Search Hotels Near The Sentinal, Birmingham

"Welcoming staff, beautiful hotel"

"Great staff "

"Good rooms, great atmosphere would definitely go again"

"Lovely hotel."

"We have loved our time at New Hall Hotel. The place is beautiful. We end up visiting again within rhe same week it was so nice. Whenever we come to the west Midlands this is where we stay. The rooms are spacious and clean, the food is lovely and a nice selection. Everyone speaks to you and makes you feel welcome. Next time we will try the spa. "

"Beautiful place"

"Train station being close is about the only good thing this place has to offer. You have to make it past the bar with a bunch of rowdy drunks talking trash to you just to check in. Whoever took the pictures for this place deserves a raise. The room is tiny. The mattress is old. The bathroom is gross. The carpet is gross. Was woken up at 2 am by a guy pounding on the door next to us begging someone to let him in. This went on for about 15 minutes the first night. There is no security lock on the door. There’s not a decent place to eat near by. You can stay virtually anywhere else for the same or better price. If you have a family. Absolutely do not stay here. "

"Unacceptable. Mattresses are completely beyond their end of life. Booked two rooms and both were the same, one mattress literally had a spring coming out of it and poking into the sheet. The other had springs that would jab into your sides and crunched every time you moved. Asked for a second duvet so we could lie on top of it for extra padding, which never arrived. Car parking is extortionate at £10 per night. Many other areas in the room that are shabby a need upgrading, too many to list. Staff in the morning were apologetic and said that new beds are “on order” but didn’t seem to engage with the suggestion to buy mattress toppers for the guests in the meantime. Absolutely not a 3 star stay as advertised on Hotels.com. So for now, avoid!"

"Great"