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"Stay was ok! Room was very nice, spacious as well. Appreciated the little kitchenette during our stay. Service from check in was not very friendly. I felt like I was just a number and they just wanted me to pass through. We asked for extra pillows after we returned from dinner, and the lady at the front desk gave us a facial reaction like we were crazy, and then she said they had no pillows. We also asked for a blow dryer, because we assumed the room would be equipped with one, but now I...

"Absolutely loved our stay here when visiting Banff! The cutest hotel and loved the outside rooms! "

"Hot hot pools. Great service "

"Everything was good "

"Would return "

"The staff were very friendly and helpful. The hotel could use some updates like new carpeting in the hallways and public areas!! "

"At this price point I would expect 2ply toilet paper."

"Great quite spot only down side had to use restaurant at neighboring hotel"

"Small but okay for one night for a place to hang your hat. Little choice for tv viewing. Bathroom sink drained very slowly (advised front desk). Grab bar would be nice for the tub, but that’s only cause I’m an old fart. 😁👍"

"Place was undergoing some construction, our first morning was loud due to this. I spoke with the front desk manager and he moved us to a quieter room. Took care of a few charges and made everything right! Great job by this employee!!!! I’d definitely come back. "