothing like the pictures and was told “we don’t control what pictures Expedia uses.” The room was ok. The bed wasn’t great, pillows were awful and towels were scratchy. The thermostat in the room never dropped below 22 C (71.6 F), no matter how low we set it. Most times the temp was between 22.5-23.5 C (72.5-74.3F). It legitimately took 10 minutes for the shower to come to temp. None of this was terrible, but it’s also not “luxury.” The service at the hotel was NOT what I’ve come to expect from travel in Mexico. I return to Mexico again and again for the genuine warmth and hospitality of the people. While several of the staff members were very nice, there was a general apathy and even curtness among many members, especially front desk. Several times I asked about amenities or logistics and was either given the wrong info or flat out told “I don’t know” with no attempt to find out. The property is beautiful, quiet, & safe. Pools are stunning. Food was fine. Overall it was fine but I won’t stay there again.

Service above and beyond!!

Absolutely incredible. My entire family was asking me to book another trip with them so they could experience the hotel. Truly the best in Tulum.

Roberto was fabulous in the buffet area. The buffet was my favorite place to eat. Food was fresh and there were plenty of options. Everyone had a smile on their face and was eager to help with service.

Service above and beyond!!

It’s a good family resort. I went with friends and kids and we were able to enjoy the bars, the restaurants. The rooms were hot, even after they put the temperature down. (You do not have access to manage your room AC, you need to call the front desk for them to adjust it). The staff were incredible, super attentive!!! We enjoyed the buffet the most and the main pool with the swim up bar.