Search Hotels in Tottenville, New York

"When I went to purchase an item from the store located in the lobby, there was no one present at the front desk. I waited for a short period and then left to look for a nearby store. Approximately 40 minutes later, when I returned, the front desk was still unattended. The same two individuals who had been waiting earlier were still there waiting for someone to return to the desk. The curtains in my room were dirty. The phone in the room did not work I had to call front desk with my cellphone to request shower gel. The toilet would not flush I had to lift up the top and put water I. The tank for the toilet to flush. "

"Excellent stay. Staff is very capable, efficient and friendly. I appreciated the grace on checkout time so I could take a meeting from my room. Room was comfortable, clean, and quiet. Best part: free breakfast, including not only waffles but also whipped cream and chocolate chips to delight my inner child. Would definitely stay again."

"Great location close to trains and restaurants good prices"

"Great room, and room service, but the bar was closed for a private event so i couldn’t use it. "

"Fabulous location. We walked everywhere! Amazing staff. They were so very helpful. Gorgeous and lovely king room. The white noise feature was very helpful. I slept amazingly. Beautiful lobby with live jazz performances were a bonus. The whole stay exceeded expectations!"

"Great"

"They double charged me "

"No water bottles in the fridge which annoyed me considering I was on the 7th floor and arrived at midnight... going back down to get them was exhausting so I had to wait til morning. "

"Was super surprised by the $35/night destination fee that I unexpectedly had to pay at check-in. All that came with that was a grab and go breakfast (packaged granola bars & oranges), you also get a $20 credit per room to spend at the café or the lounge bar. Which just feels scammy. There are no fridges in the rooms. There was an obscene amount of dust in the little cubbies at the base of the bed. There was no body lotion. Once I closed my blinds for the night, they were stuck and would not reopen for the 5 nights that I was there. They put a large emphasis on all of the bars/lounges/amenities that are within the hotel, but as a guest of the hotel, I couldn’t even get into any of them without booking a night in advance. Which in a way I can understand, but they made them all sound very accessible upon check-in. Honestly, there were a few good things, but they were largely overshadowed by the annoyances. Wouldn’t recommend for a longer stay, but I’m sure a night or two would be tolerable. "