"Mold around the bathtub, cockroaches, spiders and moths in room, main TV did not work, missing light bulbs/various different light bulbs, asked them to change and also install where missing. Pool was dirty, debris in pool and a chair, mattress was very hard and uncomfortable, the safe did not work, offered us a free breakfast due to the cockroach issue. Staff was the only good thing. Definitely needs refurbishing."
"This is an excellent hotel. It is exceptionally clean with very well appointed rooms. There are nice linens on the bed .The bathrooms are nice and new. There is a large separate shower and large jacuzzi tub. Chairs and chaise lounge are comfortable with cushions for the deck chairs. The water view is worth the money as it is a beautiful view. The pool area is really nice with plenty of comfortable seating for the size of the hotel.
There is a restaurant whose kitchen is open to the dining area...
"Lovely old manor where you are treated like royalty. It’s very comfortable, clean and safe with lots of amenities. The hostesses are lovely and very accommodating. It’s the only place to stay if you are going to or thru Heidelberg. "
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
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With shops, theaters and a bird park among the attractions, there’s fun for all the family during the day and night at this Tuscan-themed entertainment center.
During your trip to Johannesburg, you can enjoy retail therapy at Melrose Arch Shopping Centre. Attend a sporting event or simply enjoy the top-notch restaurants while you're in the area.
During your visit to Johannesburg, you can find the perfect gifts to bring home at Sandton City Mall. You can attend a sporting event while in the area.
"From we arrived the front desk reception evening staff 23rd july made us fell welcome. The gentlemen who worked with Monalisa upon our arived and the other gentlemen that worked with here during Saturday shift were outstanding. In fact the entire reception staff were great. Lets not forget the ladies at the dinning area including the lady who assist me with getting a local mtn food card without her assistance were dead in the water phone wise. The housekeeping shorter house keeping lady with plaits in her hair that worked our floor room #355 went beyound her responsibilty to ensure our room was in order. Mr Elias who assist us with getting around was outstanding. The shuttle driving who worked the evening shift upon our arrival at the airport on 23rd july 2025 and departure on the afternoon of 30th july was great, he did not leave in fact he came looking for us when we were late returning from the airport foriegn exchange. The entire staff at the resort made our 8000 mile trip there memoriable. We have stayed at many hotels around the world and without a doubt this was our best. Thanks everyone from Mr and Mrs. Knowles. Even the local Mcdonalds down the street were great.
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"Hotel staff was very nice and helpful. Area where hotel is located isnt excatly safe for tourists but hotel has 24/7 security and easy to uber everywhere to and from the hotel. "
"This is an excellent hotel. It is exceptionally clean with very well appointed rooms. There are nice linens on the bed .The bathrooms are nice and new. There is a large separate shower and large jacuzzi tub. Chairs and chaise lounge are comfortable with cushions for the deck chairs. The water view is worth the money as it is a beautiful view. The pool area is really nice with plenty of comfortable seating for the size of the hotel.
There is a restaurant whose kitchen is open to the dining area producing good quality food.
Hotel is located in a very upscale neighbourhood. It is located across the non busy road from a beautiful lake (non swimming). The lake has a nice 2.5 km walk around it with very upscale homes on one side and the lake with birds on the other.
The hotel has good service and is impeccably clean with maintenance being kept up.
This is a fabulous and restful place to stay."
