Surprise Original Townsite Hotels with Hot Tubs

"What’s good about the Hilton Cliffs? The rooms are clean and spacious. The toilet/shower area was tight and certainly would be difficult for a larger individual or someone with mobility issues. The gym was well equipped and the multiple pools were clean with many lounge chairs and umbrellas. There are free washers and dryers, you supply the detergent and dryer sheets. This was an unexpected benefit and came in handy cleaning the bathing suits prior packing. The worst thing about the property is the parking. They recently initiated a $10.00 per night parking fee. The Hilton should pay you to park. The streets on property are incredibly narrow. My rental vehicle was a Hyundai Santa Fe, I had to creep through the streets in fear of hitting the side mirrors on my vehicle or the vehicles that were parallel parked. I frequently came within two inches of hitting a vehicle. There are limited parking spaces. One evening I had to park two buildings away from my room. One parking area is in a dead end, so you have to parallel park, then maneuver the car out of the space and back up 2-3 spaces to exit the area. Some of the parking are on steep inclines, so when you exit your vehicle you practically fall out. I would describe the parking as horrendous. I thought the location would be convenient , half way between I-17 and Scottsdale. But the parking situation negates any convenience. "

"Water in pool was dirty, room was smelly"

"Unsafe property. Room not as pictured on app. Man passed out 3 rooms down with door open and music blasting. "

"A suite with too small a fridge and bathroom counter. HVAC fan and bathroom exhaust fan very loud. Staff excellent. Breakfast on of the better I've had at a similar hotel"

"super friendly staff all around! water park was a hit with our daughter. Only downside was parking & construction but other than that was great! "

"Excellent "

"The room was not as updated as the pictured showed and it was poorly keep"

"Terrible stay! Will be demanding a significant refund. Here 4 ‘and five days. On all five days we complained that there was no hot water, and we had to go to the front desk to do that because on all five days, they never answered their phone connection to the front desk. One desk clerk said that she was the only one there and didn’t have time to answer the phone. That’s absurd. Only decent thing was the swimming pool."

"N/A"