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Victoria and Alfred Hotel by NEWMARK

Photo gallery for Victoria and Alfred Hotel by NEWMARK

Exterior
Outdoor pool
Loft, 1 King Bed | Premium bedding, minibar, in-room safe, free WiFi
Double Room, Mountain View | Living area | 32-inch flat-screen TV with satellite channels, TV
Double Room, Mountain View | Premium bedding, minibar, in-room safe, free WiFi

Overview of Victoria and Alfred Hotel by NEWMARK

VIP Access

Victoria and Alfred Hotel by NEWMARK

4.0 star property

9.2/10 Wonderful

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
Map
On the Waterfront Pierhead, V & A Waterfront, Cape Town, Western Cape, 8001

Guests rated this location 9.8/10 - Exceptional

Explore the area

  • Popular LocationCape Town Stadium17 min walk
  • Popular LocationLong Street7 min drive
  • Popular LocationCape Town Cruise Terminal10 min drive
  • AirportCape Town (CPT-Cape Town Intl.)22 min drive

Room options

About this area

Cape Town

Victoria and Alfred Hotel by NEWMARK is located in Victoria and Alfred Waterfront, a neighbourhood in Cape Town with good shopping. Zeitz Museum of Contemporary Art Africa and Cape Town Diamond Museum are cultural highlights, and some of the area's activities can be experienced at Cape Town Cruise Terminal and Rondebosch Golf Course. Two Oceans Aquarium and Cape Town Gateway Visitor Centre are also worth visiting. Scuba diving, snorkelling and waterskiing offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby.
Visit our Cape Town travel guideOpens in a new window
Map

What's nearby

  • Hisense Wheel of Excellence - 3 min walk
  • Two Oceans Aquarium - 5 min walk
  • Cape Town Stadium - 17 min walk
  • Long Street - 7 min drive
  • Cape Town Cruise Terminal - 10 min drive

Getting around

  • Esplanade Station - 5 min drive
  • Cape Town Station - 9 min drive
  • Cape Town (CPT-Cape Town Intl.) - 22 min drive

Restaurants

  • Mitchell's Brewery - 1 min walk
  • Starbucks - 2 min walk
  • Den Anker - 2 min walk
  • Harbour House V & A Waterfront - 2 min walk
  • Life Grand Café - 2 min walk

About this property

Victoria and Alfred Hotel by NEWMARK

4-star hotel located in Victoria and Alfred Waterfront
Take advantage of a marina, a return airport shuttle and a poolside bar at Victoria and Alfred Hotel by NEWMARK. For some rest and relaxation, visit the sauna, and indulge in a body scrub, a body wrap or a facial. The on-site international cuisine restaurant, GINJA Restaurant, features ocean views and al fresco dining. Stay connected with free in-room WiFi, and guests can find other amenities, such as a rooftop terrace and shopping on site.
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • Free self-parking
  • Full breakfast (surcharge), free bike hire and limo/town car service
  • A porter/bellboy, a 24-hour front desk and ATM/banking services
  • Guest reviews give top marks for the breakfast, helpful staff and location
Room features
All 94 rooms include comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as air conditioning and dressing gowns. Guests reviews give good marks for the spacious rooms at the property.
More amenities include:
  • Bathrooms with designer toiletries and shower/bath combinations
  • 32-inch flat-screen TVs with satellite channels
  • Childcare services, coffee/tea makers and daily housekeeping

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–11 AM: ZAR 275 per person
  • 1 poolside bar and 1 bar
  • 1 restaurant and 1 coffee shop/cafe
  • 24-hour room service

Restaurants on site

  • GINJA Restaurant

Things to do

  • Free bike hire
  • Health club
  • Outdoor pool
  • Sauna
  • Shopping
  • Spa services

Family friendly

  • Babysitting (surcharge)
  • In-room childcare (surcharge)
  • Laundry facilities
  • Outdoor pool

Conveniences

  • ATM/banking services
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Lift

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Garden
  • Marina on site
  • Rooftop terrace

Spa

  • 4 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Massage/treatment rooms
  • Thalassotherapy

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Lift
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hairdryer
  • Private bathroom
  • Shower/bath combination

Entertainment

  • Satellite channels
  • 32-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Free newspapers
  • In-room massage
  • Safe
  • Turndown service

Similar properties

See similar properties

Cape Town
Cape Town
Victoria and Alfred Waterfront
Victoria and Alfred Waterfront
Air conditioned
Air conditioned
Parking included
Parking included
Guest rating 4.5+
Guest rating 4.5+
Hotel
Hotel
Business-friendly
Business-friendly
4 star
4 star

Policies

Check-in

Check-in from 2 PM - 8:00 PM
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for ZAR 1165 per night.

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: from approximately ZAR 275 per person
  • Airport shuttle fee: ZAR 900 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: ZAR 1165 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

No pets and no service animals are allowed at this property

National rating

Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation.

Property is also known as

Victoria & Alfred Hotel
Victoria Alfred Hotel
Victoria Alfred Hotel Cape Town
Victoria Alfred Cape Town
Victoria Alfred
Victoria & Alfred Hotel Cape Town, South Africa
Victoria Alfred Hotel
Victoria And Alfred By Newmark
Victoria Alfred Hotel by NEWMARK

Frequently asked questions

Does Victoria and Alfred Hotel by NEWMARK have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at ?

As of 25 Mar 2023, prices found for a 1-night stay for 2 adults at on 16 Apr 2023 start from ₹20,634.65, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Victoria and Alfred Hotel by NEWMARK pet-friendly?

No, pets are not allowed at this property.

How much is parking at Victoria and Alfred Hotel by NEWMARK?

Self-parking is free at this property.

What time is check-in at Victoria and Alfred Hotel by NEWMARK?

Check-in is from 2 PM - 8:00 PM. Late check-in is available during limited hours.

What time is check-out at Victoria and Alfred Hotel by NEWMARK?

Checkout is at 11 AM.

Does Victoria and Alfred Hotel by NEWMARK provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of ZAR 900 per vehicle applies.

Where is Victoria and Alfred Hotel by NEWMARK located?

Located in Victoria and Alfred Waterfront, this spa hotel is within a 5-minute walk of Nelson Mandela Gateway and Cape Town Diamond Museum. Two Oceans Aquarium and Zeitz Museum of Contemporary Art Africa are also within 10 minutes. Cape Town Station is 28 minutes by foot.

Victoria and Alfred Hotel by NEWMARK Reviews

Victoria and Alfred Hotel by NEWMARK Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 688 out of 998 reviews" "
" "10 - Excellent 69%
Rating 8 - Good. 232 out of 998 reviews" "
" "8 - Good 23%
Rating 6 - Okay. 48 out of 998 reviews" "
" "6 - Okay 5%
Rating 4 - Poor. 21 out of 998 reviews" "
" "4 - Poor 2%
Rating 2 - Terrible. 9 out of 998 reviews" "
" "2 - Terrible 1%

9.4/10

Cleanliness

9.1/10

Staff & service

8.9/10

Amenities

8.9/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Alan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We have now stayed at the hotel 4 times over the last ten years and have never been disappointed. The changes since COVID (luckily we missed the rebuild of areas inside and outside the hotel) are excellent We can never find a fault
Stayed 2 nights in Mar 2023

2/10 Terrible

ae

Disliked: Staff & service, property conditions & facilities
Keys kept not working and staff were useless.

8/10 Good

Gerard, WOKING

Liked: Cleanliness, property conditions & facilities
Third time at the hotel and its location and surrounding views still provide great quality. The room I was given was a corner room and had amazing views, however it was right next to a door that the Housekeeping staff used to move around. The staff using this were often very noisy which was all heard in my room. Breakfast is good. Housekeeping is a little erratic. Sometimes drinking water would be left in your room, sometimes it wouldn't. Sometimes the bathroom amenities would be refreshed, sometimes they wouldn't. In general great place and recommended.
Stayed 5 nights in Mar 2023

10/10 Excellent

Philip

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this hotel make is a hotel that you always look for first. Location is perfect too.
Stayed 1 night in Mar 2023

10/10 Excellent

Cassandra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really loved Victoria and Albert! The staff was too-notch from front desk staff to the housekeeping staff ! I enjoyed having breakfast outside by the waterfront! The location of the hotel was easily accessible to meet all our needs of tourism and shopping! I felt completely safe with the presence of police on the streets and around the shopping areas! The room was clean and comfortable and attended to twice a day!
Stayed 5 nights in Feb 2023

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2023

10/10 Excellent

MARION, Heusenstamm

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place! Lovely staff! Nice breakfast and restaurant.
Stayed 2 nights in Feb 2023

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel in an amazing location - But sour taste left by our experience sorting airport transfer. The photos don't do the place justice. Great rooms and stunning views. Staff all friendly and couldn't fault our night here. During our stay we booked an airport transfer from reception, we asked how much this was and informed it was max R400 and we pay cash to driver. During check-out the transfer was late so a member of staff drove us in the hotel car instead. However when we arrived at the airport we were asked to pay R900. We didn't have this cash, we had taken out R700 (for taxi and airport spends). The driver said it's ok they will take what we have, leaving us with no cash. This left a sour taste of our experience with the hotel, and I'd recommend people just use Uber to get back to the airport (at around R300).
Stayed 1 night in Jan 2023

10/10 Excellent

Ellie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely stay there again. The staff felt like family when we left. Wonderful stay. Loved it.

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel
Amazing location, room had a great view. The stuff was outstanding and helpful.
Stayed 1 night in Nov 2022