West India Hotels with Hot Tubs

"Excellent room nice and clean"

"The quanlity of the service was overall excellent. My constructive feedback is towards the concierge department. They mentioned they connected with another TAJ hotel restaurant on my request to make dinner reservations. This restaurant did not accept reservations but i was told they registered my name so the restaurant was aware i was to arrive with my guests. However, the restaurant did not register my name and the manager there confirmed thisby showing me the guest list. I sought clarification upon returning to the Taj Palace but again no explanations were provided. I found this lack of communication from their end rather disheartening. I would have appreciated an explanation. The service of Amrita, the management trainee was good. Th restaurant sea lounge was amazing boh for the food and service. The waiter staff Goydi and Kavya were excellent.Th constructive feedback that I provided to the manager Sagnik was well received. The service at the poolside was rather slow and my partner had to physically get up from our table and ask for a aiter after waiting about 10 mins. The interesting part was that it wasn't even busy in appearance and a few of the staff were horsing around by themselves. I hope that the training program for these youngsters improve as it reflects poorly on the hotel brand. The pool staff and the health club staff were all amazing notably Appa, Parmeswer and Yogesh who went above and beyond to provide amazing service. The shamiana restaurant needs an upd"

"Had a good stay .. breakfast was very good .. customer service was excellent not to mention Nikita Mishra on front desk was commendable."

"Staff was so professional "

"Yes"

"Clean rooms and food service"

"Rooms were spotless,all staff extremely helpful and friendly. The breakfast is surely something to behold all manner of sweet and savoury delights, the idlis were particularly good served with sambal and the dosas were delicious with a lovely fluffy potato fillings.I’ve never been away at Christmas time before,the Taj had a magnificent tree and presents in the foyer with Christmas lights.They even laid on a Christmas parade with Santa on a motorcycle!! Excellent "