"I booked this hotel after my son had an operation, I decided on the penthouse suite as it said it was one bedroom with a kitchen….
This room was one room with 3 beds. It’s kitchen was terrible, a small unit in the corner of the room with a coffee maker a small countertop oven that I was told if I used it there was a surcharge of $25 and a microwave… if I used the crockery and did not wash it up there would be a $25 surcharge, now I have no problem tidying up after myself at all and washing up, a facility I needed as my son had a broken jaw and had to have everything liquidised. But to my dismay there is no sink!!! I had to wash up in the sink in the bathroom or the bath right next to the toilet!!! This is not acceptable at all! I did ask the staff exactly how they expected you to wash up when there was no sink!! Plus then you have to think the crockery that is there has all been washed up in the bathroom too! And we all know the fecal matter that would be in the air when you flush the toilet is not something you want around your plates and knives and forks! Hasten to add we did not use any of the crockery!
The location is fantastic, as to the room I was massively disappointed! "
"We stayed overnight to watch a hockey game . They were more than accommodating due to the fact I had lost my ID for check in . Great hotel wish we had stayed one more day to use the pool . "
If you and your partner need a romantic holiday, we've got just the thing. Our guests also love West End for its major shopping area, array of dining options and cycling. You might consider checking out some of the nearby sights and attractions such as Robson Street, Sunset Beach or English Bay Beach. If you're interested in staying near a particular destination, you can sort by neighbourhood or distance to top sights, so you'll be able to see everything on your list.
What is there to do in West End?
There's nothing better than wandering around a new destination with your sweetheart, so consider taking time to discover all there is to see and do in West End. Couples looking for a little of everything will enjoy West End for its shopping, cycling and beaches. If you want to spend a day exploring, you might consider stopping at Robson Street, Sunset Beach or English Bay Beach.