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"Much nicer than I expected for the money. The lobby was very loud, maybe because the ceilings are so high. Also could here the music in our rooms even though we were on the 4th floor. With that heing said, the hotel was very, very nice"

"Safe Gluten Free foods. Clean rooms and excellent service!! Will stay again!"

"Excellent customer service, great amenities and extremely clean! Really enjoyed staying here and will book again in the future. Daily room service was awesome!! Only thing I’d add is a microwave in each room."

"Excellent! Clean, friendly staff! Beautiful heated pool. Excellent dinner, and breakfast. Everything was nice!"

"Easy, safe , clean and lovely staff "

"Convenient walkable "

"From we arrived the front desk reception evening staff 23rd july made us fell welcome. The gentlemen who worked with Monalisa upon our arived and the other gentlemen that worked with here during Saturday shift were outstanding. In fact the entire reception staff were great. Lets not forget the ladies at the dinning area including the lady who assist me with getting a local mtn food card without her assistance were dead in the water phone wise. The housekeeping shorter house keeping lady with plaits in her hair that worked our floor room #355 went beyound her responsibilty to ensure our room was in order. Mr Elias who assist us with getting around was outstanding. The shuttle driving who worked the evening shift upon our arrival at the airport on 23rd july 2025 and departure on the afternoon of 30th july was great, he did not leave in fact he came looking for us when we were late returning from the airport foriegn exchange. The entire staff at the resort made our 8000 mile trip there memoriable. We have stayed at many hotels around the world and without a doubt this was our best. Thanks everyone from Mr and Mrs. Knowles. Even the local Mcdonalds down the street were great. "

"Louise came to pick us up at the airport within 10 minutes of phoning. Super quick. Quick check-in and Louise was very helpful. Nothing was too much trouble. The room was exactly what we needed for 1 night and warm. Staff were on hand to offer help and guidance. I would recommend this property and will stay next time."

"I live that there was no problem with my stay and they made us feel like home away from home. I booked the hotel room for the week we stayed there and requested a later check out and it was not a problem I will use them again forsure "