Search Green Hotels in Westend

"Upon my arrival at the premises, I encountered a situation at the entrance where I was managing two luggage bags, and access required an access card. Despite my visible struggle, two reception staff members observed me without offering assistance. Furthermore, I was unexpectedly informed about a security deposit requirement, which had not been previously communicated. If paying with a debit card, the requested amount was $300, which I found to be excessive. Subsequently, I was assigned a room located at a considerable distance, where the Wi-Fi signal was consistently unavailable. The staff member's demeanor suggested an attempt to downplay these issues, though her intentions were discernible. I cannot recommend this establishment. Additionally, I have yet to receive my security deposit, despite more than a week having passed."

"The heater wasn’t working at winter!"

"No bike in the exercise room. Staff very friendly and accommodating."

"Hot tub wasn’t working, second time I book here for it and it doesn’t work ☹️ Staff were great and rooms clean"

"Problems with my booking. Didn’t get my booked room on the first night then charged more money for their mistake. Not enough elevators available at the hotel"

"Water slide, pool and hot tub were great for younger kids. Jets on the hot tub were not working. "

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