Everything about this hotel is excellent. From the Bell staff to the Front Desk to the Housekeeping staff and Bartenders...all were friendly and professional and 100% dedicated to making sure my stay was nothing less than perfect. Will never stay at another hotel in Manhattan again! Loved this place! I'm already planning my next trip to visit the Loew's Regency.❤️
My husband and I were very happy with this hotel. The bed was very comfortable and the room was very nice and cozy. Everything was cleaned and the staff was very attentive. We were very impressed with the fact that they could store our belongings after checking out. We wanted to stay a little longer and our bus was not leaving until 3pm, so we were worried that we would need to carry our bags around. My husband asked at the front desk, and the young lady said that she could store our bags after checking out. We were so grateful and were able to spend more time in the city. Not only did they store our belongings, but they also let us go up to the terrace to have lunch. I can't say enough how much my husband and I enjoyed our stay:) we truly loved it!
there is nothing the franklin can do about it but the building next door is being rebuilt. there is construction 6 days a week. the franklin let's you know right away. we slept well and the little breakfast was great. the WIFI did not work duriing our entire stay. the staff is delightful.
"Plain and simple, not a finer hotel in New York."
I travelled to New York last week and had the great pleasure of staying at The Lowell for the first time. A dear friend recommended the Lowell and it exceeded my expectations.
The Lowell could not have provided a lovelier, silkier stay for me. Absolute perfection. John, the concierge, was aware my stay coincided with my birthday and a bottle of champagne and a chocolate birthday cake were awaiting me in my room. I've no doubt, had I asked, a dozen staff would have been upstairs singing "Happy Birthday" to me, just because that's the perfect elegance of The Lowell.
The hotel is absolute perfection; I cannot wait to return. And I had the great privilege of seeing the Pope to boot! His Holiness would have loved The Lowell.
Kindest regards to everyone who made my stay an absolute joy.
Traveller from Sun Valley, ID
Key Selling Points:-The only Full-Service, Luxury Hotel of less than 100 Rooms.-A 1928 Landmark Building between Park and …More
Hotel is undergoing outside construction however once entering the foyer it's like walking into an oasis. Any noise was more due to other construction on the street which seems to everywhere in Manhattan at the moment. If you're out & about most of the day, any noise is not an issue - nights & mornings were quiet.
Staff were very welcoming & helpful with our every need.
Room (we stayed in a 1 bedroom apartment) was spacious & well equiped. Air conditioning worked well & amenities provided were sufficient for a self contained stay. Gym & laundry facilities also very good.
Of all the superlatives used to describe the Upper East Side, one word is apt: richest. Some of the city’s wealthiest residents live in the high rises that line Fifth Avenue. Be prepared to spend an entire day at the Museum of Metropolitan Art. Both a physical and art-world behemoth, the Met is home to several masterworks, from an intact ancient Nubian temple to post-modern color studies.