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Every moment of my stay at the One & Only was a pleasant experience. You will not be disappointed. From the most helpful concierge to the consistently friendly interaction with every staff member, this hotel is better than 5 stars. Just take a walk through the lobby to the pool- gorgeous. I loved the live music in the evenings as well. I stayed in the standard room- wasn't disappointed a bit. Huge bathroom with best shower ever :) I could go on & on.
Traveller from chicago
This family-friendly Cape Town hotel is located on the waterfront, within a 10-minute walk of Two Oceans Aquarium and …More
We started our trip to South Africa in Cape Town and stayed at the Taj. It is a great hotel in a relatively safe area. Parking is only by valet since it is in town. When we asked the concierge for a place to have dinner they gave us excellent recommendations that were just a taxi ride away. We chose one in amps bay which was only a 25 minute cab ride.
The breakfast at the hotel is excellent and quite upscale, as you would expect from a 5 star rated hotel..
The room was comfortable and even had a glass wall between the bathroom and the bed area. All in all it was an excellent start to our adventures of shark diving and horseback safari's.
Traveller from Abu Dhabi
This family-friendly Cape Town hotel is located on the Strip, just steps from St. George's Cathedral and Greenmarket Square …More
We were initially assigned a room that was anywhere near ready to be occupied. It took a few attempts for them to locate a room for us. Once in the room, it was fine until I tried to get on the internet. For some reason their system still showed us in the previous room. I called the desk and was told to give them a few minutes to fix the profiled. I waited and sill nothing. So, I went down to the desk I was asked "did you try logging on with the initial room number"? Well of course I didn't, I wouldn't have thought to do to that especially since we called the desk and was told to give them a few minutes to make the change. So I was then told to use the Conference Room code, which did not work once I got back to my room. So, I just logged on using the initial room number. The next morning I asked for a late check out and was given the price, when explained the issues we had had upon check-in, I asked for a complimentary late check-out and it was granted. I appreciate the comp, but think it should have been offered. The lunch buffet was amazing as well as the restaurant staff.
Traveller from San Juan, Puerto Rico
Situated near the airport, this hotel is within 3 mi (5 km) of Kempton Park Golf Club, International Terminal Duty Free Mall …More
Excellent location opposite train station to access the airport, the area felt safe to walk around and easy access to Sandton City shopping centre. The staff were great - we were upgraded to a suite when they found out we had young children and allowed late check out with no fuss.
Traveller from London
Located in Sandton, this hotel is within a 10-minute walk of Peacemaker Museum and Sandton City. Nelson Mandela Square and …More
This is a beautiful hotel in a very lovely natural setting. The overall facilities are lovely as is the golf course. The staff was kind and helpful. The only issue is that the food is quite average. I would have expected better from this facility. The breakfast buffet was ok but the dinner was really trying too hard to be very fancy and failed in this respect. We were looking for good family food but the restaurant could not deliver on this. We had dinner and then had to order simple room-service food to get what we were looking for. Overall, I would return to this hotel but would not use the main restaurant.
Traveller from Boston
Located by the ocean, this family-friendly hotel is within 9 mi (15 km) of Kleinmond Beach, Kogelberg Biosphere Reserve, and …More