"The person at the reception was so hostile.
He totally refused to accept the booking made on Hotels.com.
He claimed only OYO bookings with 10 digits of confirmation will be accepted.
Hotels.com was not contactable on their customer service number.
OYO could not find my booking since it was booked through Hotels.com.
Overall, a messed up booking and a total sham.
Lost my booking amount and all trust on Hotels.com and OYO teams. "
"The person at the reception was so hostile.
He totally refused to accept the booking made on Hotels.com.
He claimed only OYO bookings with 10 digits of confirmation will be accepted.
Hotels.com was not contactable on their customer service number.
OYO could not find my booking since it was booked through Hotels.com.
Overall, a messed up booking and a total sham.
Lost my booking amount and all trust on Hotels.com and OYO teams. "
"We were turned away from the OYO hotel. We were told that they do not accept reservations from foreign guests. We showed them our booking information, passports, and visas but they said it was “against their rules”. This took about 2 hrs of discussion before we decided we were not going to be able to stay there. We had to make arrangements to stay at another hotel last night. I am still waiting to receive a full refund from Hotels.com."
"We were turned away from the OYO hotel. We were told that they do not accept reservations from foreign guests. We showed them our booking information, passports, and visas but they said it was “against their rules”. This took about 2 hrs of discussion before we decided we were not going to be able to stay there. We had to make arrangements to stay at another hotel last night. I am still waiting to receive a full refund from Hotels.com."
"Terrible. Elevators are shut off by 9pm and the stairwells are dark and dingy. No hot water. Breakfast is served without coffee or tea. I am not going back to this place again!"
"Terrible. Elevators are shut off by 9pm and the stairwells are dark and dingy. No hot water. Breakfast is served without coffee or tea. I am not going back to this place again!"
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
An potentially inconvenient but necessary overnight stay was turned into an unexpectedly enjoyable experience, all because of the most incredibly enthusiastic and responsive staff that I have ever come across. I was not sure how we would locate the shuttle from the airport, so I sent a text message before leaving Bangalore. When we we arrived in Chennai a couple of hours later, there was a chauffeur with a signboard, to whisk us to the hotel. He had our room key, so that check in was simple,...
An potentially inconvenient but necessary overnight stay was turned into an unexpectedly enjoyable experience, all because of the most incredibly enthusiastic and responsive staff that I have ever come across. I was not sure how we would locate the shuttle from the airport, so I sent a text message before leaving Bangalore. When we we arrived in Chennai a couple of hours later, there was a chauffeur with a signboard, to whisk us to the hotel. He had our room key, so that check in was simple,...
Brian
Reviewed January 24, 2018Reviewed January 24, 2018
Lovely hotel in the centre of Chennai. Staff very welcoming and hotel in excellent condition. Their are some refurbishments taking place but this does not affect the guest in any way. \rooms are very spacious and have everything you need with plenty of bottled water supplied. Bathroom is clean and showers excellent.
Food is either via a buffet or a la carte menu and both are excellent with a great choice all in all would thoroughly recommend
Lovely hotel in the centre of Chennai. Staff very welcoming and hotel in excellent condition. Their are some refurbishments taking place but this does not affect the guest in any way. \rooms are very spacious and have everything you need with plenty of bottled water supplied. Bathroom is clean and showers excellent.
Food is either via a buffet or a la carte menu and both are excellent with a great choice all in all would thoroughly recommend
The experience of staying at the Leela Palace is unique. We stayed here for 8 nights.
Above a certain star rating, hotels in India serve as sanctuaries from the frenetic, turbo-driven, high octane energy outside their gates.
The Leela Palace understands that even the most intrepid, culturally voracious Europeans can only manage limited exposure to 'real Indian' life. The tranquil, gracious respite provided by this hotel (Leela Palace) warrants a 6 star rating.
The subtlety of the...
The experience of staying at the Leela Palace is unique. We stayed here for 8 nights.
Above a certain star rating, hotels in India serve as sanctuaries from the frenetic, turbo-driven, high octane energy outside their gates.
The Leela Palace understands that even the most intrepid, culturally voracious Europeans can only manage limited exposure to 'real Indian' life. The tranquil, gracious respite provided by this hotel (Leela Palace) warrants a 6 star rating.
The subtlety of the...
It was a 1 night stay, but a great experience. The hotel is in a good location next to a shopping center and many local restaurants around. We got a good deal in price. Has 5 star quality. Lunch was excellent. But breakfast was ok. Friendliness of staff, very professional. Would like to visit again.
It was a 1 night stay, but a great experience. The hotel is in a good location next to a shopping center and many local restaurants around. We got a good deal in price. Has 5 star quality. Lunch was excellent. But breakfast was ok. Friendliness of staff, very professional. Would like to visit again.
Kannan
Reviewed September 16, 2016Reviewed September 16, 2016