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Protea Hotel Fire & Ice by Marriott Cape Town

Photo gallery for Protea Hotel Fire & Ice by Marriott Cape Town

Property amenity
Outdoor pool, open 8:00 AM to 9:00 PM, pool loungers
Room, 2 Single Beds, Non Smoking, Mountain View | Premium bedding, in-room safe, desk, blackout curtains
Premium bedding, in-room safe, desk, blackout curtains
Premium bedding, in-room safe, desk, blackout curtains

Overview of Protea Hotel Fire & Ice by Marriott Cape Town

Protea Hotel Fire & Ice by Marriott Cape Town

4.0 star property

8.0/10 Very good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym
Map
New Church & Victoria Street, Tamboerskloof, Cape Town, Western Cape, 8018

Explore the area

  • Popular LocationSouth Africa Library12 min walk
  • Popular LocationAfrica Centre18 min walk
  • Popular LocationCape Town City Hall20 min walk
  • AirportCape Town (CPT-Cape Town Intl.)22 min drive

Room options

About this area

Cape Town

Protea Hotel Fire & Ice by Marriott Cape Town is located in Cape Town City Centre, a neighbourhood in Cape Town, and is near a train station and near the beach. Shoppers can visit Long Street, while everyone can enjoy the natural beauty of Table Mountain and Bloubergstrand Beach. Travelling with kids? Make time for Kirstenbosch National Botanical Gardens, or enjoy an event or a match at Cape Town Stadium. Discover the area's water adventures with kayaking and scuba diving nearby, or enjoy the great outdoors with skydiving and mountain biking.
Visit our Cape Town travel guideOpens in a new window
Map

What's nearby

  • South African Museum and Planetarium - 6 min walk
  • South African National Gallery - 11 min walk
  • South Africa Library - 12 min walk
  • Africa Centre - 18 min walk
  • Cape Town City Hall - 20 min walk

Getting around

  • Woodstock Station - 5 min drive
  • Cape Town Station - 7 min drive
  • Cape Town (CPT-Cape Town Intl.) - 22 min drive

Restaurants

  • Kloof Street House - 6 min walk
  • Vida E Caffè - 5 min walk
  • Unfiltered On Kloof - 5 min walk
  • Pizza Hut Gardens - 4 min walk
  • The Conscious Kitchen - 5 min walk

About this property

Protea Hotel Fire & Ice by Marriott Cape Town

4-star family-friendly hotel located in Cape Town City Centre
Located close to Long Street and Cape Town Stadium, Protea Hotel Fire & Ice by Marriott Cape Town provides a return airport shuttle, a poolside bar and a free daily manager's reception. Treat yourself to spa services, such as a massage, a body scrub or a facial. Be sure to enjoy a meal at Fire and Ice Restaurant, the on-site restaurant. Free in-room WiFi is available to all guests, along with a rooftop terrace and a cafe.
You'll also enjoy perks such as:
  • Swimming pool with sunloungers
  • Limo/town car service, full breakfast (surcharge) and self-parking (surcharge)
  • An outdoor pool, express check-out and multilingual staff
  • A porter/bellboy, tour/ticket information and concierge services
  • Guest reviews speak highly of the helpful staff
Room features
All 201 rooms include comforts such as premium bedding and laptop-compatible safes, as well as thoughtful touches such as free WiFi and air conditioning.
More amenities include:
  • Childcare services and free infant beds
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with satellite channels
  • Fridges, coffee/tea makers and daily housekeeping

Languages

Afrikaans, English, Xhosa, Zulu

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Social distancing measures in place

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (ZAR 60 per night)
  • Motorhome/coach/lorry parking (subject to charges) on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • Free off-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request
  • Local area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Limo/town car service
  • Shopping centre shuttle (surcharge)

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–10:30 AM: ZAR 215 per person
  • 1 poolside bar and 1 bar
  • 1 restaurant and 1 coffee shop/cafe
  • Coffee/tea in a common area
  • Free daily reception

Restaurants on site

  • Fire and Ice Restaurant
  • Hotel Bar and Lounge

Things to do

  • 24-hour fitness centre
  • Outdoor pool
  • Spa services

Family friendly

  • Babysitting (surcharge)
  • Free cots/infant beds
  • Fridge
  • In-room childcare (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Free newspapers in reception
  • Lift
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Business services

  • Conference centre
  • Meeting rooms - 6

Outdoors

  • Pool sunloungers
  • Rooftop terrace

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (selected rooms)
  • Grab bar near toilet
  • In-room accessibility (selected rooms)
  • Lever door handles
  • Lift
  • Pool access ramp on site
  • Roll-in shower (selected rooms)
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Beach towels
  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Flat-screen TV
  • iPod dock
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Fridge

More

  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Phone
  • Turndown service

Similar properties

Policies

Check-in

Check-in from 2:00 PM - 11:00 AM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: from approximately ZAR 215 per person
  • Airport shuttle fee: ZAR 400 per person (one-way)
  • Self-parking fee: ZAR 60 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests must take note that the Fire & Ice Suites (Junior and Executive Suites) are located adjacent to the hotel.

We should mention

Pool access available from 8:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply

National rating

Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation.

Property is also known as

Fire Ice Cape Town
Ice Cape Town
Protea Fire Ice
Protea Fire Ice Cape Town
Protea Hotel Fire & Ice
Protea Hotel Fire & Ice Cape Town
Protea Hotel Fire Ice
Protea Hotel Fire & Ice! Cape Town South Africa
Protea Hotel Fire And Ice! Cape Town
Protea Hotel Fire & Ice by Marriott Cape Town Hotel
Protea Hotel Fire & Ice by Marriott Cape Town Cape Town
Protea Hotel Fire & Ice by Marriott Cape Town Hotel Cape Town

Frequently asked questions

Does Protea Hotel Fire & Ice by Marriott Cape Town have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM to 9:00 PM.

How much does it cost to stay at ?

As of 29 Mar 2023, prices found for a 1-night stay for 2 adults at on 15 Apr 2023 start from ₹5,135.03, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Protea Hotel Fire & Ice by Marriott Cape Town pet-friendly?

No, pets are not allowed at this property.

How much is parking at Protea Hotel Fire & Ice by Marriott Cape Town?

Self-parking is available for ZAR 60 per night. There is free parking nearby.

What time is check-in at Protea Hotel Fire & Ice by Marriott Cape Town?

Check-in is from 2:00 PM - 11:00 AM.

What time is check-out at Protea Hotel Fire & Ice by Marriott Cape Town?

Checkout is at 11 AM.

Does Protea Hotel Fire & Ice by Marriott Cape Town provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of ZAR 400 per person applies.

Where is Protea Hotel Fire & Ice by Marriott Cape Town located?

This family-friendly Cape Town hotel is located in the historical district, within 3 mi (5 km) of Long Street and Cape Town Stadium. Table Mountain and University of Cape Town are also within 6 mi (10 km). Cape Town Station is 21 minutes by foot.

Protea Hotel Fire & Ice by Marriott Cape Town Reviews

Protea Hotel Fire & Ice by Marriott Cape Town Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 139 out of 378 reviews" "
" "10 - Excellent 37%
Rating 8 - Good. 152 out of 378 reviews" "
" "8 - Good 40%
Rating 6 - Okay. 50 out of 378 reviews" "
" "6 - Okay 13%
Rating 4 - Poor. 24 out of 378 reviews" "
" "4 - Poor 6%
Rating 2 - Terrible. 13 out of 378 reviews" "
" "2 - Terrible 3%

8.6/10

Cleanliness

8.2/10

Staff & service

8.3/10

Amenities

8.1/10

Property conditions & facilities

8.3/10

Eco-friendliness

Reviews

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff went above and beyond was very helpful
Stayed 1 night in Mar 2023

4/10 Poor

Steven

Travelled with partner
Disliked: Amenities
Strange hotel, small box room, bizarre design choices.
Stayed 2 nights in Feb 2023

8/10 Good

David

Stayed 1 night in Jan 2023

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 2 nights in Jan 2023

10/10 Excellent

Bahast, Athens

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel 🏨

6/10 Okay

Donald

Stayed 5 nights in Nov 2022

10/10 Excellent

A.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great choice for Cape Town stay
The location is perfect. Close to Kloof Street. Very secure. The rooms were modern and clean. Staff is top notch. Highly recommend
Stayed 4 nights in Nov 2022

2/10 Terrible

Promy

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad service
First morning showers where blocked after that our day two we came back from the hotel at 17:00pm our hotel light was blue showing they must clean our room , we got there the room was not cleaned, we asked about the towels being changed daily they say no u use the same towels until you check out , so disappointed in protea hotel fire and ice
Stayed 4 nights in Nov 2022

8/10 Good

fred

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are very small and crouded
Stayed 2 nights in Oct 2022